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Title Receptionist Customer Service
Target Location US-NY-Rome
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address   PHONE NUMBER AVAILABLE   EMAIL AVAILABLEPROFESSIONAL PROFILETop performing professional, able to coordinate the medical office administrative and clerical duties. Provides customer service support, patient account and billing administration, data entry, and database management to ensure effective patient services and optimal levels of patient volume and flow.      High Academic Honors Recognition / Dean s List.      Analytical skills are necessary to interpret and apply knowledge.      Well-organized, and able to manage time and priorities in multi-task environments.      MS Office (Word, Excel, and PowerPoint)KEY QUALIFICATIONSMedical Administrative Assistant   Medical Terminology   Patient Processing   Patient RegistrationMedical Billing   Medical Records Management   Release of InformationHIPAA Compliance   Anatomy & PhysiologyElectronic Health Records   EHR / EMR   Greenway   Computer Information SystemsMedical Transcription   Office Accounting
Medical Laws & Ethics   Path Physiology for Medical Office   Principles of ManagementCERTIFICATIONSEDUCATIONColorado Technical University, Colorado Spring- Bachelor of Science in Health Management, 2022      Data entry and database management
      Managing organizational changeUltimate Medical Academy   Medical Administrative Assistant, 2015Comprehensive training included:      Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.      Maintain medical charts and electronic medical records (EMR/EHR) systems.      Obtain insurance authorizations for procedures, gather medical histories, and collect payments.MEDICAL EXPERIENCECommitted Home Care, Suffern, NY-                                                                            05/2019-Present
Consumer Directed Staff/ Personal Care Assistant
      General cleaning and upkeep of client residences      Prioritized and organized workflow to ensure duties were accomplished.      Provide medication remindersResource Center for Independent Living- Utica, NY                                                        PHONE NUMBER AVAILABLE
Consumer Directed Staff      Manually documents patient care information into paper records.  Communicates with patients and medical professionals, uses medical terminology, and abides by HIPAA guidelines.
      Assists with medication reminders, changes her patient s hose from an oxygen tank, and fills the oxygen tank every day. Additionally, she assists with general patient care within the home.Independence Care, Inc.   Rome, NY                                                                             04/2012   07/2012Home Health Aid (HHA)      Assisted with activities of daily living and transported patients to and from appointments.      Maintained records of patient care, condition, progress, or problems and discussed observations with supervisor or case manager.

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