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Operational ManagerDetroit, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEFriendly prepared Foods, Team member skills in food safety and observant of all sanitation guidelines and regulations. Dedicated employee helping promote sales through positive customer engagement and giving out food samples. Pursuing a position in a established organization where attentiveness and enthusiasm are highly sought.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceOperations ManagerFedEx Ground-Detroit, MIJanuary 2020 to January 2024 Yard Switcher-1 year experience Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory yard Performs trailer switches defined as hooking and moving a parked trailer from the yard to a load/unload door or hooking and moving a trailer from a door to Assistant ManagerTim Hortons-Detroit, MINovember 2012 to November 2020 Oversaw daily opening and closing procedures and helped to optimize daily operations Improved customer satisfaction and sales by working with the store manager and colleagues Assisted in store opening by setting up office and cash registers Hired, trained, evaluated and task associates and management staff developing ionization system for financial reports, schedules, inventory control and merchandising Deli ClerkParkway Foods-Detroit, MIJune 2013 to November 2014 Maintain work areas clean, neat, sanitized manner according to requirements observed key food safety procedures by making sure that cold and frozen items are stored properly and at the appropriate temperatures Answered telephone inquiries about available menu items, products and services Educate quest on daily specials and menu offerings SupervisorAlabama Style ChickenAugust 2012 to April 2013 responsible for preparing food, assisting customers, answering the telephone, keeping areas neat and clean and making sure all condiments are stockedCashier workSneaker Station2010 to 2011Responsible for inventory, packing and shipping, assisting customers, as well as keeping everything neatlystocked.Receptionist Calling parents about free tutoring, taking messages, answering the telephones, greeting clients, scheduleappointments and keeping files up to date.Customer Service Representative2009 to 2009to 2009responsible for assisting management with stocking store merchandise as well as assisting customers with store request.Bally's Total Fitness2008 to 2008Custodial work that consist of cleaning locker rooms, wipe machines down, mop floors and dump trash. EducationHigh school or equivalentEastern Michigan University - Ypsilanti, MI2008 to 2010Skills Customer Relations (5 years) Inventory Control (5 years) cleaning and sanitizing (4 years) Cash Handling (10+ years) safe food handling (4 years) Problem Resolution (8 years) multitasking and prioritization (8 years) Inventory Management training Sales Scheduling Inventory Management Customer Service Skills Merchandising Food Safety Store Management Experience Driving Load & unload Training & development GPS Customer service Cash handling Assembly Cash register Restaurant experience Hospitality Tractor-trailer Truck driving Communication skills Front desk Guest servicesAssessmentsAttention to detail ProficientJuly 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCleaner fit ProficientJuly 2022Measures the traits that are important for successful cleaners Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |