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| | Click here or scroll down to respond to this candidateArlington, TX 76001PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONBachelor of ScienceMedical Office ManagementOlabisi Onabanjo University, OgunState NigeriaMORAYO ALADESIUNSUMMARYHealthcare organized Patient Service Representative with 5 years managementdiversed development experience.SKILLS+ Patient Greeting + Training new employees+ Payment Collection + Word,excel+ Office Administration + Specialty Care+ Insurance Information Collection + Patient Engagement+ Medical Billing + HIPAA Compliance+ Patient Registration + Multitasking+ Document FilingEXPERIENCEPATIENT REPRESENTATIVE SUPERVISORCareMetx(Remote) Dallas, TX December 2022 - March 2024Responsible for management and operations of multiple patient service accountsCalled insurance companies to ascertain pertinent information regarding policiesand payment benefits for patients.Verified documentation methodically to avoid critical errors impacting paymentsfor services.Manage and mentored and trained team members in order to improve their jobParticipated in hiring for positioning, including interviewsManaged patient care plans to ensure quality of care and compliance withregulations.Coordinated communication between physicians, nurses, and other health careprofessionals to provide comprehensive patient care.Maintained accurate documentation of all patient interactions in accordance withHIPAA guidelines,Put new coding and billing procedures into practice, which helped to reducenumber of claims that insurance companies denied.CARE COORDINATORKelly Remote October 2018 - September 2022Demonstrates kindness, compassion, consideration and is approachableMaintains patient confidentialityEasily adapts to changes in work environment or job assignment; Exhibitswillingness to master new work routines and methodsHandling patient scheduling and data gathering with accuracyHandling patients callsSupported patient care excellence via planning and interpretation of programsUsed company software and databases to maintain records of services performedand patient conditionsUpdated policies and procedures, leading continuous improvement of residentassessments and care. |