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Click here or scroll down to respond to this candidateCandidate's Name
Memphis, TNEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceOffice ManagerDC Express - Memphis, TNOctober 2018 to December 2022 Handled general office administration, including Problem solving Dispatching Payroll and vehicles maintenance scheduling as well as tracking invoices to ensure correct payment, interacting with all customers to ensure good customer service and to maintain a positive record and relationship because this is a must in the trucking industry, when a broker cannot get in touch with a driver on a hot load it can become a big issue so there has to be communication at all times. Shuttle DriverHALLCON - Memphis, TNApril 2019 to November 2022My duties included transporting Conductors and Engineers to their assigned trains in a 200-mile radius of Memphis as well as to their assigned hotels and hubs. but my other duties included keeping the vehicle clean and insuring through daily maintenance a safe working vehicle and adhering to all safety regulations and protocols set in place by the company as well as obeying all traffic laws in each state and maintaining a professional but friendly repour with the crew after all customer service is very relevant when dealing with people.Dispatcher/Customer ServiceMETRO CAB - Memphis, TNMarch 2002 to August 2015I started as a driver and became a dispatcher and was promoted to supervisor, my duties consisted of office management and customer service, I supervised over 30 employees, I also answered over 60 calls a day scheduling rides and dealing with customer issues. 1. Dispatched over 30 drivers using safe and efficient routes to ensure on time pickups 2. Supervised 12 office employees,I also handled payroll and employee scheduling. Store ManagerRent-A-Center - Memphis, TNAugust 1995 to February 2002Basic management duties which included.1. Maintaining store appearance and arranging store room floor, and pricing and sales. 2. Employee scheduling and training as well as taking payments and customer interaction pertaining to problems and promotions.3. I was also responsible for the store budget and payroll. Driver/OperatorP&S TRANSPORT - Memphis, TNNovember 1991 to August 1995I was a OTR Driver and my duties consisted of .1. Operating a vehicle with the capacity of hauling 5000-26000 lbs over 48 States, 2. While maintaining a federally mandated log book in a safe and compliant manner plus making timely deliveries and interacting with customers.Security SupervisorM$M Security Co - Memphis, TNJanuary 1988 to April 1991As a security supervisor my duties included. Payroll.Employee scheduling.Post supervisions.Customer service and salesEducationHigh school or equivalent in Basic EducationMemphis Technical High - Memphis, TNSeptember 1981 to May 1985Skills Customer Care Customer Service Call Center Shuttle Driving Office Management Commercial Driving DrivingAssessmentsCustomer Focus & Orientation Highly ProficientMarch 2020Responding to customer situations with sensitivity Full results: Highly ProficientSales: Influence & Negotiation ProficientMarch 2020Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
