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Title Customer Service Medical Records
Target Location US-NJ-Newark
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  South 14 STNewark NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESkillsCustomer serviceVitalsVenipuncture capillary punctureCPR/ 2026EKGEEGBlood drawUrine dipstickSpanish/ English SpeakerExperience6/17/2024Sleep Coordinator / Newark beth Israel Hospital - Newark nj Answer incoming telephone calls at a rate of greater than 80 per day. Critical thinking used to manage each call appropriately. Communicates with all patients in a clear, professional and courteous manner. Collect demographic and insurance information from all patients. Uses department electronic medical records to schedule all patients according to office protocol and physician preference with a minimum of 96% accuracy. Uses department electronic medical records to take clear, accurate telephone messages, and submit prescription requests according to office protocol. Triages incoming telephone calls and transfers calls efficiently and according to office protocol when necessary. Completes other departmental duties as assigned and measured by agreed upon outcomes . Displays a working knowledge of hospital and provider referral protocols. Triangles incoming telephone calls and transfers calls efficiently and according to office protocol when necessary. Completes other departmental duties as assigned and measured by agreed upon outcomes. Maintains a working knowledge of sub specialties in the department. 2 Continuously demonstrated working knowledge of medical and insurance terminology. Displays a working knowledge of hospital and provider referral protocols. Ensures working knowledge of medical insurance plans, billing, regulations, especially managed care plans. Maintains proficiency on multi-line phone system and any other technology applications required for the position (electronic insurance verification, email, etc. Meets call performance, schedule adherence, data accuracy and quality standards. Obtaining prior authorization from insurance companies. Charting patient records.02/23/2023Supervisor: Lisbon Cleaning Company /Newark International Airport Supervising a group of cleaners.01/10/2019Team member PRET A MANGER, NEW YORK Preparing food. Make sure the kitchen stay cleanEducation and TrainingMedical AssistantGarden state science and technology institute- Jersey City, NJ Pending High School DiplomaClaremont International High School  Bronx NY 11/2018

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