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I am currently searching for a part-time remote. I can answer phone calls and connect them to the correct department. I work with confidence and am an effective collaborator. I am committed to continuously learning and acquiring new knowledge and skills to help the company grow and succeed.Work Experience:From 2002 to 2023, I have been employed at Advent Health Hospital. My job involves logging in to the Epic, for patient information coming to the Unit, Sun Port System to resolve issues, adjusting charges on patient records using MISYS, scheduling surgeries, and managing patient charges with ORMIS. I am responsible for answering calls from patients, doctors, and various departments ensuring patient safety, maintaining confidentiality of information, and providing excellent customer service. Moreover, I oversee stocking the unit's supplies.From March 1986 to December 2001, I was a co-owner of AA Engineering and Surveying. From March 1986 to December 2001, during this time, I gained experience in administrative duties such as answering multiple phone lines, providing customer service, filing, billing, invoicing, and order entry in Excel. I also have experience in document preparation using Microsoft software. In addition to these tasks, I managed cash flow, bookkeeping, payroll, and taxes. I also maintained office supplies for the staff and crew.Education:I am pursuing medical coding and completing online courses in the Medical Secretary and Assistant program at Penn Foster Online. In addition, I have also completed a beginner course in Help Desk Administration at Med Certs in 2023. Previously, I completed a course in Health Unit Secretary at Orlando Tech Center in 2002. |