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Click here or scroll down to respond to this candidateCandidate's Name
Pirtleville, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo work in an environment and company which allows me to succeed and grow professionally, where I can utilize my skills and knowledge appropriately to enhance my professional skills, capabilities and knowledge in a company which recognizes the value of hard work and trusts me with responsibilities and challenges. I am an asset and I am seeking a position which allows me to continue learning and perfecting my skills as I provide high quality work and encourages me to succeed within the company. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceRetention Customer Service AgentAdvanced Call Center Technologies, LLCSeptember 2019 to November 2020Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Check to ensure that appropriate changes were made to resolve customer's problems Keep records of customer interactions or transactions, recording detail of inquiries, complaints, or comments, as well as actions takenRefer unresolved customer grievances to designated departments for further investigation Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting billsSolicit sales of new or additional service or products Review insurance policy terms to determine whether a particular loss is covered by insurance Getting InformationTelemarketer Customer Service AgentLHRJanuary 2020 to January 2020Contact businesses or private individual by telephone to solicit sales for goods or services, or to request donations for charitable causesObtain customer information such as name, address, and payment method, and enter orders into computersRecord names, addresses, purchases, and reactions of prospects contacted Answer telephone calls from potenti customers who have been solicited through advertisements Telephone or write letters to respond to correspondence from customers or to follow up initial sales contactsConduct client or market surveys to obtain information about potential customers Interacting With ComputersCashier Customer ServiceMc Donald's Fast Food WorkerMarch 2018 to December 2018Serve customers in eating places that specialize in fast service and inexpensive carry-out food Accept payment from customers, and make changes as necessary Clean and organize eating, service, and kitchen areas Communicate with customers regarding orders, comments, and complaints Cook or reheat food items such as french friesDistribute food to serversWash dishes, glassware, and silverware after meals Performing for or Working Directly with the Public Getting InformationCna/caregiverArizona's Best Home CareMarch 2013 to February 2016Administer bedside or personal care such as ambulation or personal hygiene assistance Prepare and maintain records if client progress and services performed, reporting changes in client condition to manager or supervisorPerform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapistsParticipate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing servicesCare for individuals or families during periods of incapacitation, family, disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious mealsTransport client's to locations outside the home, such as to physicians' offices or on outings, using a motor vehiclePerform housekeeping duties, such as cooking cleaning, washing clothes or dishes, or running errands Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant careProvide clients with communication assistance, typing their correspondence or obtaining information for themTrain family members to provide bedside careAssisting and Caring for OthersDocumenting/Recording InformationCommunicating with Supervisors, Peers, or Subordinates Getting InformationPerforming General Physical ActivitiesIdentifying Objects, Actions and EventsHandling and Moving ObjectsMaking Decisions and Solving ProblemsOrganizing, Planning, and Prioritizing WorkTraining and Teaching OthersThinking CreativelyProcessing InformationExperience with: Automatic blood pressure machines, Bedpans, Blood pressure cuffs, Canes, Crutches, Glucometers, Hearing aid devicesHousekeepingSierra WindsNovember 2013 to March 2014Service, clean, or supply restrooms,Clean building floors by sweeping, mopping, scrubbing, or vacuuming Gather and empty trashFollow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixturesMix water and detergents or acids in containers to prepare cleaning solutions, according to specifications Clean labotoratory equipment, such as glassware or metal instruments, using solvents, brushes, rags, or power cleaning equipmentClean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees Notify managers concerning the need for major repairs or additions to building operating systems Requisition supplies or equipment needed for cleaning and maintenance duties Dust furniture, walls, machines, or equipmentMow or trim lawns or shrubbery, using mowers or hand or power trimmers, and clear debris from grounds Strip, seal, finish, and polish floorsClean and polish furniture and fixturesSteam clean or shampoo carpetsSet up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetingsMove heavy furniture, equipment, or supplies, either manually or by using hand trucks Clean and restore building interiors damage by fire, smoke, or water, using commercial cleaning equipmentPerforming General Physical ActivitiesHandling and Moving ObjectsInspecting Equipment, Structures, or MaterialGetting InformationCommunicating with Supervisors, Peers, or Subordinates Making Decisions and Solving ProblemsAssisting and Caring for OthersExperience with: Dry mops, Floor strippers, Floor waxers Cashier/Cook Customer ServiceBurger KingMarch 1994 to July 1998Clean and sanitize work areas, equipment, utensils, dishes, or silverware Store food in designated containers and storage areas to prevent spoilage Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures Take and record temperature of food and food storage areas, such as refrigerators and freezers Keep records of of the quantities of food usedWash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets Portion and wrap the food, or place it directly on plates for service to patrons Weigh it measure ingredientsMix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads Load dishes, glasses, and tableware into dishwashing machines Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areasRemove trash and clean kitchen garbage containersAssists cooks and kitchen staff with various tasks as needed, and provide cooks with needed items Carry food supplies, equipment, and utensils to and from storage and work areas Distribute food to waiters and waitresses to serve to customers Operate cash register, handle money, and give correct change Cut, slice of grind meat, poultry, and seafood to prepare for cooking Performing General Physical ActivitiesTraining and Teaching OthersCoaching and Developing OthersAssisting and Caring for OthersInteracting With ComputersHandling and Moving ObjectsEducationGEDPhoenix College2008Skills Computer literate: Word, Excel, Access, Internet, email, familiar with PowerPoint Willing to take on additionalresponsibilities and challenges Displays excellent time management with high attention to detail Workseffectively as a team member Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible Professional known for making managerial decisions, using discretion andprocessing highly confidential information Infant Care Order Entry Childcare Telemarketing Toddler Care Cleaning Experience Caregiving Hospital Experience Cold Calling Vital Signs Meal Preparation Laundry Memory care Alzheimer's careCertifications and LicensesCNACPR CertificationFood Handler CertificationCertified Home Health Aide |
