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Title Social Worker Patient Care
Target Location US-FL-Pensacola
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Social Worker (MSW)Pensacola, FL Street Address
EMAIL AVAILABLE - PHONE NUMBER AVAILABLE home PHONE NUMBER AVAILABLE cell I am a graduate of the University of West Florida located in Pensacola, Florida. I graduated with my Masters of Social Work on May 6, Street Address  with a 3.82 GPA. I am authorized to work in the US. My short-term goal is to work towards my social work licensure within the next two years. I plan to pursue my doctoral degree in social work within the next four years. My long-term goal is to implement a womens empowerment center/shelter here in Pensacola that would focus on economic, educational, and spiritual growth/well-being.EDUCATIONMasters of Social Work in Social WorkUniversity of West Florida - Pensacola, FLMay 2017Bachelor of Arts in Social WorkUniversity of West Florida - Pensacola, FLMay 2015Associate of Arts in Liberal ArtsPensacola Junior CollegeMay 2002RELATED WORK EXPERIENCEMedical Social WorkerGentiva Hospice Pensacola,FL October 2021-PresentI complete initial and monthly assessments gathering necessary information pertaining to patient emotional/mental needs and goals. I complete depression/anxiety assessments regularly along with regular home visits. I regularly update client charts by inputting correct client information. I also participate in weekly IDG meetings which include updating patient care plans, adding needed social or community resources, and discharge planning. I assist with educating clients concerning advance directives and I update advance directives with patients and their families regularly. I complete long term placements and respite stays along with transport requests often. I provide guidance and emotional support to patient and family members struggling with anticipatory grief and grief related symptoms. I assist clients with necessary preparations and any unresolved issues before death. I am often called in to assist families in crisis or breakdown following their loved ones diagnosis or impending death. I counsel and educate clients and family members about what can be expected and assist clients/families with acceptance concerning their loved ones impending death.Child Protective InvestigatorState of Florida Pensacola, FL  September 2017 to October 2021 I conduct investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children; Collect information through observation and interviews with the children, parents, relatives, collateral witnesses and other parties associated with the case; Access and analyze criminal, past service history and other records; Urge families to recognize the perspectives about their own family dynamics and challenges to come up with solutions to better suit the family system. I also identify needs to determine the level of intervention for families as well. I assess danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child safety, manage and modify safety plans as needed during investigations. I arrange emergency placement for any child that cannot safely remain in the home. I conduct initial/ongoing child present and impending danger assessments and provide written documentation in a timely manner. I am responsible for providing families with services linkages to agency and community resources for the development of a case plan to the long-term Case Manager; schedule and gather information for case staffing; Prepare reports and documents in coordination with Childrens Legal Services; I sometimes provide testimony in court as well. Maintain documentation in client records and appropriate information systems.Intern Social WorkerHaven Our Lady of Peace - Pensacola, FL - August 2016 to May 2017 I complete MDS assessments using the BIMS and PHQ-9 assessment tool. I interview short-term and long term residents daily. I complete intake for new residents which include inputting client information, constructing care plans, admission and discharge summaries, plan of care notes, and updating client advance directives. I also help coordinate client discharges for our rehabilitation residents. I assist our long term social worker with quarterly and yearly assessments which include updating care plans, noting residents accounts with current information, chart checks and updating advance directives. I help facilitate care plan meetings with our interdisciplinary team for our long-term and short-term residents. I complete CAA worksheets and assist with resident grievances as well. Social Services InternNWFLA Council on Aging - Pensacola, FL - January 2015 to April 2015 I assisted case management counselors with caseloads, interviewed and assessed new and current clients, constructed care plans, completed home visits with new and current clients. I helped facilitate various support groups, assisted the Activities Director with senior activities at senior meal sites. I also helped her deliver meals to clients from time to time. I also assisted the staff at the Retreat (Adult Day Care Center). I helped coordinate the 2015 Purim event during my internship there. I also coordinated a survey of services event during my time at COA. I had the opportunity to research different programs to help our clients obtain better nutritional scores as a whole. During my time there, I obtained my 701-B certification and Case Management training certification through the Department of Elder Affairs and Area Agency on Aging. Social Work InternManna Food Pantries - Pensacola, FL - December 2013- April 2014 My main duties there was client intake, interviewing and assessment, and assisting clients with current agency information/criteria. I also managed front office, and constructed food boxes in the pantry from time to time. During my internship there, I was given the opportunity to help implement a new program that assisted senior clients in Westminster Village Retirement Facility. The goal was to provide qualifying seniors with nutritious meals monthly. The program was to help supplement seniors whose monthly income did not fully cover their dietary needs.OTHER WORK EXPERIENCEMerchandise & Assist AssociateSears &Roebuck - Pensacola, FL - June 2012 to July 2016 Assisted members with shopping needs, cashiering, ad set ups and takedowns, put out new merchandise, completed price changes, changed store visuals and signage, and handled zoning changes using typical. Consumer Sales Rep (inbound)AT&T - Pensacola, FL - June 2008 to March 2010Handled customer telephone, cable, and cell accounts, sold new products and bundles, adjusted bill overages, handled escalation requests, started and stopped service, worked with over 15 computer programs daily to assist customers with various needs. Sales Representative (inbound/outbound)Cavalier Telephone - Pensacola, FL - August 2007 to June 2008 Introduced company and educate prospects on products, Acquired new customers through persuasive conversation. Validated service addresses, Verified customer information, Set up service orders, Manipulated through several different screens with proficiency. Sales Associate/Boss Associate /Merchandise Handler Beall's Department Store - Pensacola, FL - August 2004 to 2007 Set up presentations and visuals, sales adsPut out new stock, did markups and markdownsEfficient in all departmentsRetrieved and answered internet ordersHandled phones, customer credit accounts, and SKU problems/inquiries Processed new stockCustomer Service Representative/ Quality Assurance Advisor West Corporation - October 2002 to August 2003Processed orders, answered customer inquiries, and gave product informationMonitored agents, gave appraisals/ feedbackTrained individual agentsSupervised representatives on production floorTelemarketer/ Customer Service Representative Pensacola News Journal - September 1997 to March 2002Handled newspaper subscriptions, Answered customer questions and concerns, Helped in retention and verification departments as needed.Other Places of Work: Lots of Love Daycare, Escambia County Building Permits, University of West Florida ROTC department, Tom Thumb, Environmental Solutions, Taco Bell SKILLSInterviewing, Intake Assessments, MDS Assessments, Work skills in managing individuals and groups, Research skills (academically, personal, and professional), Comfortable with home visits, Constructing Care Plans, Psychosocial Summaries and Assessments, and Data Entry (over 5 years). I also have over 15 years of Customer Service and Sales. Im proficient in Microsoft Office (Excel, Word, and PowerPoint), internet and intranets, Outlook. I have excellent customer/client service and telephone etiquette. I have completed and facilitated countless presentations for academia and professionally. I have motivated and counseled many adults and children both formally and informally. I have quality assurance and management skills as well.CERTIFICATIONS/LICENSESCase Management and Care Plan Training by NWFL Area Agency on Aging I also have 701-B Assessment Training, that I completed with the State of Florida (Department of Elder Affairs)ADDITIONAL INFORMATIONCommunication (Verbal)Presented various researched presentations to groups ranging from 12 to 40 addressing many topics including human development, social work in practice, child welfare, domestic violence in same sex couples, and biblical subjects. Contacted clients/consumers regularly by telephone or in person to assess and interview clients for services or products.Communication (Written)Drafted care plans for elderly clients in a professional setting for medical supplies, healthy meals, nutritional counseling and in-home careDocumented clients and consumer accountsCreated PowerPoint presentations regularlyLeadership and TeamworkCoached and advised 30-50 co-workers about performance goals and training Researched and gathered data for over 10 projects in both academic and professional settings. Provided research to improve nutritional scores for senior clients. Human RelationsWorked with diverse populations, age groups, and gender identities in a professional setting Served as a caregiver to my mother daily at home until her passing in April of 2017.

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