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(Email) EMAIL AVAILABLE (c)PHONE NUMBER AVAILABLEObjective: To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.EducationGeneral Equivalency DiplomaCassadaga Job Corps Center - Cassadaga, NY June 1999 to March 2001Work ExperienceHarvard Protective Services- New York, NYFire and Life Safety Director November 2023-Present Ensure functionality of all life safety systems and equipment Establish fire safety teams on all floors Carry out fire alarms and drills Provide guidance to clients, visitors, and guests Support building security personnel in verifying access of visitors, vendors, and employees Conduct surveillance activities Administer CPR/AED and basic first aid as necessary Excel Security Services, Inc. - New York, NYFire and Life Safety Director/Site Manager January 2017 September 2023 Ensure that all life safety systems and related equipment are fully functional. Training, scheduling, motivating and coaching employees as they provide attentive efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Collecting daily, weekly employee timesheets Inputting accurate employee hours for payroll Ensure that all floors have fire safety teams including Fire Wardens, Deputy Fire Wardens, and Building Evacuation Team members. Conduct fire alarm drills and maintain a written log of critiques to identify potential or actual weaknesses in response time or life safety systems and related equipment. Providing clear direction, information and assistance to client visitors, guests, vendors and employees in a professional, pleasant and courteous fashion on a regular basis and during emergency situations. Assist the building security staff in the visual inspection of all visitor, vendor and employee access badges/identification cards to verify that the authorized holder is the individual presenting the badge/id card to prevent unauthorized access to the property. Maintain surveillance and reporting of any suspicious persons and/or packages. Perform CPR/AED and basic first aid if required. Excel Security Services, Inc. - New York, NYFire and Life Safety Supervisor June 2008- December 2016 Knowledge of or ability to learn fire inspection operations, and procedures. Ability to carry out instructions furnished in written, oral, or diagrammatic form. Ability to maintain professional composure when dealing with unusual circumstances. Courteous telephone manner, and ability to write routine correspondence, including logs and reports. Good organization skills, and ability to provide high quality customer service. Good interpersonal skills, with the ability to interact effectively at various social levels, and across diverse cultures.UNIVERSAL SURVEYS - New York, NYData Entry/Security March 2008 to June 2008 Insert customer and account data by inputting text based and numerical information from source documents within time limits Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry Review data for deficiencies or errors, correct any incompatibilities if possible and check output Research and obtain further information for incomplete documents Apply data program techniques and procedures Generate reports, store completed work in designated locations and perform backup operations Scan documents and print files, when needed Keep information confidential Respond to queries for information and access relevant files Comply with data integrity and security policies Ensure proper use of office equipment and address any malfunctions Answered high volume calls Conducted medical surveys with medical doctors on staff Provided customer service and concierge to visitors at the facility BROOKLYN COMMUNITY CORRECTIONS - New York, NYResidential Advisor June 2006 to February 2008 Maintained an atmosphere conducive to agency philosophy and humane living conditions. Provided daily positive interaction with the resident population. This includes serving as a positive role model with appropriate personal conduct including manner and appearance. De-escalated crisis situations by maintaining current knowledge of residents Responsible Adult Performance Plan plans and needs, and assists residents in working toward completion of planned objectives. Responded to and documents crisis and emergency situations in the program, and calls for assistance when needed, Ensured that all resident movement within the facility is properly documented, monitors resident itineraries, and conducts visual head counts, facility shakedowns, to established policies and procedures. Maintained overall safety, sanitation and security of unit/facility and its premises. Recorded in a substantial and comprehensive fashion all pertinent activities in the log according to agency policy. Maintained necessary itinerary and sign-out forms for residents. Performed and/or Assists in resident activities on and off-site Monitored, identified and documented all individuals entering and leaving the premises. Met with the Unit Supervisor and/or Shift Supervisor for a mutual exchange of work related current events. Participates in meetings as required. Operates Central Control and answers facility telephone in absence of Secretary/Receptionist, and monitors resident business telephone calls (i.e, attorneys, clergy, prospective employers, outside agency, counselors, etc.).Skills CCTV/ Security Surveillance Security System Writing Skills Telecommunication Management CPR/AED/ First Aid Certified |