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Street Address Putnam AveBrooklyn, NY1PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address years oldSkills problem-solvingthe ability to work in a teama strong work ethicanalyticalquantitativecommunicationleadership qualitiesExperience Twisted Rootz/ Cashier (First Job)August 2021-December 2021 Customer service: Greet customers, answerquestions, and assist with orders. They may alsooffer recommendations and advice. Transactions: Process payments, credit cards, and cash, and provide change and receipts. They mayalso process discounts, coupons, returns, andexchanges. Cleanliness: Maintain the checkout area and tables, and stock shelves. Organization: Close out the register at the end of the day, and count and balance the cash drawer. Other tasks: Help kitchen staff, book reservations, and wrap or bag purchases.McDonalds / CrewMemberDecember 2021 - February 2022, Brooklyn NY Customer service: Greeting customers, providingquick and accurate service, and addressing theirneeds Food preparation: Following recipes, applying food safety principles, and preparing food Cleanliness and hygiene: Keeping the restaurantclean and ensuring items are well stockedBowl 360 / Lane Server/HostessFebruary 2022 - March 2022, Brooklyn NY Guest service: Greet guests, answer questions, and resolve issues Food and beverage service: Take orders, preparedrinks, and deliver food and drinks Menu knowledge: Learn the menu, promotions, andspecials, and share that information with guests Recommendations: Recommend the centerexperience or menu items Cleanliness: Help keep the area clean andorganized, and complete closing tasks Communication: Communicate with guests andkitchen staffStarbucks / BaristaApril 2022 - December 2022, New York NY Customer service: Greet customers, prioritize their needs, and create a great experience Beverages: Make drinks and pastries that meetStarbucks' standards for quality, presentation, and recipes Food: Prepare and serve food Store maintenance: Keep the workspace clean andorganized, and follow health and safety guidelines Other tasks: Process transactions using a POSsystem, replenish and stock items, and performother food and beverage processes Special skills: Demonstrate latte art skills, create signature drinks, and lead coffee tasting sessions Forever 21/ Sales AssociateDecember 2022 - August 2023, New York NY Assists in daily store recovery, before, during or after store opening hours Promotes current sales and promotions tocustomers, including pricing of merchandise Adheres to company policies, procedures, and loss prevention practices Shares feedback and ideas with management thatwill help improve the processes in the store Completes sales transactions and maintain proper accountability at registers Processes merchandise returns and exchangescourteously and under company guidelines Supports all management, visuals, and sales team at all times.Rolling Crme/ Ice Cream Scooper ( Part time Summer Job)August 2023 - October 2023 Customer service: Greeting customers, answeringquestions, and providing samples Food preparation: Scooping ice cream into conesand cups, and preparing other food items Cash handling: Operating the cash register,processing transactions, and ensuring accuracy offinancial calculations Stocking: Restocking ice cream flavors, bowls,cones, toppings, napkins, and spoons Cleanliness: Maintaining high standards ofcleanliness in the serving area and equipment Knowledge: Having a thorough understanding of all menu items, including flavors and ingredients, and being able to mention special deals or discountsEclipse/ Sales AssociateAugust 2023 - September 2023, New York, NY Proactively greet and engage customers Demonstrate merchandise, product details, andbrand values to customers based on companyguidelines Operate store POS to ring up sales Merchandise/restock inventory; general upkeep of shop front Carry out opening and/or closing procedures Run/manage store front independently Quickly flow through different sales floor positions depending on the needs of the business260 Sample Sale/ Sales AssociateSeptember 2023 - August 2024, New York, NY Greet and communicate with all customers andclients Maintain sales floor by folding, straightening, and filling in merchandise throughout the day (refer to company policies and procedures for sales floorvisual guidelines). Ensure proper presentation, organization, andreplenishment of merchandise on sales floor Strive to exceed customer expectations byshowcasing detailed knowledge of each brand Demonstrate dedication and professionalism while engaging with customers Assist team members in maintaining sales floorthroughout the day Showcase confidence when engaging customersEducationAchievement First Brooklyn High School / High School Diploma August 2018- June 2022, Brooklyn NY Played on my schools volleyball team Started a Fashion Club Played on my schools basketball teamReferencesMichael Stool/ Eclipse Store Manager: 347-962-4343 Eleanor/ 260 Sample Sale Hiring Manager: 1 (646) 496-2784 |