Candidate Information Title Quality Assurance Continuous Improvement Target Location US-IN-Granger Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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G A R Y N E L L A N SPHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address  Hollyhock Rd,South Bend, IN Street Address
PROFESSIONAL SUMMARYSuccessful Distribution Supervisor equipped to establish, lead, and optimize warehouse operations. Works effectively under pressure and in fast-paced environment to deliver consistent results against forecasted targets. Knowledgeable about shipping, logistics, and planning.SKILLSEmployee training Quality assuranceTeam coaching Space planningContinuous improvement Safety monitoringTeam management Freight inspectionWork scheduling MultitaskingCollaboration Problem-solvingVerbal communicationEXPERIENCEWarehouse Distribution Supervisor, Lippert, Feb 2016 Current, Mishawaka, IN Balanced staffing requirements, work hours, and vacations to coordinate employee schedules.Implemented procedures to promote smooth operations and appropriate warehouse equipment use.Monitored employee practices and corrected teams on insufficient safety or other concerns.Collaborated with senior management to develop continuous improvement methodology in key areas of service, profit, and growth. Determined solutions to complex problems using critical thinking and escalated serious concerns to general management.Held team accountable and coached through problems to address performance issues.Reviewed operations regularly to maintain strong quality assurance standards. Led with positive approach and dedication to customer satisfaction and associate growth through mentorship.Checked team activities regularly to monitor performance and safety. Handled personnel problems and complaints to restore harmony to workforce and improve teamwork.Freight/ Dims and Weight quotesGNExperience in Amazon Vendor Central. Routing/Confirm shipments. Restaurant Team Member, Romas Pizza, Dec 2015 Dec 2017, Coloma, MI Upheld high sanitation and safety standards while delivering and serving food. Answered phones and took phone orders for customer pick up or delivery. Picked up trash and removed spills promptly to keep dining area fresh and inviting. Transported food products, cleaned tables and counters, and stocked dining room supplies.Cleaned and reset tables quickly between each customer group. Restocked stations regularly to promote team productivity and meet customer needs. Fostered fun atmosphere and family-style work environment. Fast Food Team Leader, Arbys, Mar 2007 Oct 2009, South Bend, IN Cross-trained on all stations to fill in where needed and maintain strong service levels. Prepared bills for food, using cash registers, calculators, and adding machines. Complied consistently with food safety and sanitation requirements and [Location] Health Department regulations.Scrubbed and polished counters, steam tables, and other equipment. Monitored the dining area and employee work stations to quickly clean up spills and restock supplies.Input orders, prepared items, and completed payments for customers using [Type] system.Cleaned glasses, dishes, and fountain equipment frequently to maintain professional appearance and food safety standards.Took orders and processed payments for dine-in, carry-out and drive-thru customers. Collected trash from the dining room and returned reusable items like trays to the kitchen for washing.Volunteered to work unpopular shifts such as holiday and night shifts in support of team members and business needs.Assisted new team members with responsibilities through effective training, on-going mentoring, and hands-on support.Resolved customer complaints, striving to have happy customer every time. Adjusted food preparation to account for special dietary requirements like food allergies.Adhered to all quality standards, formulas, and procedures as outlined in the company s operations manual.Shift Lead, Papa Johns Pizza, May 2002 Aug 2008, South Bend, IN Prepared shift reports, keeping management informed of daily operations. Implemented solutions or resolved credit issues with customers. Assessed customer needs and issued complementary services to maintain customer loyalty.Managed operations during shift, with total awareness of activities of employees and customers.Guided staff in absence of direct supervisors.Addressed schedule deficiencies and contacted unscheduled employees to fill shifts for unexpected absences.Jun 2004Delegated tasks, communicated expectations, and directed workflows to improve performance.Oversaw compliance with prescribed health and safety guidelines to reduce infectious spread among staff and customers.Forecasted expected demands and created plans to accomplish objectives within set budgets.Directed work of multiple teams and assisted with meeting specific team project goals.Oversaw day-to-day operations and special projects in fast-paced work environments.Improved employee skills, increased team value, and cultivated leadership potential. Framer's Helper, Manahan Construction, Feb 2005 Sep 2006, Mishawka, IN Set up and adjusted power tools necessary for others to perform work. Trimmed rough edges from wall to maintain even joints. Read blueprints, drawings, and sketches to fully grasp requirements Measured and marked surfaces to guide work according to blueprints and drawings. Oversaw tool maintenance to keep work area safe.Framed interior walls, built stairs and railings, placed drywall, applied crown molding, and installed doors and cabinets.Utilized power tools, hand tools, and various auxiliary instruments to craft wood structures according to deadlines.Plumber's Helper, Dynamic Mechanical Services, Sep 2004 May 2005, Mishawaka, IN Used pipe-bending machine or block and hands to bend pipe to required angle. Filled pipe system with water or air and read pressure gauges to identify leaks. Performed pipe cutting, preassembly, and installation of plumbing systems or components to specified instructions.Assembled PVC pipe, copper lines, and flexible hose for residential water. Observed pressure gauges to detect and locate leaks. Operated pipe-threading machines and pipe-bending machines to manipulate pipe to required angles.Cut pipe and lifted up to fitters.Dug and graded ditches for the customer's water and sewer services. Measured, cut, threaded, and assembled new pipe.EDUCATIONGED, GeneralBendix Building South Bend, INBachelor of Science, PsychologyUAGC South Bend, INMajoring in Applied Behavioral Science and hopefully venture into Substance/ Guidance Counseling one day. Currently I am not enrolled as I took a leave of absence to focus on my primary job. Planning to re-enroll to go the last leg to earn my BA. Ultimate goal is to help people who are unable to help themselves.