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Click here or scroll down to respond to this candidateCandidate's Name
Fairview Heights, IL Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceOnsite Services Crib AssociateGrainger Saint Louis, MOMarch 2022 to PresentSafely operates a variety of cargo handling equipment while maneuvering large and heavy items with limited spaceMaintains accountability of products in the storeroomExpertly handles client and customer concernsConsistently conducts inventory and critical counts with a 99.87% accuracyHighly proficient in SAP programs used within the organizationReceives and delivers products onsite for the client companyClaims ProcessorTeleperformance - Fairview Heights, IL August 2021 to March 2022File auto & homeowner claims for 250+ inbound calls weeklyAnswer status calls for resolving issues, inquires on auto and homeowner claims, set up services such as rental car, appraisal and towingExpertly handles customer concernsCustomer Service Representative Teleperformance - Fairview Heights, ILSeptember 2020 to August 2021Update auto policy's, removing vehicles, adding vehiclesInstruct customers on coverage outlinesSend documents, receive documents with OutlookUse Navigator, Excel and Power PointExpertly handle customer concernsSocial Media Customer ServiceTeleperformance - Killeen, TXJanuary 2017 to May 2017Handle Facebook, Instagram & Twitter complaints for a big box storeCustomer service skillsHandled 300+ complaints weekly per social media accountsFinancial AssociateTeleperformance - Killeen, TXSeptember 2013 to December 2016Verified employment, Identity, contact information and documentationApproved loan amounts up to 35kDeclined loan amounts from $1500 -35kHandled all customer concernsEducationHigh school diplomaWilmington High School - Wilmington, IL February 1989 to May 1992SkillsCustomer ServiceSAPReceiving and Issuing GoodsForklift Experience and Certification10 Key Data EntryCommunication SkillsMicrosoft PowerPointAdministrative ExperienceAuditingOffice AdministrationCold CallingClerical ExperienceTypingMicrosoft OutlookSalesTranscriptionEnglishQuality AssuranceComputer OperationQuickBooks |
