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5 Campbell Street PHONE NUMBER AVAILABLEGlen Cove, NY 11542 Email: EMAIL AVAILABLE PROFILEHighly skilled and accomplished Director of Financial Operations and former Account Receivable Director and Collection/Operations Manager.Strong proficiency in reducing aged accounts receivable, positive cash flow, cash collections, legal remedies, and account reconciliations, managing as many as 80-110 employees. COMPETENCIESStrategic Planning Customer Relationship ManagementChange Management Team Coaching & DevelopmentGoal Setting/KPIs Cross-Functional CommunicationsRisk Analysis/Mitigation Data Collection & AnalysisProcess Improvements Continuous Quality Improvements WORK EXPERIENCECENTENNIAL ELEVATOR INDUSTRIES, INC., Maintenance & Repairs, Queens, NY 8/19  Present DIRECTOR OF FINANCIAL OPERATIONSCoach, mentor and develop a high performance team covering three divisions.Direct key operational functions including detailed aging reports, collections, payment tracking and timeliness, cash flow, dispute resolutions, investigations, and resolutions.Establish and communicate goals and Key Performance Indicators (KPIs) including real-time data collection and analysis.Use analytics to take a proactive versus reactive response to risks and opportunities.Maintain positive client relationships and loyalty while facilitating collections.Align all activities with the strategic objectives of the company.Reduced aged account receivable from an average of 180 days to 30 days. TM BIER & ASSOCIATES, Glen Cove, NY 10/12  5/19ACCOUNTS RECEIVABLE DIRECTOROversaw $220 million in outstanding billables and collections per annum for the construction and service divisions (i.e. Quinn & Finner Service Groups).Focused on high dollar aged accounts receivables.Used real-time tracking and continuous follow-up to minimize overdue accounts and to improve cash flow.Build collaborate working partnerships with clients to resolve conflicts and to expedite payments.Served as a catalyst for positive change and performance improvement.Reduced average aged accounts receivable from 170 days to 32 days. PLAZA ASSOCIATES, INC., New York, NY 7/07  3/11The seventh largest debit recovery business.COLLECTIONS & OPERATIONS MANAGERDirected a collection team of 80-110 employees.Used KPIs and review of daily, weekly and monthly outstanding billables. Candidate's Name  Page 2Resum (Continued)WORK EXPERIENCE (Continued)