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Street Address , US PHONE NUMBER AVAILABLE EMAIL AVAILABLE Multi-line phone talentFood preparationCredit card processingBudgeting and financeData entrySale expertiseQuick learnerDocument scanningRetail store supportComputer proficientComputer proficientKey stakeholder relationship buildingKey stakeholder relationship buildingProfessional telephone demeanorHigh School 2006Hillsboro High School Hillsboro, OHCustomer Service Representative February, 2020 to July, 2022 Lucky Diamond skilled zone Wilmington, OhioWas in charge of helpinh the customers play skilled games and when they are ready to reddem there winnings i do that for them by a gift card vouchor to be used anywhere Dealt with a wide range of customer service, operational, and administrative tasks every day. Kept an eye on things.Consistently exceeded sales and product add-on quotas on a daily basis. ManagedKept track of everything.Cashier April, 2020 to November, 2020Holtfield Station Hillsboro, OHCredit cards, checks, gift cards, and coupons were all processed by me. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Trained team members to work as cashiers in accordance with company policies and procedures. Used cash registers and POS systems to request and record customer orders and compute bills. Helped customers by answering their questions and completing their requests. Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Handled POS transactions such as checks, cash, credit card purchases, and refunds. Cashier April, 2021 to December, 2021First stop Leesburg, OHTrained team members to work as cashiers in accordance with company policies and procedures. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Trained team members to work as cashiers in accordance with company policies and procedures. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Healthcare Aide November, 2019 to July, 2022Nanas home health Dayton, OHWorked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses. Worked with physicians to develop at-home medication guidelines and taught patients and families how to properly administer medications. Did fun activities with patients, such as [Type] and [Type], each [Timeframe] to lift their spirits, improve their overall memory, and provide light entertainment. Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional goals and support wellness goals. Drove patients between rooms, appointments, and testing sites. SKILLSEDUCATIONWORK HISTORYJanitorial Worker April, 2016 to August, 2019Candle-Lite Leesburg, OHKept an eye on things.Had an excellent attendance record and was always on time for work. Completed owner paperwork and gathered all necessary information, such as possible allergies, aggressive behavior, preferred food type, and contact information for the owner.Improved maintenance employee training programs were implemented by me. Daily fuel inspections, including preloading and quality control, were something I helped with. Improved maintenance employee training programs were implemented by me. |