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Title Customer service representative
Target Location US-SC-Aiken
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Windsor, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEKnowledgeable on a variety of cleaning products and utilizes efficient methods to get the job done. Meticulous professional housekeeper and maintenance worker adept at organizing, arranging, and cleaning public spaces to provide guests with pristine and inviting public spaces. Authorized to work in the US for any employerWork ExperienceCustomer Service Representative work from homeDIRECTV-Aiken, SCDecember 2022 to August 2024 Provided exceptional customer service and support to clients via phone, email, and chat Resolved customer inquiries and complaints in a timely and professional manner Assisted customers with product selection, order placement, and tracking shipments Managed a high volume of incoming calls while maintaining quality standards for customer interactions Provided product knowledge expertise to assist customers in making informed purchasing decisions Environmental ServicesAiken Regional Medical Centers-Aiken, SCMarch 2022 to January 2023 Performed routine cleaning and maintenance tasks in accordance with established protocols and safety guidelines Utilized specialized equipment and chemicals to sanitize and disinfect various surfaces, ensuring a clean and safe environment Responded promptly to service requests, addressing any immediate cleaning or maintenance needs Assisted in training new staff members on proper cleaning techniques, safety protocols, and company policies Followed strict infection control practices when working in healthcare settings or high-risk environments Maintained confidentiality regarding sensitive information encountered while performing duties Demonstrated strong attention-to-detail when performing deep-cleaning tasks in patient rooms or operating suitesReceptionistEmerson-Aiken, SCJuly 2021 to October 2022 Greeted and welcomed visitors, providing a positive first impression of the company Managed a high volume of incoming calls, efficiently routing them to the appropriate departments Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management Maintained an organized front desk area, including managing visitor sign-in process and distributing badges Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence Managed office supplies inventory by monitoring stock levels and placing orders when necessary HousekeeperCourtyard by Marriott-Augusta, GADecember 2018 to January 2021 Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment for all guests Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and sanitizing surfaces Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out schedule Responded promptly to guest requests for additional amenities or services, providing excellent customer service Inspected rooms after cleaning to ensure high standards of cleanliness were met before guest arrival Assisted in training new housekeeping staff members on proper cleaning techniques and hotel standards Received recognition from management for consistently maintaining a spotless record during surprise inspectionsCaregiver/CompanionHolmans Home Health Care Services-Savannah, GANovember 2016 to August 2018 Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being Assisted with daily activities such as bathing, dressing, grooming, and medication management Created personalized care plans for each client based on their individual needs and preferences Maintained a clean and organized living environment for clients by performing light housekeeping duties Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary Managed medical appointments and transportation arrangements for clients as needed Administered medications accurately following prescribed dosages under the supervision of a nurse or doctorCustomer Service RepresentativeABC LIQUOR STORE-Wagener, SCFebruary 2012 to January 2016 Provided exceptional customer service by assisting customers in selecting and recommending various types of liquor based on their preferences and needs Maintained accurate inventory records, ensuring that stock levels were sufficient to meet customer demand Operated cash register and processed transactions accurately, handling cash, credit cards, and other forms of payment Maintained a clean and organized store environment by regularly restocking shelves and cleaning display cases Closely monitored inventory levels to avoid out-of-stock situations for popular items Suggested up-sells at the point of sale by offering complementary products such as mixers or garnishes PackerKimberly-Clark-Graniteville, SCFebruary 2008 to January 2012 Efficiently packed and labeled products for shipment, ensuring accuracy and timeliness Maintained a high level of attention to detail while inspecting items for quality control purposes Collaborated with team members to meet daily packing quotas in a fast-paced warehouse environment Operated packaging machinery and equipment safely and effectively, minimizing downtime Utilized inventory management systems to track product quantities and locations within the warehouse Assisted in organizing stock shelves and maintaining an organized work area for efficient operations EducationHigh school diplomaWagener-Salley High School - Wagener, SCAugust 2006 to May 2010Skills Dementia Care Cleaning Meal Preparation Home Care Alzheimer's Care Laundry Microsoft Excel Assisted living Basic math Senior Care Caregiving Cleaning Experience Microsoft Word Senior Care Home Care Patient Care Caregiving Memory Care Laundry Cooking Cooking Customer Service Representative (8 years) Medication Administration Hotel experience Janitorial experience Hospitality Hospitality Serving Customer service Supervising experience Cash register Assembly Hotel experience Cooking Telemarketing Communication skills Sales Front desk Restaurant experience Manufacturing Cash handling Help desk Food service Driving Customer support Computer skills Organizational skills Environmental Services Hospital Experience Infection Control TrainingCertifications and LicensesFirst Aid CertificationCPR CertificationDriver's License

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