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Resume/CV -- Candidate's Name - Miami-Dade County, Florida Street Address
Contact information Mobile Phone.: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE LINKEDIN LINK AVAILABLE
Work Auth. US,Citizen
Information Technology Development and Delivery Manager, Senior Product, Program and Project Manager possessing extensive project, technology development and operational management skill and experience. With over 30 years total Product and Portfolio delivery experience at all levels
Having achieved many successes in various vertical industries while functioning as a Senior Program/Project Manager, Product Manager, Technology Leader (and having an additional 10 years of experience prior as developer, development manager).Positions have included significant responsibility in start-up, late-phase VC funded, medium, and large (fortune 100) enterprises.
Key Capabilities and Skills: Large and medium-scale initiative responsibility Infrastructure, Infrastructure/Application combined, and Application development. Product and Program Management, detailed Project Management, Development Leadership, Solution Architect, Unit/System/Integration testing, UAT, Release Management. Responsibility for complete initiative delivery from strategic road-map development, program definition and approval, detailed project planning, budget creation (forecasts); execution of individual plans (timelines) and budget/cost control. Define and communicate the overall vision and strategy for selected corporate initiatives, programs and solutions. Hands-on management of multiple concurrent projects Generate and manage detailed project goals and report using KPIs Engage in rigorous scope control and enforcement Diligent risk and issue management reporting and follow-up/mitigation Comprehensive status/dashboard reporting to all stakeholders Performed as Technology/Management Consultant to third-party customer organizations to drive not only individual initiatives, but also define and initiate their strategic IT direction. Advisor to C-suite, corporate board and other governance organs for IT development and operations; represent the customer voice at the executive level, advocating for their needs and ensuring their feedback is incorporated into solution decisions. Mentoring and coaching Product Managers and Product Owners, fostering a culture of continuous learning and improvement. Highly experienced operating as an influencer to, and as hands-on manager of cross-functional teams; local, near-shore/national remote and international. Leading Digital Transformation and Innovation initiatives, both internally and as a management consultant, that focus on high-touch end-user experiences coupled with refactoring legacy back-office systems to vastly increase efficiency and reduce cost. Managed large development teams including Globally dispersed personnel and including detailed tracking of teams activities, deliverables, time and cost. Have worked on many projects as a Business Analyst/Business Systems Analyst, providing in some cases the primary function for this. In many other cases, have led the BA/BSA and teams and been an added individual contributor with them. Delivered the requirements and most other business artifacts on Confluence and Sharepoint as the systems of record. P&L responsibility large program/ project budgets up to 30+MM Highly technical with multiple years of enterprise system design, application development, infrastructure planning and implementation-including 10 years of cloud (all vendors) implementations.PROFESSIONAL EXPERIENCE:Project Manager Kemper Insurance (Chicago IL, Jacksonville, FL) 09/2023 06/2024 Completed all aspects of the Program as part of the TMC modernization program. Role was as the delivery manager of several tens of migrations (re-factor, lift&shift) of legacy mainframe applications (to Microfocus M2 platform), and also of on-prem legacy applications to AWS (insurance policy mgmt., risk/actuarial applications etc.) Completed the management the integration of the cloud-based applications to several SaaS based applications-Underwriting(Majesco etc.) and risk management(Riskonnect), as well as other SaaS for policy management and document management. Took charge of the Project management of enterprise-wide data loss prevention (DLP) project focused on eliminating tens of terabytes of sensitive data from on-prem data centers (SMB based fileshare) to Azure files cloud and to Azure VMs. Completed all the Program s tasks. Decommissioned several remote data centers, geographically dispersed, and involving analyzing, reporting on, reaching out to CISO (data governance) and business owners to effect final disposition of more than 50 data and application servers. Data Migration managed the migrations from physical data centers to Azure cloud- involved Petabytes of data from on-prem data centers to structured (dB/SQL) and unstructured (Azure files).
Functioning as Delivery Manager tasked with implementing Microsoft Defender Cloud and Endpoint, oversaw the planning, coordination, and execution and full completion of both projects from initiation to completion. Responsibilities included defining project scope, allocating resources, and managing timelines to ensure successful deployment within budget constraints. Close collaboration with cross-functional teams, including IT, security (CISO-Chief Inf Sec Officer), and operations, to integrate Defender Cloud/Endpoint seamlessly into the infrastructure. Migration of configurations from Crowdstrike to MDE Managed and completed deployment Corporate-wide of Zscaler Full SDLC development process from Scope/Charter, requirements, development, testing and initial operational support with all PMO activities through Service-Now, Jira/Confluence Functioned a ScrumMaster for full ceremonial agile/sprint planning/grooming/sprint execution(daily scrum)/sprint retrospective/backlog etc. Direct report to CIO and other senior VPs and AVPs throughout the business For all project delivered, facilitated communication between senior stakeholders, addressed any issues or concerns that arose during implementation, and conducted post-implementation reviews to assess performance and identify areas for improvement.Program Manager/Product Manager WebOracle Inc. (Atlanta, GA) 02/2023 08/2023 WebOracle is a full-service IT system development/integration consultancy specializing in e-commerce platform and data analytics and AI it is a Microsoft Certified Gold Partner and all development is ,NET and Azure focused. Successfully managed and delivered three major projects centered around Azure Databricks, driving increased efficiency, scalability, and data-driven decision-making for the organization- using Azure Databricks capabilities to design and implement scalable data processing pipelines, machine learning models, and advanced analytics solutions. Managed migration of source data from physical data centers and AWS/GCP to Azure clous using Azure data migration service and Azure Migrate hub. Leveraged industry-standard API management platforms and tools to orchestrate API workflows, handle authentication and authorization, and monitor performance and usage analytics. Implemented best practices for API security, including encryption, access controls, and vulnerability assessments, ensuring compliance with industry standards and regulations. Performed the primary BSA function for these projects using Confluence as the primary system for requirements gathering and publishing.in Confluence. Support the Data Science team with process development for automation and standardized reporting. Regularly reported project status, milestones, and key metrics to senior management, fostering transparency and facilitating informed decision-making. Agile environment using Azure DevOps Boards and Atlassian (Jira and Confluence) and CA/Rally. MS Teams, Sharepoint, MS Office suite
Performed Daily scrum and all sprint follow-upsSnr Cloud Delivery Lead CVS/Aetna Health (Woonsocket, RI) 09/2022 02/2023 Defined various aspects of the CVS/Aetna Cloud strategy Managing multiple projects in the Move to Cloud program; included all aspects of project scope, budget, timeline and schedule creation/management. Managed migration of several CVS applications interfaces to Epic EHR using SMART on FHIR Managed Data migration to AWS Clous of all applications associated datausing AWS application migration service. Manage all aspects of cloud provisioning and cloud application migrations in AWS, Azure, GCP and Openshift environments; managed development and deployment of AWS API Gateway interfaces. Functioned as single point of contact for all Cloud deployment projects, including Networking, load balancing, IAM
Knowledgeable in all aspects of cloud vendors platforms services including all dB types (MongoDB, CosmosDB), caching (Redis etc), service APIs, Datawarehouse (Azure data bricks etc.). Built PowerBI dashboards in conjunction with the management reporting team. Full ceremonial Scrum management of all sprint activitiesSnr Program Manager, Enterprise Integration SECU (NC State Employees Credit Union) Raleigh, NC 03/2022 09/2022 Managing Digital Transformation for the banking industry Creation of the roadmap and implementation plans for the Enterprise Cloud strategy Program Manager for Enterprise Integration Modernization-involved in the evaluation and ultimate selection of Mulesoft Anypoint API/middleware manager Staffed team of 4 EIM (will grow to 6-8) including Cloud Architect Implemented Anypoint in the wider organization including defining policy, standards and governance Engaged with Digital banking team to fully implement FISERV wire transfer (external provider) to SECU data center, initially integrating to the core SECU z/OS mainframe. This served as the prototype project for the EIM and SECU teams. Currently engaged with other Program/Project managers and their teams working on integrating complex business flows in the middleware to facilitate integrating several other major initiative eg Digital Account Opening, all Branch Teller operations/systems, Mortgage loan/real-estate external systems etc. Cloud implementations are on Azure, running Mulesoft and other services over it. Performed migrations of corre applications data (Terabytes) from mutli-source (on-prem databases, non-Azure data bases) Drove adoption of new technology and associated cultural changes required for EIM Managed the BA team (2) in gathering in gathering and documenting the POC/pilot APIs, and publishing them in the service catalog. Report to the SVP Enterprise Architecture AND the CITO as this program is the critical component for all SECU Digital Transformation Worked/resolved all network and net security issues with current SSO mechanisms SECU adopted JIRA in January, this was one of the first programs to use full Agile as opposed to waterfall/Project server (allowed me to leverage my considerable experience with Agile to assist other-some non EIM project-related-program teams in the wider organization. This has allowed me to build strong cross-function/team relationships in the company). Lightweight Scrum process initiated with daily standups and sprint planning/restrospectives. Managed several third-party organizations inc. Mulesoft itself, FISERV, Black Knight(real-estate valuation/tracking external system) etc.Snr Project Manager/Cloud Lead Dell/Boeing (Bellevue and Kent, WA) 2/2021 3/2022 Responsible for managing a complete data center move from source (to be vacated) location to new target location and partial move to various cloud platforms; included collaboration with all Infra/dev teams on creating a general Cloud strategy Move includes full planning for 1400 devices (inc. 900 net devices) and full build-out/provisioning of new location Conducted detailed assessment of multiple, current data centers and designed strategy to move appropriate servers services to cloud vendor platforms. Designed and developed the Cloud Edge strategy for all cloud native services. Set-up compute and storage on AWS, Azure and GCP, refactor/move many devices to VMs; many VM relos to VMs etc.container-ization via Docker
Developed program for and managed Data migrations to AWS, Azure and GCP cloud from all on-prem data stores.
Plan strategies for changes to enterprise networking and security upgrades Developed plans for DR/BC based on new combination of on-prem and multi-region cloud facilities Waterfall methodology with extensive roll-up of sub-plans via MS Project server.Snr Technical Lead/Program Manager- Corporate Business Unit Applications Next Era Energy/Florida Power & Light (Juno Beach, FL) 1/2020 12/2020 Responsible for architecture, design and development of integration components for a major upgrade of Claims processing system (6-major release jump), simultaneously, migrating to AWS. Includes detailed design and development management of all integrations with attendant overall architectural design and technical leadership and addressing the challenges of FW/Security for On-prem <> AWS Addition of separate AWS based Disaster Recovery (DR) servers and testing in coordination with all relevant groups Managed migration of Oracle OIC to AWS API Gateway s
Clean up and migration of all SAP BI to new BOBJ Universe now on AWS. Full-stack Product management of a new, customer facing Claim system, and billing system including requirements gathering, prototyping, design, development, functional and security testing, deployment to AWS. Agile development methodology using JIRA (full Atlassian suite). All Scrum activities; phases incorporated, participated in scrum of scrums (SAFe) ceremonies. Functioned as Business Systems Analyst (BSA) for all the feature upgrades communication with Legal team (40+persons) and with FPL.com development teams. Functioned as Test manager and UAT lead for the business.Senior Product/Program Manager/Evangelist SOA/microservices - Chewy LLC (Dania Beach FL) -5/2019 12/2019 Product and Project Management and Evangelist function for SOA (Service Oriented Architecture) and microservices
Set up standards for services/microservices, APIs (REST etc.), messaging (AWS SQS/SNS) using Confluence Migrated Azure API Management apis to AWS Gateway. Develop and document the Cloud strategy for the organization. Develop plan and implement on-prem to Cloud migration including Azure HCI Developed Cloud Edge strategy Managed 3 application architects and one Infrastructure architect to develop cohesive, modern micro-services architecture
Moved complete e-commerce back-end supply chain from monolithic to micro services. Built microservices (mesh) prototype/proof of concept using AWS Lambdas and AWS API Gateway. Design and deployment of production microservices with Istio. Developed all the requirements and follow-up, published documentation In collaboration with developers and other stakeholders.
Migrated many Fin functions (ex-Dynamics) to Azure cloud. Developed strategy and the program to migrate data from the on-prem data storage. Developed API gateway and micro-services using Axway API Builder. Designed, built and deployed a high availability load balancer using NGINX and Elastic IP address and using AWS Lambda
Managed sprints (using Agile : JIRA / Rally) to extract individual functions and lift to AWS EC2 Closely collaborated with on-premise infrastructure teams to move to many back-office applications from on-prem to AWS, (B2B billing management, B2C invoicing and all other line-of-business order to cash type applications. Managed research for possible replacement of Dynamics / Power BI with Snowflake/DW Intensely evangelized SOA/microservices concepts (service mesh) and practices with multiple development groups Stakeholders: Status reporting to CTO and Distinguished and Principal Engineers. Intense use of ServiceNow for portfolio management.Snr Program Manager- IT/M&A Next Era Energy/Florida Power & Light (Juno Beach, FL) 8/2018 5/2019. Worked on three corporate acquisitions, Gulf Power, Florida City Gas, and Vero Beach Power.. Managed the Business process migration and the change management for the 30+ business units within enterprise Managed development of SAP Business One API gateway to interface many acquired systems that could not be replaced. Implement Mulesoft API Gateway for integration property and geo. location management applications. Migrated all Gulf Power Azure apps to AWS-used Azure HCI-including all api s to AWS API Gateway, Drafted the roadmap and presented it and all read-out results to senior management including the CIO and CEO. Managed migration of various sets of data from GP s Oracle BIEE data to FPL s SAP BI / BOBJ Managed SAP integration project for Legal Claims system (DXC-Riskmaster-rMA). using SAP SD supply-chain module Worked as Test Manager and also leader of the UAT process. Performed initial and final data migration for multiple BI/DW to target BOBJ environment.Snr Product/Project Manager- IT Product Innovation /Strategic IT Services Group Lennar (Miami, FL) 11/2016 7/2018
Implemented Corporate-wide, all systems Master Data Management solution using Informatica MDM Developed on-line home buying portal fully integrated with the Lennar.com / myLennar.com web experience, multi-site development team, US east/west coasts. Full Agile/Scrum methodology-functioned as scrum-master. Managed a team of developers and provided design and coding leadership for POCs and Pilot Innovation
Managed migration of MS-CRM to Salesforce for initial 3 of Lennar s 24 national and international sales regions
Working with traditional waterfall teams to help with move to hybrid Agile, scrum/Kanban . DaD/SAFe etc. Actively managed establishment of Cloud adoption processes to mutli-cloud capability, Azure. Google Private Cloud, and Aws, including the migration of data to AWS. Actively working with development teams to imbue DevOps culture/mindset. Helping to realize architectural move away from LAMP to MEAN. Refactoring many older projects to Java/Angular, .NET Introduced Mulesoft as the platform to modernize the application interfaces. Engaged in projects to re-engineer the delivery process to get to modern practice. CI/CD, Containers,
Developed strategic roadmap that includes monitoring several emergent technologies Completed a blockchain R&D PoC implementation of DL/ Ethereum Smart contract for the homeowner and energy off-take Developed advanced training material, delivered over mobile devices
M&A project for the acquisition of Blockchain development company into the Lennar corporation ServiceNow used as both project/portfolio and budget management.Consultant Product/Project Management International Energy Union GmbH, (Munich, Germany/Orlando,FL) 4/2018 12/2018. (Concurrent independent project alongside other full-time positions.) Part of the core start-up team for a renewable energy company s Initial Coin Offering (ICO) and future blockchain-based international, energy trading marketplace. (Finandzen.eu/Finandzen.com) With the finance and marketing team, developed the angel-funding plan and all associated presentation materials for the Finandzen energy token/coin and worked with ITU principals to present to initial investors based in Switzerland,
Developed the project plan for product development, marketing, ICO launch and post-launch token market-place operation.Senior Program/Project Manager Enterprise Integration (consultant) 6/2015 11/2016 Office Depot/(OfficeMax) (Boca Raton, FL) Program / Portfolio Manager for all aspects of delivering a new EAI (Enterprise Application Integration), function. Using Oracle OSB and managing a gradual shift to services using Mulesoft
Managed teams of on-shore and offshore developers using Agile/Scrum via JIRA/Atlassian suite. Conducted all integration testing and final UAT with business stakeholders. Engaged with the e-Commerce (Office Depot websites) to interface to their Azure based cloud applications; collaborated with e-Commerce team on developing the general Cloud strategy for Azure including using Azure HCI for consolidation/migration of applications Evaluate and adapt methods within EAI space agile, scrum, waterfall, Kanban, Scrum- Product owner for Loyalty program IT integration (AS/400 legacy application) Engaged with many internal and third-party development/deployment teams to advance CI/CD practices. Worked with e-commerce team as part of their Scrum of Scrums processes, used modified scrum practices within this group. Clarity used for portfolio and budget tracking.Senior Project Manager (consultant) 5/2013 6/2015 ADT/Tyco (Boca Raton, FL)Tyco IS- Senior Project Manager/Enterprise Integ. Project/Dev Mgr
Project Manager for all aspects of delivering a new SOA based integration environment for new and existing Oracle ERP modules, Siebel modules and 27 other intra/inter/extra-net systems. Involves 150+ integrations using IBM s IIB V10 service bus and DataPower Gateway appliances. This is part of a large $25MM+ initiative to upgrade complete Order to Cash systems/processes..
Managed Sterling CPQ integration into the Order to Cash application.ADT /Tyco Senior Project Mgr/ Release Mgr / Enterprise Integ. Dev Mgr
Responsibility for new dual redundant data center build-out for ADT s message queuing and broker system and upgrade to the Oracle HA environment (full 24 LPAR Unix/Aix build out-SAN build out. Full SAN-SAN replication for DR. Provisioning of Frames, servers, head-ends/shelves, new fiber channels etc.
(Full-time position) VP of Development and Delivery 04/2012 -05/2013 - Direct Insite (Ft. Lauderdale, FL) Direct Insite provides Invoice presentment and payments services via its iOL (invoices On-Line) SaaS product. This allows processing from the AP departments side and the AR side
Responsible for the PMO and team of five delivery/technical Project Managers with client facing responsibility. Acquisition of 2 on-line invoicing providers and their client portfolios into Direct Insite s iOL platform. Remote teams reporting to Direct Insight corporate entity. All Direct Insight systems developed as cloud-native applications on Azure cloud; developed migration plan based on using Azure HCI.Senior Program Manager 06/2011 04/2012 INTECH (part of the Janus Capital Group) (West Palm Beach , FL) INTECH is part of Janus Funds and provides investment services for the large institutional investor community. Responsible for 2 project managers and 6 developers enhancing INTECH s INTOUCH portal. Portal serves 80+ internal users ranging from money movement/disbursement workflow and tracking to extensive reporting services that monitor a $40 bil portfolio.
AWS and Azure used for initial cloud based applications.Engagement / Project Manager - 10/2010 06/2011 Boost-3 LLC (Hilversum, Holland; Miami, FL) Boost-3 is a Boston, MA based US arm of Netherlands based BST-Technologies. Boost-3 specializes in providing marketing/brand boosting technology/communications systems and services to organizations using its proprietary Enterprise Management System (EMS). Responsible for business analysis, project management engagement management and deployment of the EMS (.NET based system) into clients organizations
Program Manager - 6/2010 10/2010 Royal Caribbean Cruises Ltd (Miramar, FL) Headquartered in Miami, Florida, RCCL is the world leader cruise line operator with Royal Caribbean, Celebrity, Azamara, Pullmantur and CBF fleets Program Manager for shipboard and shore side IT Life Cycle infrastructure and software systems development and deployment.. Managed LCM budget of $16MMSenior Project Manager - 1/2010 6/2010 Assurant Solutions (Miami, FL)Assurant Solutions is part of Assurant Insurance Group an $8bn specialty risk company based in Miami, FL
Project Manage the conversion of G/L system from standalone application to corporate standard application and move from UK to US hosting center for the international (European) business units Infrastructure design and testing Application Unit and User Acceptance Testing
Senior Project Manager - 6/2009 12/2009 JetBlue Airways (Forrest Hills, NY; Orlando, FL) JetBlue is a NYC based low-cost, high-touch airline. Project Manager for launch of jetBlue's new trueBlue (JB rewards program) portal and back-end loyalty redemption system Responsible for verifying/accepting changes (look, feel, branding) of the main jetblue.com portal in addition to the extensive changes in the trueblue portions of the site JetBlue loyalty system was developed in the AWS public cloud.Snr. Project Manager - Project Management Office - 1/2009 6/2009 SolarEcoPower LLC (SEP) (Miami, FL Frankfurt, Germany)SEP is a renewable energy project consulting company based in Delaware and Germany. Primarily involved in developing solar photo-voltaic energy generation systems (PV farms/plants).Summary Prior Full-time/Executive positions: (complete details upon request)VP of Development and Delivery Direct Insite 2012 2013 Ft. Lauderdale. FLDirector of Application Development, Rewards Network 2007 2009 Miami, FLVice President, Offshore Development and Operations - ADP (Automatic Data Processing) 2003 2007 Roseland, NJ/Hyderabad, IndiaCTO - New Horizons Telecasting (WeatherPlus Europe) 2000 -2003 Frankfurt, GermanyDirector, Energy Data Management Services - Schlumberger, Inc., 1998 2000 Atlanta, GAVP Development DataScan Technologies 1993 1998 Naperville. ILDirector Engineering DCA/Attachmate 1987-1993 Atlanta, GA(Prior) - Various programming and development leadership positions in the areas of mainframe, minicomputer, microcomputer, multi-tier distributed server, highly scalable web-applications and embedded systems development, project and product management]EDUCATION: Eastleigh Technical College, Southampton, Hants., U.K. HND (Higher National Diploma) General Science; OND (Ordinary National Diploma) PhysicsLANGUAGES: English (native); Portuguese (advanced)Additional Capabilities and Skills: Previously, have held various programming and development leadership positions developing and leading design and development efforts for multi-tier distributed server, scalable, distributed Web systems with 100,000 users. Management and development of modern team structures working with Agile/SAFe and continuous integration/deployment technologies (CI/CD) Highly experienced with complex enterprise networking and security infrastructure initiatives Requirements gathering and transformation to technical specifications Coordinate all SDLC activities, whether Agile, Scrum/Kanban, (Sprint planning/grooming, execution, sprint review/retrospective), scrumfFall/wAgile etc. to ensure the correct methodology is adhered to Atlassian suite (Jira, Confluence), Slack channels, MS -Teams APM application performance monitoring design and development Datadog; Dynatrace Source Code Management / Release systems; Visual SourceSafe, TFS, SCCS, Github SQL server DB data migrations, ETL, data scrub, DB management Managed projects for ERPs: SAP, Oracle, Dynamics, JD Edwards. CRM: MS-CRM, Salesforce Business Intelligence/Data Warehouse product migrations and project management AWS migrations (On-prem interop w/cloud) close collaboration with cloud architects and usage of containerization tools (eg Docker, Kubernetes); Microservices Architecture and deployment with Istio. Virtual Desktop Planning/Deployment (Citrix VDI / XenApp, XenDesktop ) Disaster Recovery (most recently Cloud solution) Extensive management of proof-of-concept and standards development in the following areas: SOA SOAP, REST, JSON / Micro-services (service-mesh) strategy Development/Project Management for Enterprise Application Integration /Service bus-Oracle-IBM / API Gateways:Mulesoft-Axway / SOA SOAP, REST, JSON / Micro-services (service-mesh) strategy-Axway Enterprise Application Integration with Service bus and API gateways: Mulesoft API Integration of various systems with SAP Financial (FI) core platform; API integration front-end web systems to SalesForce backend (SECU, NextEra/FPL; Lennar; Office Depot) SAP B1 API Gateway Integration of external (acquired) applications into SAP Sales&Distribtion (SD) core modules (NextEra/FPL) Axway API management via service-mesh for order-fulfillment and supply chain applications (Chewy.com) Amazon API Gateway for scalable, on-line order processing to catalog and order (Chewy.com) Oracle OSB Service bus fulfilment integrate on-line and point-of-sale applications with legacy AS/400 systems and BI/DW systems (Office Depot) IBM Integration Bus Corporate-wide application integration of service monitoring and service billing systems (ADT/Tyco) DataPower Gateway Used in Order to Cash system refactor. (ADT/Tyco) Hands on development experience, C/C++/C#, .NET, Python, SQL (MS Sql-svr/T/SQL, Oracle-PL/SQ[xn] |
