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PHONE NUMBER AVAILABLE EMAIL AVAILABLEChattanooga, TnExperienceHotel Management 5 yearsGeneral Manager Wingate Hotel by Wyndham Chattanooga, TnSupervised and developed a team of 7 to handle front desk, night audit, housekeeping, maintenance,and breakfast.Created schedules, approved time off requests, managed sick leave, and vacationsPerformed financial analysis to manage hotel metricsReported financial data to owners on a daily, monthly, and yearly basisPurchase breakfast and hotel supplies as neededAssistant Manager Motel 6 Chattanooga Airport Chattanooga, Tn Supervised and developed a team of three front desk clerks. Reviewed daily deposits, cash drops, clerk activity, and room moves to isolate issues. Coordinated with Housekeeping and Maintenance to provide the best possible guest experience. Manifested sales proposals to generate greater occupancy and increase ADR. Setup direct billing for corporate customers. Instructed employees on the use of HotelKey CIS.Night Auditor Holiday Inn Hamilton Mill Chattanooga, Tn Performed Night Audit duties including reporting, No Shows, and account transfers. Learned and executed Opera. Prepared breakfast for early flight crews and never missed a day during COVID-19.Executive VP/co-owner Mitchell Manor At Fall Creek Falls Bed & BreakfastPikeville, TN Defined and marketed rental rooms to reservation systems like Lodgify, Booking, Expedia, and others.Handled daily check-ins and reservations. Maintained the building and dcor to impeccable standards that our guests might have the bestexperience possible.. Prepared guest breakfast every morning and created new dishes such as Eggs Antonio.Wyzant Tutoring Tutor Edited and summarized student papers using American Psychological Association (APA) style rulesfor advanced college degree writingSkillsOpera Powerpoint Microsoft VisioHotelkey Google Docs Windows 7Lodgify Google Sheets Windows 10Microsoft Word Microsoft Project Apple IOS Oracle DBMicrosoft Excel Camtasia WebExForeign Language Skill Spanish - IntermediateEducationBellarmine College, Louisville, KY BA in Computer SciencePiedmont College, Demorest, GA MA in EducationResume |