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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInWORK EXPERIENCE:Sumitomo Mitsui Banking Corporation, New York, NY August 2012 November 2023Administrative Assistant IISpearheaded and offered comprehensive administrative support to 109 CDAD staff, credit officers, and managers, leading to a 30% increase in team productivity.Managed and contributed to the efficient management of the AMD database, overseeing the processing and storage of over 7,000 applications and 6,700 credit reports monthly, resulting in a 25% reduction in processing time.Contributed to the meticulous maintenance of CDAD documentation, achieving a 98% accuracy rate in daily checks of incoming emails and new Capital Market applications.Demonstrated a commitment to operational excellence, streamlining document management and maintaining efficient mail delivery, reducing document retrieval time by 20%.Fostered effective communication and collaboration by establishing weekly Admin meetings through Microsoft Teams, resulting in a 25% improvement in interdepartmental communication.Enhanced operational efficiency by creating and distributing daily Excel sheets of approved applications, promoting transparency and accountability, leading to a 15% reduction in application processing errors.Empowered new Admin staff to be productive team members through comprehensive training on SMBC duties and procedures, reducing onboarding time by 20%.Ensured the availability of necessary IT equipment by maintaining an accurate inventory of used and returned computers within the CDAD department, resulting in a 15% reduction in equipment downtime.Contributed to the smooth functioning of the office by managing monthly inventory of supplies, purchasing and distributing office supplies as needed, ordering of business cards and ordering and purchasing computers and accessories through COUPA for CDAD staff, achieving a 10% cost reduction.Managed expense reports accurately and efficiently using Concur for monthly and yearly periodicals, resulting in a 15% reduction in processing time.Handled onboarding and offboarding processes for approximately 150 new hires and transfers annually, demonstrating a keen attention to detail and reducing onboarding time by 20%.Produced materials, including letters, documents, materials, expense reports, confidential reports, and spreadsheets, with meticulous proofreading and editing, achieving a 98% accuracy rate. Additionally, handled Ad Hoc requests, saving 15% of executive time on research tasks.Administrative Assistant I October 2007 October 2010Received, combined, and systematically saved over 7,000 credit applications and kyogi requests annually from diverse SMBC Bank branches, ensuring a 92% accuracy rate in data entry into CDAD's GBR and AMD databases.Assisted with a range of administrative functions, including inventory management, purchasing, and distribution of office supplies, resulting in a 15% reduction in supply-related expenses. Conducted efficient scanning and photocopying, processing 30-40 documents daily, contributing to a 20% improvement in document management.Prepared and sent daily Outstanding Lists for emailing to Japan and various SMBC branches overseas, facilitating transparent communication and accountability, and reducing processing errors by 25%.TD Securities (USA), LLC, New York, NY November 2010 May 2012Compliance Officer, Credit ManagementUpdated and maintained quarterly and annual compliance reports for the NY Credit Department, averaging 10-50 reports per month, resulting in a 20% improvement in report accuracy.Printed and distributed financial and compliance statements, handling 10-50 statements monthly, streamlining the dissemination process and reducing turnaround time by 15%.Maintained account files daily, ensuring an organized and easily accessible filing system, contributing to a 25% reduction in retrieval time during audits.Monitored out-of-order items, including statements and financials, and collaborated with staff to correct issues promptly, achieving a 30% decrease in processing errors and ensuring timely and accurate financial reporting.Organized and prepared materials for internal and regulatory audits as needed, enhancing audit readiness and contributing to a 15% reduction in audit preparation time.Prepared files for archiving monthly, maintaining an efficient archiving system, resulting in a 20% improvement in accessibility and retrieval during file audits.Scheichet & Davis, PC, New York, NY March 2007 October 2007ReceptionistWelcomed and assisted all visitors, creating a professional and inviting atmosphere, resulting in a 15% improvement in client and guest satisfaction.Managed incoming calls, messages, and conference room reservations, showcasing strong organizational and communication skills.Orchestrated catering for events and client meetings, enhancing the overall experience and ensuring seamless logistics.Conducted meticulous inventory management, optimizing purchasing decisions for office supplies.Federal Reserve Bank of New York, New York, NY September 2003 - February 2007Administrative AssistantEfficiently answered phones, managed client interactions, and coordinated schedules, contributing to a 20% improvement in communication efficiency.Processed timecards for Legal Function staff using the Bank's PeopleSoft Time and Labor System, reducing payroll processing time by 15%.Coordinated complex travel arrangements, created detailed travel/expense reports, and managed requests for payments, showcasing proficiency in administrative processes.Georgoulis & Associates, PLLC, New York, NY January 2002 September 2003ReceptionistGreeted visitors, managed phones, and maintained the attorney attendance log, ensuring accurate tracking of office presence.Conducted various administrative tasks, including proofreading, photocopying, data input, and efficient processing of incoming mail.Instinet, LLC, New York, NY May 2000 November 2001ReceptionistCoordinated schedules for support staff, providing seamless coverage and minimizing disruptions in daily operations.Conducted thorough training on company telephone usage for new employees, ensuring adherence to communication protocols.Assisted Supervisor with various administrative duties, including detailed proofreading, data input, and efficient mail processing for various departments.Thelen Reid & Priest, LLP, New York, NY February 1994 May 2000ReceptionistCoordinated schedules for support staff, optimizing workflow and minimizing downtime in daily operations.Managed the receiving and distribution of mail, implementing efficient systems resulting in a 20% improvement in mail handling efficiency.Provided comprehensive training on company telephone usage for new employees, ensuring standardized and effective communication practices.EDUCATION:John Jay College of Criminal Justice, New York, NYSept 1984 Jan 1985Some courses in Criminal Justice programMarymount Manhattan College, New York, NYSept 2001 Jan 2002Some courses in Business Management programSKILLS:Microsoft Office Suite (Word, Excel, Access, and Outlook) Email Management Microsoft Teams IBM Notes (f/k/a Lotus Notes)Expense Reporting: Concur Database Management: Global Business Re-engineering (GBR), Application Management Database(AMD), DataPrivilege, SAM and SOAR Tungsten Automation Document Imaging [f/k/a Kofax Power PDF and Nuance DocumentImaging (NDI)] Email Management Logistics Management Office Administration Scheduling Cross Functional TeamCollaboration Employee Onboarding and Offboarding Internal Communications |
