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Title Logistics Supervisor Customer Service
Target Location US-FL-Miami Lakes
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Hialeah, FL Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryMotivated Logistics Supervisor offering [Number] years of experience in efficiently managing the flow of goods. Focused on maximizing productivity by overseeing performance, maintaining status on the movement of goods, managing warehouse layouts for storage capacity and negotiating rates with carriers. Skilled in maintaining constant contact with carriers and employees to deliver goods efficiently. Determined Logistics Supervisor offering proven leadership in developing the most effective transportation solutions to deliver goods on time. Successful in motivating and overseeing a team of [Number]. Talented in maintaining communications with other departmental supervisors to promote efficient business operations. Successful Logistics Supervisor with [Number] years of experience in overseeing cost-effective and timely delivery of goods by managing staff and processes. Proven leader in directing staff on managing warehouse storage space, timely shipment processing and efficient distribution. Upbeat motivator when communicating daily objectives to staff. Self-motivated Logistics Supervisor familiar with various logistics software programs, including[Software] and [Software]. In-depth knowledge of standard management methods and policies. Goal-oriented and comfortable working under pressure. Industrious Logistics Supervisor operating within established budgets, forecasts, cost objectives and service levels. Proficient in conducting performance evaluations, training associates and providing thorough reports to management. Purpose-driven Logistics Supervisor with [Number] years of experience in delivering goods by managing transportation operations. Resourceful in researching freight vendors and negotiating costs to save the company money. Accomplished in providing quality customer care by carefully monitoring and reporting transportation progress. Meticulous Logistics Supervisor handles multiple tasks simultaneously and leads team of [Number] employees. Committed to providing exemplary service to customers by delivering materials on time. Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail- oriented, responsive and adaptable to changing conditions. Proficient in [Type] regulations and procedures. Skilled Logistics Supervisor with a [Number]-year background in the logistics field. Recognized for spearheading initiatives to increase shipping accuracy from [Number]% to [Number]% in [Year]. Excellent leadership, communication and organizational talents. Logistics and supply chain professional skilled in the improvement of supply chain operations to increase efficiency. Extensive background in [Area of expertise]. Offering [Number] years of experience in data collection, analysis and [Area of skill]. Successful Director Customer Logistics experienced in forming strategic partnerships and participating in complex negotiations to achieve business objectives. Talented in [Skill] and [Skill] with experience troubleshooting and resolving complex logistics and transportation issues. Offering these skills and [Number] years of service in [Industry] field. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.SkillsMaterial HandlingDelivery SchedulingSOP ComplianceTraffic ManagementTraining EmployeesWarehouse OrganizationDispatchingProcess ImprovementRoute PlanningInventory TrackingShipping SchedulesInventory Control ProcessesLogistics CoordinationTraining StaffWarehouse Space ManagementExperienceLOGISTICS SUPERVISOR 06/2016 - 09/2022Gems Group - Miami, FLProvided oversight to ensure daily operations ran efficiently and effectively. Developed and implemented strategies for cost reduction and improved service levels. Conducted regular meetings with customers, carriers, vendors, management and staff to address any issues or concerns regarding logistics procedures.Organized transportation of goods in accordance with customer requirements. Monitored the delivery of shipments to ensure on-time arrival at destination. Managed inventory control activities including tracking stock levels and ordering new materials when needed. Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations. Negotiated rates with carriers for both domestic and international shipments. Coordinated the scheduling of deliveries based on customer needs while optimizing resources utilization. Analyzed current shipping processes and identified areas for improvement in order to reduce costs or improve efficiency.Maintained records of all incoming, outgoing shipments by creating detailed reports that included shipment origin, destination, route taken and delivery date, time.Designed standard operating procedures for various aspects of the logistics process such as receiving, warehousing, packaging and labeling.Evaluated performance metrics such as on-time delivery rate, accuracy rate and cost per shipment against established targets.Resolved problems that arose during transit by liaising with suppliers and carriers quickly and efficiently. Prepared documents related to customs clearance such as bills of lading and invoices. Provided training and guidance to junior staff members on best practices within the logistics department. Provided smooth operations by maintaining communication with supervisors of other departments. Planned and arranged logistics required shipments. Designed warehouse layouts to maximize usability of available storage space. Monitored logistics procedures, day-to-day workflow and employee performance to increase productivity[Number]%.Established and maintained professional relationships with carriers, warehouses, customers and sales force. Developed monthly reports complete with project timelines, corporate metrics and productivity measurements. Entered updates into [Software] to record when shipments were received. Identified and resolved shipping and packaging errors. Coordinated with freight forwarders to expedite international shipments. Documented and processed transactions and accurately administered sales orders. LEAD SUPERVISOR 06/2011 - 08/20141 Sale a Day - Miami, FLDeveloped and implemented operational plans to ensure efficient workflow of daily tasks. Created and maintained employee schedules, ensuring adequate staffing levels in all departments. Monitored staff performance, providing feedback and coaching employees on their job duties. Conducted regular team meetings to discuss goals, objectives, and strategies for success. Resolved customer complaints and inquiries promptly and professionally. Performed quality control checks on products prior to shipment. Trained new hires on company policies, procedures, and processes. Ensured compliance with safety regulations and industry standards. Maintained accurate records of payroll information and personnel files. Provided guidance to junior staff members regarding best practices for productivity improvement. Implemented process improvements to reduce costs while maintaining quality standards. Managed inventory levels, placing orders as needed to meet customer demand. Collaborated with other departments to develop innovative solutions for complex problems. Evaluated existing systems and procedures regularly for effectiveness and accuracy. Established key performance indicators for tracking progress against targets. Identified training opportunities and organized seminars and workshops to enhance skillsets. Supervised, trained and guided team by coaching on daily activities. Enforced rules and procedures for accuracy, efficiency and safety. Monitored daily operations for quality and adherence to work order specifications. Communicated daily schedule and delegated work to employees. Responded to employee concerns or complaints by coordinating with human resources team to solve issues. Reviewed completed work to verify consistency, quality and conformance. Monitored employee productivity to provide constructive feedback and coaching. Identified and corrected performance and personnel issues to reduce impact to business operations. Resolved customer complaints and adjusted policies to meet changing needs. Evaluated processes and employee strengths to realign workflows with changing business demands. Responded to customer questions regarding products, prices and availability. Remained calm and professional in stressful circumstances and effectively diffused tense situations. Education and TrainingJuan J Osuna - Puerto Rico

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