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Click here or scroll down to respond to this candidateCandidate's Name
ObJective: Seeking a position where I can use my communication skillsalong with my problem-solving skills in order to successfully serve customers.Arlington, TX 76010PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCED. Smiths Chicken & Fish Head Cook, ManagerApril 2021 - PRESENT- Providing quality customer service to all patrons.- Making sure all food was served and prepared correctly.- In charge of making sure that kitchen was always up to code as far as cleanliness and sanitation of food.- Preparing the store for the next day, or for the cooks that come in behind me.- Cash handlingMedical City of Arlington Customer Service Rep./Food Service Rep.January 2019- May 2021- Making sure all customers were satisfied with our service- Handling all issues and disservice- Making sure that communication between staff and customers/patients was effective and always positive.- Processing all customer orders in a timely fashion. Peets Coffee & Tea DFW Customer Service Rep./Cashier March 2016 - November 2019- Greeting customers always and making sure all of their needs were met.- Processing orders, and cash handling at a larger volume.- Restocking products as needed towards the end of the day.- Handling customer inquiries and making sure all questions were answered to the best of my ability.CALGP Assisted Living Supervisor/Head ChefMay 2016 - January 2017- Organized and scheduled the menu for each month in advance.- Made sure inventory was up to date, and we had everything we needed to serve.- Treated patients with care, and always made sure their needs were taken care of.SKILLS-Awesome customer service- Friendly Personality- Great Communication skills- Organized and punctual- Understanding varioussystems like: Microsoft Office,Quickbooks, Shopify, etc.- Able to handle cash in largequantities- Hardworking and ateam-player- Knowledgeable of a lot offields, and always ready tolearn more.LANGUAGESEnglish- Made sure the facility was clean, sanitary, and safe at all times.- Always kept open communication with staff about changes, policies, and procedures.- Assisted new patients with settling in, and making sure they had everything they needed.United Methodist Church Preschool Teacher/Customer Service Rep.February 2014 - November 2015- Provided nutritious snacks, and lunch on a day to day basis.- Making sure that my students were always in a safe, fun, learning environment.- Established policies and procedures for inside as well as outside of the classroom.- Made sure I kept open communication with the parents of students at all times.Silver Leaf Resort Customer Service Rep.January 2011 - January 2014- Made sure I made my quota, by making the amount of calls I was supposed to make a day. With an average of about 150 calls.- Handling a wide variety of calls inbound and outbound. To ensure that our customers receive any assistance they may need.- Gather and organize customer information based on their needs.- Scheduled times for customers to go and visit various resorts that they were interested in.- Made sure I was always on top of new and important information that pertained to our resorts.Law Office of Terri Estes Administrative Assistant December 2004 - January 2007- Greeted clients with positivity on a day to day basis, who were coming in seeking legal counsel.- Answered client calls, and made sure that they were transferred to the representative that they needed to speak to.- Called clients to update them on court dates and times.- Scheduled times for clients to come in and speak with representatives, and made sure all legal documents were filed correctly.- Updated and verified client demographics on a daily basis. Chewy Pet Co. Customer Service Rep.April 2004 - May 2006- Answering calls for customers who needed assistance when it came to their pets wants and needs.- Always providing quality customer service.- Verified client information and documentation when looking for certain Veterinarians- Scheduled times for customers to bring their pets to appointments as well as provided further contact information.- Cash handling.EDUCATIONSouth Grand Prairie High School High School Diploma Graduated May of 2004Texas Southern University Associates Degree2005-2007ReferencesReferences are available upon request. |
