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Title Customer Service Transportation Services
Target Location US-OH-Columbus
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Powell, Ohio Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYTo advance my career in a long-term professional role in which I can utilize my experience and knowledge in sales and service to maintain customer relationships and grow my customer base. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning Transdec field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.SKILLSResponsibilities in my current positioninclude maintaining a positiveexperience through customerrelationships, managing customercomplaints, inquiries, and feedback.Auto-restock sales management ofitems, oversight of each delivery ofproducts, managing pricing, organizinginventory orders, and maintainingshipping processes for multiplelocations. I have very strong workethics and I am confident in myabilities to communicate withcustomers. I am reliable, prioritized,and self-motivated. I enjoy beingchallenged with new tasks tocontinually expand my knowledge insales.Time ManagementValid Driver's License Clean Driving RecordCustomer Service Problem-SolvingPunctual and Reliable Safe Driving PracticesPatience and understanding Flexible SchedulePunctuality GPS and route planningLoading and unloading Traffic laws knowledgeSafety Protocols Defensive DrivingSafety Management Route PlanningRoute Management Relationship BuildingWORK HISTORY03/2024 to Current DriverTransdev  Columbus OHPretrain Inspection Transporting Passengers Safely To Their Destinations Post Trip Inspection Completing Paper ManifestsFollowed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule. Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided. Demonstrated strong knowledge of geography and local roads for optimal route selection.Provided exceptional customer service, addressing concerns and resolving issues promptly.Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.Minimized liability by consistently following road rules when driving. 11/2023 to 03/2024 Overnight StockBJ'S Wholesale  Columbus, OHInsured All Deliveries Were Put Away And Stocked In Proper Areas Restock And Replenish StockAided in-store preparations for large sales events such as Black Friday or holiday shopping seasons, ensuring optimal product availability and presentation. Demonstrated adaptability by quickly adjusting to changes in merchandise layouts or stocking priorities as directed by management.Upheld a high standard of professionalism and punctuality by consistently arriving on time for scheduled shifts and maintaining a positive attitude while working overnight hours.Provided support during daytime operations if needed due to staff shortages or high-volume periods, demonstrating flexibility in scheduling availability. Participated in regular training sessions to stay updated on company policies, procedures, safety regulations, and product knowledge. Removed all boxes and related trash from sales floor and processed through compactors.Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.Inspected floor displays, noted missing items, and immediately replenished merchandise.Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.07/2023 to 11/2023 Route Sales DriverHeartland Bakery  Columbus, OHManage customer relationships Manage multiple sales accounts to maximize profits for both our customer and our company Schedule and dispatch service routes strategically Operate a company vehicle in a safe an orderly fashion with a clean driving record Receive in, replenish, and maintain proper inventory and verify loads on delivery vehicles Follow Health and Safety codes Managed product returns, minimizing waste by identifying potential solutions or alternative uses for returned items.Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently. Streamlined route operations by identifying and implementing new technologies to enhance productivity and improve customer satisfaction. Developed new business opportunities within assigned territory through prospecting efforts and targeted marketing strategies. Maintained accurate records of inventory, sales, and delivery information for timely reporting to management.Enhanced customer satisfaction through prompt resolution of service issues and regular follow-up to ensure ongoing satisfaction.Achieved consistent on-time deliveries by efficiently planning and organizing routes based on customer needs.03/2023 to 07/2023 Grill CookAvi Food SystemsManaged grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards. Maintained clean, organized grill stations for hygienic, orderly food preparation. Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.Restocked and rotated food items according to expiry dates to minimize waste. Stored and handled goods correctly to maintain freshness and condition. Trained new staff members on grill station operations, resulting in improved overall performance of the team.Established and maintained productive staff relationships for positive working environments.10/2021 to 03/2023 Route Sales DriverNickles Bakery  Columbus, OHVerified trucking information, customer information, and billing rates Coordinated with a team on ways to make processes more efficient Manage multiple sales accounts and gained new accounts daily Strategically map out deliveries for maximum capacity and time management Operate a company vehicle safely Verify inventory on delivery vehicles and proper storageDrove team revenue totals by bringing in top sales numbers. Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently. Collaborated with team members to achieve shared goals, such as covering additional territory or assisting in training new employees. Successfully managed customer accounts, ensuring accurate billing and timely payments were received.Consistently met or exceeded sales targets by diligently tracking progress toward goals throughout each sales period.Maintained accurate records of inventory, sales, and delivery information for timely reporting to management.02/2019 to 03/2020 Route Sales DriverOrlando Baking Company  Columbus OHManage customer relationships Manage multiple sales accounts to maximize profits for both our customer and our company Schedule and dispatch service routes strategically Operate a company vehicle in a safe an orderly fashion with a clean driving record Receive in, replenish, and maintain proper inventory and verify loads on delivery vehicles Follow Health and Safety codes Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently. Managed product returns, minimizing waste by identifying potential solutions or alternative uses for returned items.Maintained records of sales and customer information to support accuracy. Developed strong customer base through efficient and reliable service. Handled customer concerns and issues by answering questions and escalating major problems to supervisor.Delivered orders to customers to drive full satisfaction. Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.10/2017 to 02/2019 Route Sales DriverNickles Bakery  Columbus OHVerified trucking information, customer information, and billing rates Coordinated with a team on ways to make processes more efficient Manage multiple sales accounts and gained new accounts daily Strategically map out deliveries for maximum capacity and time management Operate a company vehicle safely Verify inventory on delivery vehicles and proper storageDrove team revenue totals by bringing in top sales numbers. Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently. Managed product returns, minimizing waste by identifying potential solutions or alternative uses for returned items.Streamlined route operations by identifying and implementing new technologies to enhance productivity and improve customer satisfaction. Communicated regularly with dispatcher for delivery route details and changes. Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.Analyzed sales and customer data to identify buying trends and offer recommendations.Maintained positive relationships with customers using good communication and follow-through abilities.02/2017 to 10/2017 Commercial MoverCommercial Works Moving  Columbus OHPacked, unpacked, loaded, and unloaded commercial material Trained new employees on proper procedures and protocols Checked and inspected all moved material for quality assurance Provided safe and on-time experience for the customers Fast paced environment in which I handled daily items between 30-100 pounds dailyAssisted clients in space planning, helping them to visualize their new workspace layout before move-in day.Developed lasting relationships with repeat customers through exceptional customer service skills and attention to detail in every project. Reduced potential damages through careful handling and proper packing techniques for fragile items.Facilitated clear communication between clients, supervisors, and coworkers by conveying important information about project details and timelines. Managed time effectively, completing projects within established deadlines while maintaining high-quality service standards.Prepared furniture and equipment for safe transport by disassembling and properly wrapping each piece.EDUCATION01/2001 High School DiplomaBriggs High SchoolAFFILIATIONSAvailable Upon RequestLICENSEOhio Driver's License - Current

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