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Title Scrum Master It Business
Target Location US-PA-Bethlehem
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OBJECTIVEExperienced Agile Project Manager/Scrum Master with proven track record of planning, executing, project chartering, schedule development, data analysis and establishment of clear business goals and priorities while working with multiple project teams across diverse industries for over 10 years. Adept at leading cross-functional teams, implementing Agile methodologies, and driving technology transformations. Known for a results-driven approach, I specialize in fostering innovation, enhancing team performance, and delivering solutions that drive business growth and operational excellence.Digital Coach/ Scrum Master, Walmart CorporationOversaw project scope, timelines and budget resulting in the successful launch of delivery app which improved driver/ customer metrics within the first quarter by 60%.Successfully planned, executed, and delivered multiple simultaneous projects, ensuring adherence to timelines, milestones, and acceptance criteria.Collaborated with cross functional teams to establish well-structured project plans and coordinated efforts for seamless product delivery.Demonstrated strong leadership and communication skills to establish a common understanding of project goals among the development team.Effectively managed change request using the Agile methodology assisting to prioritize the current sprint, mitigate between stakeholders request and product owner requirements which allowed the team accomplished a done increment and achieve the sprint goal.Facilitated all scrum ceremonies such as sprint planning, daily scrum, sprint review, and sprint retrospective which improved the Agile transformation drive, companywide.Scheduled and facilitated project stand up meetings, providing insights on the impact of change requests on schedule, resources and the development team. This resulted in less interruptions during on-going sprint which increased the velocity of the team by 25%Business/ Operations Manager, Xena Travels LtdDirected the overhaul of the company's operational procedures, achieving a 25% cost reduction by identifying inefficiencies and implementing lean management techniques. -Established robust partnerships with key industry players, which led to a 30% increase in business opportunities and a stronger market presence within two years.Facilitated efforts to remove impediments that hinder assigned teams from reaching their goals by means of proactive communication to senior leadership and contractors.Developed and implemented a data quality control process, resulting in a 25% reduction in data errors and improved accuracy of business reports.Successfully managed and developed the systems, processes and projects that allowed a client organization to continue its rapid growth and successful scaling.Performed data analysis and created data models to support business requirements, resulting in a 15% increase in efficiency of data-driven decision making.Administrative Executive, Grace Ladies InternationalImplemented process improvement through Kaizen approach in the overall improvement of the ticket purchasing systems through customer journey mapping and personal driven solutioning method.Engaged Service Managers and Team leads in a cross-functional capacity to drive initiatives to improve the overall customer service request interface to allow for the allocation of resources for managing those requests.Excellently managed 15-team members which led to the seamless administrative functions of getting more done and delivering increments within the allotted time frame.Created frameworks and documented processes on the Intranet page for all process improvement initiatives created across all cross-functional departments within the organization.Effectively bridged the gap between business and technical teams. Facilitating the identification and definition of business and technical requirements for solution development. This reduced the allowed the team function seamlessly while removing all impediments as they arose during the software life cycle.EDUCATIONBachelors Transportation Planning and ManagementOlabisi Onabanjo UniversityAssociate Hospitality and TourismMontgomery County Community CollegeCourses include Computer Info system for Management, Hospitality Sales and Marketing, Etp, product and Concept tourism.SKILLSProject managementSQL and Database ManagementCRM ImplementationProblem solvingAgile MethodologyJira, Kanban, Asana toolServant LeadershipBusiness and Data AnalysisServant LeadershipAttention to DetailCERTIFICATIONCertified Scrum MasterSQL certificate, Visualization with TableauCertificate in Project Management FoundationBusiness Analytics & Operations Certificate

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