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| | Click here or scroll down to respond to this candidateContinuesTracy BoylandDallas, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInHR Business PartnerStrategic HR Planning Employee Retention Performance Optimization Forward-thinking HR Business Partner leveraging 10+ years driving HR initiatives and strategic plans to align organizational talent with business needs. Deliver HR strategies and action plans that align and drive achievement of business objectives including change management, communications and training, risk identification and mitigation, transition plans, and performance measures.Collaborative leader, plays a critical role guiding, challenging, and coaching business unit leaders to ensure they have the talent capabilities needed to drive and support their business objectives. Talent ManagementHiring Process ImprovementsEmployee Relations & EngagementChange ManagementTraining and DevelopmentEmployee RetentionPolicy ImplementationSupervisory LeadershipPerformance ManagementPROFESSIONAL EXPERIENCEA & B Distributors JUNE 2023 PresentRegional Human Resource ManagerResponsible for partnering with regional leadership teams and providing Human Resource leadership and execution in talent acquisition, positive employee relations, labor relations, training, talent management, HR Compliance and special projects.Assists associate onboarding process, ensuring effective execution by managers; work closely with hiring managers and Talent Management with a focus on successfully integrating and retaining associates.Assists with annual salary review process with respective client groups. Coordinate recommendations and activities with the HR Director to ensure organizational consistency and provide feedback on employee satisfaction and market issues.Actively leads and engages employees in evaluation of the employee relations climate and implement solutions to issues that arise. Counsel employees and managers on career planning, conflict resolution and work-related challenges. Conduct 45- and 80-day new hire reviews. Conduct stay and exit interviews to evaluate work climates and morale.Advised senior management on HR practices and employment law while providing guidance and recommendations around employee corrective action, performance management, fair employment practices, and HR/ER related compliance issues.Conduct investigations as needed in an objective and professional manner to determine corrective action.Administers all other HR policies and programs. Recommend and implement revisions to policies, programs and practices as needed. Ensure compliance with all state and federal statutes, laws and regulations including but not limited to all applicable wage and hour laws, and regulations related to FMLA, OSHA, EEO and ADA.Tracy Boyland2 of 3Republic National Distribution Company APRIL 2022- April 2023 HUMAN RESOURCE MANAGER, OperationsSupport management by aligning business objectives and talent priorities with HR strategies, processes, and policies organization wide. Advise on employee relation issues, workforce planning, succession planning, and compliance.Drive continuous improvement and enhance employee engagement. Counsel and advise Company management on employment matters related to the administration of union contracts (collective bargaining agreements) such as employee discipline or grievance procedures; workplace safety; and morale.Manage and direct scheduling of employee training, workload, and optimization to implement strategies to improve employee relations and maintain a positive work environment.Improve hiring capabilities and acquisition of top-notch talent by managing the hiring and retention process.Increase employee performance and retention by identifying exceptional talent, fine-tuning organizational hiring practices and standards, and supporting management in establishing performance and attendance goals.Protected against high-turnover rates by fostering a positive company culture and developing employee recognition programs, organizational training, and career development and growth roadmap.Oversee employee relations, counseling, coaching and provides legal updates to all levels of management. Uplift Education (Contract) OCTOBER 2021 FEBRUARY 2022 Talent Management SpecialistProcessed all On-Boarding for approximately 2,500 employees, for the school system. Responsible for day-to-day Human Resource responsibilities as needed.Served as a frontline liaison and first point of contact with all Associates on matters related to human capital practices and/or employment issues.Responsible for the execution of the New Hire Orientation Program and related processes.Served as a Team Member the company business units, coached supervisors and management on employment matters related to recruitment, selection, & onboarding.Served as a frontline liaison and first point of contact with all Associates on matters related to human capital practices and employment issues.Conducted hiring, on-boarding, exit interviews and provided feedback to leadership that drive work environment. Capitol One (Contract) JUNE 2021 NOVEMBER 2021Interview Logistic Coordinator (Contract position) Led HR activities and training in the Midwest region totaling 14 service centers and approximately 980 union and non- union employees.Provided recruiting support services in accordance with Capital One's recruiting support process, standards, and systems.Supported ad Hoc and Power Day scheduling and management for the operation.Partnered with recruiters to ensure flawless execution of the interviewing process while delivering operational metrics and objectives.Managed confidential files and other privileged information in a professional manner.Prepared various materials, reports, and files for the administrative and reporting needs of the business.Built and maintained relationships with internal clients and hired managers at all levels.Leveraged appropriate communication channels that influence and achieve intended outcomes.Exhibited a high level of personal ownership, confidentiality, and flexibility. Tracy Boyland3 of 3Dean Foods JUNE 2019 JUNE 2020Labor Relations CoordinatorLabor relations specialist with a passion for creating a fair, positive working environment and facilitating communication between employees and managers and the unions.Managed and updated online policy portals and interpreted policies. Reduced new hire shrinkage by 16% within 30-day period.Solid understanding of all core aspects of HR management (employee relations, performance management, leadership development, labor law & compliance, compensation, benefits, etc.).Advised senior management on HR practices and employment law while providing guidance and recommendations aroundemployee corrective action, performance management, fair employment practices, and HR/ER related compliance issues.Developed and presented informational briefings for management to improve understanding of labor relations and promote improved contract and management solutions.Facilitated training on interviewing, terminations, performance reviews, and union awareness.Interpreted policies and counseled clients on the application of policies and laws. Keurig Dr. Pepper formally Dr. Pepper/Snapple Group JUNE 2017 JUNE 2019 Human Resource SpecialistProvide customer service to all levels of employees regarding human resources programs and policies. In addition, identify and implement process improvement to drive compliance and accuracy and enhance the employee experience.Served as FMLA/STD expert, tracking all FMLA/STD representatives to ensure appropriate benefit code utilization, as well as acting as liaison for all FMLA/STD claims.Processed QMCSO per government guidelines.Input employee personal data and payroll information into SAP HRSS, Kronos and ADP payroll system.Processed background checks and I-9 forms entered employee data into HRIS system (ADP).Expert in federal and state employment laws.Dr. Pepper/Snapple Group JULY 2015 JUNE 2017Customer Service RepresentativeEDUCATION & CERTIFICATIONSAssociate in Business Admiration Harold Washington College DDI CertifiedProfessional in Human Resources (PHR) (in progress) Tracy Boyland4 of 3TECHNICAL SKILLSWorkday, Oracle, PeopleSoft, ADP, Kronos, Ulti-pro (UKG), CDT, SAP, Crystal Reports, Workforce Management, Microsoft Office Suite (Excel (v-lookup/pivot tables), Word, Access, Outlook, PowerPoint), iCims, ECRM, EDI, CRM, I-9(e-Verify), MAS90, Salesforce & ACT, HRSS, CRS, Data Analytics |