Candidate Information Name Available: Register for Free Title Customer Service Data Entry Target Location US-GA-Macon Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Data Entry Fayetteville, GA Data Entry Customer Service Warner Robins, GA Customer Service Data Entry Hampton, GA Customer Service Data Entry McDonough, GA Customer Service Data Entry, Hospitality, Security Greensboro, GA Customer Service Data Entry Macon, GA Customer Service Data Entry Stockbridge, GA

Candidate's Name
Prior Authorization RepresentativePHONE NUMBER AVAILABLE EMAIL AVAILABLE MaconEXPERIENCEPatient Business RepresentativeAdventHealth Sports Medicine and Rehab04/2023 08/2024 Lake Mary, FLReduced patient wait time by 15% by greeting visitors promptly. Handled 300 calls weekly by screening and routing efficiently. Increased registration accuracy by 20% by implementing a verification protocol.Ensured 95% eligibility accuracy by conducting benefits verifications. Maintained compliance for 500 patients by securing required forms. Scheduled 200 appointments weekly using EPIC software. Verified insurance coverage for 100% of patient visits. Process AnalystCNA Insurance08/2016 04/2023 Lake Mary, FLIncreased team productivity by 20% by coordinating consistent retraining meetings.Enhanced operational clarity by providing feedback on missed opportunities to EXL Leaders.Achieved 15% team development improvement by delegating growth opportunities within the team.Claims TechnicianCNA Insurance04/2003 08/2016 Lake Mary, FLReduced overdue invoices by 30% through efficient reconciliation. Improved case processing efficiency by 20% by distributing 1000 nationwide referrals to Fraud Case Managers.Enabled better fraud investigations by updating MIT Index for 5 departments.Managed 200 financial transactions including check investigations and BRITE entries.Enhanced project efficiency by independently completing 7 special projects.Improved claims process efficiency by collaborating with 20 adjusters and partners.EDUCATIONHigh School DiplomaNorth Charleston High School05/1992 05/1992 Charleston, SCSUMMARYEnthusiastic and results-driven professional withextensive experience in customer service andhealthcare support, eager to contribute to amission that prioritizes patient care and accurate processing. Proven track record in enhancingpatient experiences and streamlining workflows,complemented by strong communication andorganizational skills. Committed to ensuringcompliance and accuracy while fostering positiverelationships with team members and clients,ready to excel in a dynamic and collaborativeenvironment.SKILLSData Entry CommunicationScheduling Problem SolvingMicrosoft Office SuiteTeam Collaboration MultitaskingAttention to Detail Customer ServiceRoutingwww.enhancv.com Powered byE