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Click here or scroll down to respond to this candidateCandidate's Name
Mortgage Specialist PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Motivated business professional with over twenty years in the mortgage industry with acumen, excellent communication skills and customer service experience. Proficient knowledge in mortgage servicing, Underwriting, Foreclosure and Bankruptcy. Devoted to delivering adaptable, innovative solutions for system and process improvements.ExperienceSHELLPOINT MORTGAGE, IRVING, TX FRONTLINE SPOCApril 2023 May 2024 Engage in efforts to prevent foreclosure through loan modifications, repayment plans, short sales, or Deed in Lieu. Analyze and underwrite the borrowers income through review of documents which include, but are not limited to, financial statements, tax returns, credit reports, and collateral appraisals to determine and recommend the most feasible and appropriate solution for the homeowner. Address any homeowner question or concern. Handle escalated files appropriately by providing an articulate and complete response.GENPACT, RICHARDSON DEPOSIT OPERATIONS SPECIALIST (OVERNIGHT) February 2022 - October 2022 Support inbound voice servicing for prospective and existing customer. Support new account and how to use virtual platform, Maturity date, Yield rate, transfer money from one account to another. Collaborate with colleagues across multiple departments in order to provide a high-quality service to customers.ALAN RITCHEY, IRVING FORKLIFT OPERATOR LEAD (OVERNIGHT) November 2019 - April 2022 Prepare outgoing mail while using a hand jack, an electric pallet jack or forklift. Work with the team to assemble, seal, and load packages into correct trucks. Use scanners to track parcel information, such as receipt or condition. Sort items according to the destination. Work efficiently to meet USPS and company expectations. BC FORWARD AGENCY, IRVING ESCROW ASSISTANTSeptember 2020 July 2021 Performs a wide range of administrative duties to gather information and assist in the escrow process. Completes real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds. Completes closing transaction documents by assembling documents; reviewing papers with Page 2parties; explaining provisions and procedures; answering questions; checking documents for completeness and accuracy; obtaining signatures and order wire transfers and provide wiring instruction.RENDON REALTY, MANSFIELD REAL ESTATE CONSULTANTNovember 2018 August 2020 Work with Title company, Mortgage Brokers and Inspectors to ensure the buyer is able to complete all variables needed to complete the purchase of home. Developed marketing strategies for real estate listings. Advised and informed prospective clients on current market activities/condition and the negotiation process of real estate transactions. Carried out open houses and property tours of the surrounding areas familiarizing clients with the areaUS BANK, IRVING FORECLOSURE ASSOCIATE IIIAugust 2018 - March 2019 Provides a broad variety of operational support for foreclosures. Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures. Processes foreclosure actions within allowable timeframes set out by investors. Meets the allowable fees and costs and processes them efficiently and within the policies and procedures set out by the applicable government agency to minimize losses for U.S. Bank CORELOGIC, IRVING FORECLOSURE ANALYSTAugust 2013 - January 2018 Review and analyze client and servicer documentation to determine validity of submitted claims by the servicer to the client and decisioning each claim appropriately, as determined by clients written requirements. Review, analyze, and research lien position and lien holders, utilizing Property Reports and Credit Bureau Reports, county records and voluntary lien reports, following client specifications. Examines residential loan documentation for accuracy, completeness and compliance while evaluating credit decisions for accuracy based upon established risk parameters and in accordance with policy, program, and product guidelines - Reviewed loans for FHA, BAU, E- HUD, NACA, Department of Justice, and SFO loans (Service for Others) Reviewed Appeals to verify if they were valid and determined the decision. EducationPARALEGAL STUDIES JANUARY 2018 TARRANT COUNTY COLLEGE, BEDFORD, TX DEANS LIST GPA 3.5Skills & Abilities Strong verbal, written and written communicableskills. Expert negotiator and Marketing Strategist Experience in most aspects of mortgage Analytical posed under pressurePage 3 |
