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SUMMARYEDUCATION PROFESSIONAL EXPERIENCESKILLSCERTIFICATIONS901 Swallow Ridge Cove, Pflugerville, Texas78660EMAIL AVAILABLEKEVIN MORGAN PHONE NUMBER AVAILABLERestaurant Manager/CustomerServiceI am a qualified restaurant manager and customer service representative with over 30 years of experience. I am positive and energetic personality that is self-motivated and hold numerous accolades because of my strong work ethic and leadership. I am determined to expand my career goals. My keen eye for detail ensures that I can anticipate and recommend potential solutions for the restaurant and food service industry. Spice Garden 2020-2023Interacting with guests to get feedback on product quality and service levelsSupervising daily shift operationsEnsuring all end of day cash outs are correctlycompleted using excel spreadsheet to complete checks and balancesCoordinating daily front- and back-of-house restaurant operationsFirestone. 2018-2020Listening to customers concerns and handlingcomplaintsGiving detailed explanations of services or products Reviewing customer accounts and transactions while resolving issuesCommunicating with customers in-person, over thephoneReceiving orders, calculating charges and processing paymentsSanta Rosa Community College1990Certificate in Medical Assistant2002-2003Strong CommunicationHighly OrganizedAttention to DetailsPerformed multiple taskssimultaneously with accuracy,fidelity and expeditiouslyParticipated in upskilling courses tostay current with the professionalworkforceCustomer ServiceMedical AssistantRestuarant General ManagerCustomer Service RepresentativeSecondary SchoolEverest University