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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Brooklyn, NYSummaryI am a young man currently pursuing my plumbing license. Once I obtain my masters plumbing license, I intend on becoming a professional plumber. My long term career goal is to run my own plumbing company. Currently I am unemployed and searching for an entry level job in the customer service industry. I have a young daughter who I am trying my best to provide for. Having the opportunity to work, if given, will help my career growth by allowing me to further develop and utilize the skills that Ive learned throughout my work experience.SkillsProficient team communication skills.Ability to multitask, while working in a fast paced, high-energy environment.Capable of working alone, or a part of a team.High level of integrity.People oriented.Great customer service skills.Problem solving skills.Able to work under pressure and de-escalate intense situations.Flexibility.Reliable.Observant.Investigative skills.Experience04/2023 - 01/2024Macys INC.Brooklyn, NYAsset Protection DetectiveConducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.Identified client needs and worked closely with risk management personnel to ascertain applicable solutions.Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.Interviewed individuals suspected of internal theft and shoplifting.Provided excellent service and attention to customers when face to face or through phone conversations.Gathered loss control data and compile information into reports for submission to appropriate customers.05/2022 - 03/2023Century 21 Department StoreManhattan, NYVisual Security GuardAnswered alarms and investigated disturbances.Continuously monitored security cameras and fire, building and alarm systems.Patrolled the store and served as a general security presence and visible deterrent to crime and rule of infractions.Maintained a safe environment and provided great customer service.Communicate suspicious activities to asset protection detectives.Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences, reducing safety threats by 85%.Worked well with others and independently.01/2021 - 03/2022Chipotle Mexican GrillBrooklyn, NYChefCompleted hot meal preparation by grilling, sauting, roasting, frying, and broiling ingredients and assembled and refrigerated cold ingredients.Prepared ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and preparing meals. Maintained cleanliness and sanitation of equipment, food storage, and work areas.Listened to customer complaints and suggestions and resolved complaints.Prepared customers food on demand in a high paced environment.Worked with other employees as a collective effort.Gave customers the best experience while suggesting add-on items such as desserts and side dishes, which increased by 25% of revenues through upselling.06/2020 - 07/2021Street Rod BoilerBrooklyn, NYPlumberExperienced in piping installation.Inspected and troubleshooted plumbing systems.Ensured Safety guidelines were met.Solving basic technical issues.Maintained boiler system.Used basic tools and power tools.Knowledge of setting up welding machine.01/2018 - 12/2019Maria AirbnbManhattan, NYHousekeeperProvided clients with top notch cleaning services.Communicated with clients and/or property managers to ensure jobs were completed in a satisfactory manner.Removed and replaced linens, bedspreads, and blankets.Routinely cleaned bathrooms, kitchen, dining areas, shutters, and floor.Interacted with other housekeeping staff in a positive and effective manner, performing as a successful team.Collected and removed trash and debris from the property.Utilized cleaning chemicals safely in accordance with department guidelines.Education and Training2018Brooklyn, NYGEDOpportunities For A Better TomorrowSecurity License |
