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Click here or scroll down to respond to this candidateWest Palm Beach, FloridaStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEBold ProfileSUMMARYQuality-focused Property Managerwith genuine care for propertyconditions. Skilled at providing bothresident satisfaction and fulfillingproperty owner needs. Provider ofsmooth operations and rapidconflict and crisis resolutions.SKILLS Vendor Management Contract Negotiation Excellent Customer ServiceFully Bilingual, English andSpanish CAM LicenseLourdes MartinEXPERIENCESeptember 2012 - CurrentProperty Manager Equity Lifestyle Properties, Inc. West Palm Beach, FloridaOctober 2011 - September 2012Administrative Leasing Specialist Equity Lifestyle Properties, Inc. West Palm Beach, Florida Delivered exceptional customer service.Manage the resources and assets of the property, including buildings and amenities. Oversaw personnel operations.Managed and supervised staff work schedules, and verified hours for payroll processing. Maximize the profitability of the property. Managed property cleanliness and attractiveness. Partner with the marketing team to attract prospects. Analyze, prepare and manage the operational budget of the property to improve profitability.Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.Processed evictions when necessary in accordance with state laws and procedures.Perform regular inspections on buildings, common areas and vacant units, identifying necessary repairs.Used communication, negotiation and problem-solving skills to settle neighborhood disputes.Setup new vendors and prepare contract agreements for projects and monthly services. Ensured preparation of PO's for all purchases and vendor payments. Ensured timely payment of invoices.Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.Boosting tenant retention by addressing issues to achieve speedy resolution. Saving money by operating community within budget. Compile and convey operational and financial data to regional manager. Answer calls and respond to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.Held the role of Administrative Leasing Specialist before advancing to Property Manager at the same company.Advertised vacant units through multiple marketing channels, including print media, online listings, and social media posts.Conducted market research to determine competitive rental rates for available units.Successfully executed leasing and sales transactions for residential properties. Attended marketing events.May 2011 - September 2011Administrative Leasing Specialist Hometown America West Palm Beach, FloridaI have other work experiences, I have entered only the experience on Property Management. Other experience will be provided upon request. Conducted community tours for potential buyers and renters. Managed the sale until the closing. Tracked customers and followed up on leads. Performed preliminary screening calls to potential buyers. Entered customers applications for screening and ensured all the requisites were met in a timely manner. Provided excellent customer service.Assisted the property manager by entering rent payments, collecting pass due rent, preparing violations, mailing collection notices and assisted with the eviction processes. Leased and sold available homes. Attended marketing events. Provided community tours to prospective buyers and renters. Managed the sale until the closing. Tracked customers and followed up on leads. Performed preliminary screening calls to potential buyers. Entered customers applications for screening and ensured all the requisites were met in a timely manner. Provided excellent customer service.Assisted the property manager by entering rent payments, collecting pass due rent, preparing violations, mailing collection notices and assisted with the eviction processes.EDUCATION AND TRAININGJune 2000Certificate in Project ManagementCadence Management Corp., Chicago, ILWest Palm Beach, Florida33409PHONE NUMBER AVAILABLEEMAIL AVAILABLEBold ProfileSUMMARYQuality-focused Property Managerwith genuine care for propertyconditions. Skilled at providing bothresident satisfaction and fulfillingproperty owner needs. Provider ofsmooth operations and rapidconflict and crisis resolutions.SKILLS Vendor Management Contract Negotiation Excellent Customer ServiceFully Bilingual, English andSpanish CAM LicenseLourdes MartinEXPERIENCESeptember 2012 - CurrentProperty Manager Equity Lifestyle Properties, Inc. West Palm Beach, FloridaOctober 2011 - September 2012Administrative Leasing Specialist Equity Lifestyle Properties, Inc. West Palm Beach, Florida Delivered exceptional customer service.Manage the resources and assets of the property, including buildings and amenities. Oversaw personnel operations.Managed and supervised staff work schedules, and verified hours for payroll processing. Maximize the profitability of the property. Managed property cleanliness and attractiveness. Partner with the marketing team to attract prospects. Analyze, prepare and manage the operational budget of the property to improve profitability.Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.Processed evictions when necessary in accordance with state laws and procedures.Perform regular inspections on buildings, common areas and vacant units, identifying necessary repairs.Used communication, negotiation and problem-solving skills to settle neighborhood disputes.Setup new vendors and prepare contract agreements for projects and monthly services. Ensured preparation of PO's for all purchases and vendor payments. Ensured timely payment of invoices.Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.Boosting tenant retention by addressing issues to achieve speedy resolution. Saving money by operating community within budget. Compile and convey operational and financial data to regional manager. Answer calls and respond to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.Held the role of Administrative Leasing Specialist before advancing to Property Manager at the same company.Advertised vacant units through multiple marketing channels, including print media, online listings, and social media posts.Conducted market research to determine competitive rental rates for available units.Successfully executed leasing and sales transactions for residential properties. Attended marketing events.May 2011 - September 2011Administrative Leasing Specialist Hometown America West Palm Beach, FloridaI have other work experiences, I have entered only the experience on Property Management. Other experience will be provided upon request. Conducted community tours for potential buyers and renters. Managed the sale until the closing. Tracked customers and followed up on leads. Performed preliminary screening calls to potential buyers. Entered customers applications for screening and ensured all the requisites were met in a timely manner. Provided excellent customer service.Assisted the property manager by entering rent payments, collecting pass due rent, preparing violations, mailing collection notices and assisted with the eviction processes. Leased and sold available homes. Attended marketing events. Provided community tours to prospective buyers and renters. Managed the sale until the closing. Tracked customers and followed up on leads. Performed preliminary screening calls to potential buyers. Entered customers applications for screening and ensured all the requisites were met in a timely manner. Provided excellent customer service.Assisted the property manager by entering rent payments, collecting pass due rent, preparing violations, mailing collection notices and assisted with the eviction processes.EDUCATION AND TRAININGJune 2000Certificate in Project ManagementCadence Management Corp., Chicago, IL |
