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PHONE NUMBER AVAILABLE EMAIL AVAILABLEhttp://LINKEDIN LINK AVAILABLEI help invigorate management, maximize sales and facilitate all aspects of engagement marketing for patient acquisition/retention in the medical, health, hospitality, longevity, wellness, spa, skincare, fitness, and medspa industries.EXPERIENCECommunity Relationship ManagerOak Street Health Clinics August 2023-November 2023Organized and led health fairs and workshops to promote healthcare services and community wellbeingAnalyzed community health data to identify trends, disparities, and opportunities for targeted interventionServed as liaison to two communities to facilitate engagement and promote the two clinics (out of 9) in the DFW area.Business Marketing ManagerTotal Med Solutions December 2022-July 2023Collaborated with 7 DFW area clinics to develop and execute comprehensive marketing plansOrganized outside events and conducted B2B, B2C and D2C inside sales Practice Growth Advisor/Customer Success ManagerGainswave/Femiwave July 2022-November 2022Provided portal management support services to B2B healthcare and wellness clientsManaged 150 wellness center/clinic accounts across the Midwest and Western U.S. regionsInside Sales/Patient CounselorTotal Med Solutions August 2021-July 2022Achieved sales goals through phone sales, consultations, and personalized patient care. Used CRM tools, including My Med Leads, Next Tech to generate leads and follow-up.Freelance: Social Media and Marketing May 2020-August 2021Developed and managed social media and websites for numerous clients as a consultantSales and Marketing ManagerBibbentuckers, LLC. and Westbank Dry Cleaning May 2016-April 2020Worked directly with executive teams to create the company websitesLaunched the sign-up portal and appsDesigned and promoted seasonal promotionsBuilt and maintained trackable landing pagesCollected time, financial, quality controls, and end-of-month reporting on KPIsControlled and analyzed end-of-month reputation management reportsCrafted e-mail and text campaignsStrategized and implemented #B2B and #B2C activitiesLaunched multi-platform social media marketing and customer acquisition campaigns using Next Door, Google Advertising, Facebook Business Manager and LinkedInFreelance:Social Media and Digital Marketing Management Dec 2013-Dec 2016Built landing pages for 35 countries for Hotels.com and wrote content for/edited/maintained their WordPress websiteStrategized, implemented, and optimized search engine marketing and social media advertising strategies. Created #B2B, #B2C and #B2Direct (#DTC) e- Comm websitesManaged and optimized marketing and advertising campaigns to achieve key performance indicators (KPIs)Rebranded skincare line for MLM distributor, designed and implemented paid social media advertising campaignMobilized internal teams to achieve corporate and product marketing initiativesMedia Consultant, Sales Director, Social Media and CMS Development Dermascope Magazine May 2012-Dec 2013Crafted and implemented company-wide social media strategy, and across all major social media platforms along with community management of websiteManaged and sold traditional and digital advertising for 50 clients with annual value of $750KBuilt and managed the launch of 200 landing pages for the new websiteLed workshops on social media at #B2B trade shows (ICES: https://lneonline.com/#tradeshow)EducationFlorida International UniversityBachelor of ScienceMiami, FL.LanguagesEnglish and Spanish (native speaker)