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Customer Service Food Resume Amherst, MA
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Title Customer Service Food
Target Location US-MA-Amherst
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Candidate's Name
Street Address  EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFILEReliable, personable, efficient employee with experience in multiple industries including Food Service, Retail with Customer service and Bookkeeping skills. Seeking opportunities in a Supermarket including Produce Clerk and Cashier.EDUCATIONNatick High School, Natick, MASKILLSFood Preparation: Salad MakingServing, Clean Up and SanitizingCash Handling and ManagementAR, AP; InvoicingSales and Customer ServiceStrong Communication Skills Intermediate Excel skills including V LookupsChecks, Credit Cards and Wire TransfersKnowledgeable about the Local AreaComputers: Microsoft Office: Excel, Word; PowerPoint and Outlook; PeopleSoft; AS 400, ECS, Hyperion, McCracken; Blackbaud, Fundware Access, QuickBooks 2004 & 2007 & for manufacturing, beginning Lawson & Quattro Pro. Also point of sale registers. Have four years experience in food service as well.RELEVANT & TRANSFERABLE EXPERIENCE FOR THIS POSITION:Amherst College Amherst, MA (2023-2024)Checker (Previously Meal Checker)Greeted students, faculty, staff and greater Amherst College community. Watched students and faculty slide/process their college ids through the verifone machine. Helped process the exception items for their meals. Processed credit card payments for meals as well as aiding community groups, schools and other groups pay for their group meals. Answered questions regarding menus. Aided with issues with the lap tops.Called in meal counts several times during the meal time and at the end of each meal. Aided in the cleanup of the dining rooms.Target Inc, Hadley, MA (2019-2023)Front End AssociateGreeted guests, processed orders with all forms of payment, processed credit card applications. Also oversaw the self-checkout area, answered guests questions related to pricing, product details and location. Also stocked shelves throughout the store. Watched store videos and took tests for updating skill set with new information emphasized at the store level.Self-Employed : Tax Work Tax Season 2006- 2019:Tax PreparerInterviewed clients for discerning current tax situation, prepared tax forms electronically. Completed 1040 individual schedules A C, D, and E. Answered clients tax questions and assisted with communicating information for further tax planning. Have dealt with IRS issues for tax clients as well.Center School For School Crisis Holyoke, MA (2016-2016)Accountant-Temp Contract PositionGeneral ledger review, bank reconciliations, cash management reports in a MAC based environment using Account Edge software, analysis of financial/office processes, met with President to review recommendations.UMass-Amherst Berkshire Dining Commons: (9/2016-5/2019)Food Preparation and ServerPrepared, cooked and, interacted with students preparing hot and cold sandwiches at the Berkshire Deli, and served food in the main dining room at the various stations. Cut up meat, veggies, prepared large quantities of salads and sauces as well as cleaning duties. Set up all food stations and washed tables as well. Was courteous and friendly to all customers: students, faculty and the community.Home Depot Hadley, MA (2012- 2016)Cashier/ Sales/ CreditGreeted customers, processed sales: cash, credit, checks. Processed credit applications as well as handling returned items. Noted for carrying out periodic sales promotions successfully to obtain credit applications, aiding customers in locating items for their current and future projects and providing excellent customer service. Also stocked shelves and participated in inventory for one season. Worked in several areas of the store including the garden area where I answered questions concerning plants, shrubs and bushes.Stop & Shop, Hadley, MA (2012-2013)Food Service ClerkPrepared salads, sandwiches and fried foods as well as preparing chicken to be roasted in the rotisserie. Operated the rotisserie. Stocked shelves and cases near prepared foods. Performed clean up as well.Vinfen, Inc. Windsor, CT (2012-2013)Revenue AnalystCreated spreadsheets, accounts receivable: posted monthly payments, deposited weekly program receipts, created monthly invoices, spreadsheets for art sales commissions and reports for residential programs, attended support team meetings.UMass-Amherst Conference Services Amherst, MA (2012-2012)Accounting Assistant Temporary PositionCompleted Conference Services deposits: cash, credit, checks and some wire transfers. Monitored cash receipts, AR, audited sales reports, answered phones and processed payments over the phone. Involved with collections work using aged receivables reports, placed phone calls, problem solved, sent and received faxes. Recorded progress made as funds were returned to UMass. Attended weekly staff meetings for updates on conference scheduling, issues with audit reports, reported on collections progress.ASN Natural Stone Northampton, MA (2011-2012)Bookkeeper/AccountantAR, AP, bank reconciliations and invoices in Quick books for kitchen countertop and one-of-a-kind stone pedestals. Answered phone calls and questions of customers. Entered job orders in Quickbooks. Called in payroll. Calculated MA sales tax on some orders, processed online report to the State of MA. Also preparedfinancial statements with inventory listing after close of business on the East Coast.Self Employed Amherst, MA (Tax seasons 2010-2015)Tax PreparerInterviewed clients, prepared tax forms electronically. Completed 1040 individual schedules A, C, D, and E. Answered clients tax questions and assisted with communicating information for further tax planning. Have dealt with IRS issues for tax clients as well.Community Action of Franklin, Hampshire, & N. Quabbin Regions, Inc., Greenfield, MA (2010)Grants ManagerDeveloped $7 million in childcare budgets for the Parent Child Development Division. Analyzedcosts and prepared revenue projections. Supervised department manager.Prepared monthly financial reports for four types of Head Start programming, presented to Policy Council. Reports used for monthly Board of Directors meetings as well.Attended senior management team meetings and addressed childcare managers budgetary questions.Completed financial information for grant applications/recontracting for seven sources of childcare funding.Coordinated all sections of Head Start and EHS recontracting applications and submitted onlineCommunicated with federal and state agencies regarding budgets and revisions.References Available Upon Request

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