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Click here or scroll down to respond to this candidateCandidate's Name
Edgewater Park, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Strong interpersonal skills and a proven ability to work effectively with diverse populations Excellent communication and time-management skills and abilities Self-motivated individual with exceptional leadership skills, reaching out to candidates and setting up interviews. Expertise in Excel, Word, Power Point, Payroll Experienced in working job fairs, and industry events to locate qualified candidates. Talented recruiter with a 4 -year background in professional staffing in multiple industry professionals, organizations, and client specific needs Customer service with a 10+ year background. Payroll, cash management, customer support. Bilingual: English and TurkishWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCashier/Store AssistantTrack 23 Clothing Company-Philadelphia, PAFebruary 2024 to July 2024 Greet customers and provide excellent customer service. Scan items and collect payments. Process cash, check, and credit/debit card payments. Issue receipts, refunds, change, or tickets. Count money in cash drawers at the beginning and end of shifts to ensure accuracy Resolve customer complaints, guide them and provide relevant information Bag items properly Maintain clean and orderly checkout areas Track transactions on balance sheets and report any discrepancies Cross-sell products and introduce new ones Stay up-to-date with new products and promotions Follow all store procedures and safety regulations Opening and closing store Tagging and censoring all items on shipmentsVisual MerchandiserAshley Furniture HomeStore-Burlington, NJOctober 2023 to January 2024 Developing pricing and tag concepts, researching consumer behavior, liaising with suppliers, using a store's available space wisely. Creating appealing and eye-catching visualdisplays that lead the customer through the entire store. Producing window displays, signs, interior displays, floor plans and special promotions displays. Change displays to promote new product launches and reflect festive or seasonal activities. Research lifestyle, demographics and design trends. Responsible for planning and building. Talent for design, color and style. Product, Placement, Pricing & Promotion. Understanding of the brand. Creative flair. Sharp analytical skills. Commercial awareness. An eye for trends. Computer literacy. Confidence in your own decisions. Strong communication and leadership skills.Customer Service RepresentativeAshley Furniture HomeStore-Burlington, NJMarch 2023 to October 2023 Managing large amounts of incoming calls Generating sales leads Identifying and assessing customers needs to achieve satisfaction Building sustainable relationships and trust with customer accounts through open and interactive communication Providing accurate, valid and complete information by using the right methods/tools Meeting personal/customer service team sales targets and call handling quotas Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keeping records of customer interactions, process customer accounts and file documents Following communication procedures, guidelines and policies Call Center RepresentativeSolar Xchange-Cherry Hill, NJMarch 2022 to October 2022 Manage large amounts of inbound and outbound calls in a timely manner. Be able to take 200+ calls a day. Follow communication scripts when handling different topics. Able to cold call / deal with transfers from cold calls. Possess the ability to work under pressure, supervised, and unsupervised. Previous experience in a customer support role Have basic computer knowledge. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types. Ability to multi-task, set priorities and manage time effectively. Recruiter (Contract)AMCO Proteins/ACD-Burlington, NJMarch 2021 to July 2021 Overall process of identifying, attracting, screening, shortlisting, and interviewing suitable candidates for jobs within an organization. Wrote a job description and person specification for the post and then advertises the vacancy in an appropriate place. Positions that were posted online were, Spray Dryer Trainee/Operator, Blending Room Operator Staffing Coordinator/RecruiterACCU Staffing Services-Burlington, NJMarch 2016 to September 2020 Sorted job applications, used ATS to verify/search candidates, and recommended individuals for key positions. Developed precise guidelines for position qualification requirements and rating system to measure and identify best- fit candidates; created interview questionnaires, assessment guidelines and on boarding processes to ensure efficiency at each hiring phase. Met/Greet with clients to see the warehouses and know what they deal with, also what they offer to pay the candidates, needed to find out how many candidates and for how long. Assisted in new hire processes by going through resumes from indeed & calling and scheduling interviews, filling out paperwork and completing online applications onsite in our office; also helped associates with their paychecks/payments. Recruited and trained talented individuals to support multi-functional employee teams for roles in, maintenance, security, general warehouse, data entry/clerical, forklift operators, as well as students looking for full time work after school is completed. Attended job fairs and advertised employment opportunities across multiple outlets, schools, and social media. Cashier, Stocker, CleanerALDI-Edgewater Park, NJJune 2012 to August 2015 Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers. Trained new team members in cash register, stock procedures and customer service, helped customers to find specific products, answering questions and offering advice. Wiped down counters and conveyer belt to remove debris and maintain cleanliness, completed daily recovery tasks to keep areas clean and neat for maximum efficiency. Offering assistance to help find necessary store items, welcomed customers, and assisted customers with account updates, new service additions and promotion offers. Handle inquiries and provide resolutions to meet consumer satisfaction answer phone calls and assist with consumer complaints. Manage cash registry and handled front end of store. EducationHigh school diplomaBCIT - Westampton, NJSeptember 2008 to June 2012Skills Customer service Human resources Marketing Customer support QuickBooks Manufacturing Interviewing HR sourcing Analysis skills ADP Negotiation Team management Typing Windows Social media management Filing Driving Research Salesforce Payroll Microsoft Excel Accounting Communication skills Recruiting Microsoft Office ADP English Bilingual Phone etiquette Data entry Computer skills Sales 10 key typing Office experience Administrative experience ATS Talent acquisition iCIMSCertifications and LicensesDriver's License |
