| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate
Candidate's Name
Multi-Unit General ManagerContactStreet Address Whaley CtHerndon, VA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveAs a Multi-Unit General Manager, my primary objectives are to support the function of business operations by managing multiple staffs, coordinating operations, ensuring exceptional customer service, food and cocktail quality and revamping along with curating menus for both, I am to create a positive and productive work environment by creating Road maps for individuals to grow within the organization to raise retention rates and promote a happier staff, this will be organized by communicating with team members, setting clear and concise goals, and monitoring performance.EducationRegis CollegeWaltham MaBusiness ManagementKey SkillsMarketingProject ManagementBudget PlanningCommunicationProblem-solvingExperienceNovember 2023-PresentMulti-Unit General Manager MWB IIIReston, VA Led operations and managed staff across multiple locations for a national retail chain. Developed and implemented strategies to improve sales and profitability in a multi-unit environment. Oversaw recruiting, training, and development of team members for various restaurant locations. Managed P&L responsibilities and budget allocations for multiple business units. Collaborated with cross-functional teams to ensure consistency in branding and customer experience. Implemented inventory control processes to optimize supply chain management across multiple stores. Crafted a scratch kitchen concept taking all frozen food which was 90% of our menu and changing it to 90% scratch kitchen Crafted homemade bitters for all restaurants which we saw savings of 100,000 across our portfolioSeptember 2022-November 2023Recruiter Adecco Managed end-to-end recruitment process for diverse tech roles at a fast-growing startup Developed and implemented innovative sourcing strategies to attract top talent in a competitive market Developed and maintained relationships with both candidates and hiring managers to ensure a smooth recruitment process. Managed full-cycle recruiting and onboarding process for various positions in a fast-paced environment. Utilized social media platforms to source and attract top talent for open positions. Conducted phone and in-person interviews to evaluate candidate qualifications and cultural fit. Collaborated with hiring managers to create job descriptions and requirements for open positions.January 2020-September 2022Multi Unit General Manager Zandras Managed multiple restaurant locations, overseeing operations and ensuring profitability. Led a team of employees to meet and exceed sales targets and customer satisfaction goals. Developed and implemented training programs for staff members to improve performance and efficiency. Ensured compliance with all company policies and procedures at each location. Collaborated with vendors and suppliers to negotiate contracts and control costs. Created marketing strategies to drive business and increase brand awareness. Managed inventory and expenses to maximize profitability. Implemented new technologies and systems to streamline operations and improve productivity.March 2018-January 2020Restaurant Manager Coyote Grill Managed daily operations of a busy restaurant, including staff scheduling and customer service. Oversaw inventory management and ordering of supplies to ensure smooth operations. Trained and mentored new staff members on proper procedures and customer service skills. Resolved customer complaints and issues in a timely and professional manner. Collaborated with the kitchen team to ensure timely and accurate food preparation and presentation. Managed staff and daily operations at a busy restaurant. Developed and implemented policies for responsible alcohol service. Trained and supervised a team of bartenders and barbacks. Created innovative cocktail recipes and seasonal menus.Responsibilities: overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance.LeadershipSuccessfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.ReferencesAvailable upon request. |
