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Click here or scroll down to respond to this candidateCandidate's Name
Odenton, MD Street Address
Top Security Clearance/Full Scope Poly (Active)EMAIL AVAILABLE(C) PHONE NUMBER AVAILABLEObjective:A highly motivated team player and an inspiring leader with 22 years of experience in Program/Project/Operations Management.Skills:Operations Management Strategic Planning Developing and Building PartnershipsExcellent Communicator Tailor Contract Agreements Cyber Policy SMECustomer Relationship Management Purchasing and ProcurementProcess and Procedure Streamline SME Resource Management InnovatorTeam Building, Coach, and Mentor SME Excellent Presentation and SpeakerNational Security Agency Enterprise Infrastructure Chief/Program Analyst/Mgr - 2015-2018Managed overall staff functions for more than 1200 personnel across seven Directorates that affected the technological footprint for more $40,000.00 employees. Responsible for manpower, interviews, hiring, recruiting, aligning skills with requirements, awards, promotions, attrition, developmental, security and compliance training; performance reviews, disaster readiness, location logistics, and disciplinary actions for diverse military, civilian and contractor personnel.Responsible for detailed work plans, schedules, tracking, project estimates, resources and status reports of complex network projects.Provided policy development and recommendation to leadership and oversight agencies including Congress to support transformational vetting initiatives in accordance with Federal laws, DoD and national policies and regulations.Analyzed, developed and advised on policy and oversight for military, civilian and contractor personnel including volunteers. Recommended policy changes and guidance to support an effective programs.Assessed and implemented operational programs and procedures.Developed and implemented authoritative recommendations regarding the enactment or curtailment of policies and practices.Conflict Management - Assessed and resolved complaints from employees. Specialized in mitigation techniques to attain a win-win resolution. Administered disciplinary measures, such as warnings, reprimands, and removals as needed. Analyzed, assessed and mitigated conflicts concerning personnel and directorate initiatives with a 99.9% success rate.Increased productivity, improved quality services, and decreased attrition rates by analyzing workforce production rates via surveys and attrition statistics and stream-lined processes.Implemented, executed, and 100% successfully allocated a multi-million dollar budget to invest, sustain, and modernize network equipment, products, and services. Tracked, accurately maintained, and created timely schedules for complex work plans.Significantly improved agency web presence, designed and implemented user friendly URLs, ICONS and created easily accessible databases. Removed legacy initiatives, maximized resources and gained enormous communication efficiencies.Teamed with Leadership and created Employee Assessment (EPA) and, Stress and Workplace Balance Workshops. Initiatives clarified promotion processes, increased readiness and bridged a communication gap between leadership and personnel. Effort also boosted workforce morale and increased work-life balance.Collaborated with project sponsors to create and refine the service descriptions, lead transformation of service description to joint requirements, and collaborated on technical requirements.Assessed Workforce - assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.Performance Evaluation - Assess work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action for civilian, contractor and military personnelCareer Coaching Mentor, counsel, and guide junior personnel and employees on work and administrative matters.Employee Career Development - Identify developmental and training needs of employees by providing or arranging for development and training.Process Improvement Manager- Initiated ways to improve production, work processes, and implemented new training process to increase the quality of the work directed. Responsible for drafting SOPs and knowledge articles for subordinates.National Security Agency Chief of Global Networks 2013-2015Innovatively, implemented remote network technology strategies that ultimately reduced the need for physical travel to CONUS and OCOUNUS sites. Effort deferred 93% of external funding, decreased travel costs by more than $220K, and saved more than $500K in equipment costs. Overall labor costs were reduced by 30%, overtime, and after hour call-ins were reduced by 97%. Thus, implementing virtual troubleshooting technologies saved more $1.2M dollars.Procured and implemented new network tool suites tailored to improve systems and network connectivity services. Doing so, increased critical Intelligence collection capabilities in more than 30 countries.Transformed network deficiencies into a rock solid infrastructure by identifying vulnerabilities, replacing antiquated equipment, and improving change management processes. Doing so, increased productivity by 96%.Supervised the operations and maintenance activities for voice and data communications networks, managing multiple networks with over 2000+ devices worldwide.Responsible for the cost, schedule and performance of the program portfolio. Monitored and tracked the progress of financial activities toward program objectives. Recommended reprogramming actions to realign resources. Checked the accuracy and consistency of data to ensure that disbursements were efficiently made against proper fund source and program year requirements.Responsible for the direct leadership of 17 personnel in a 24/7 Communications Operations Center supporting the Agency network infrastructure and oversight of more than 75 technical subject matter experts (SME).Formulated a consolidated Project/Program Programming, Budgeting, and Execution (PPBE) for the WAN and CAN Services Program supporting 7 Divisions, 5 labor contracts, and 9 maintenance contracts across the Future Years Defense Program (FYDP)Responsible for the execution of the $50+M annually. Ensured program outlay execution and performance remained on schedule and within scope of contract requirements.Established program goals and objectives for WAN and CAN architecture, network implementation, operations, and sustainment Directives.Developed resource estimates and determined resource allocations for over 14 contracts within program portfolio during the scope of one contract year.Reviewed accounting data to clear unliquidated obligation balances; de-obligate funds and/or close contracts (e.g. Procurement and Non-Procurement Contracts) effectively and on-time.Assisted the Budget and Finance Department with internal and external audit preparations.Prepared and submitted agency contracts and review checklists to ensure accuracy and completeness of the contract review process.Analyzed, balances, reconciled program requirements with available resources across the program.Developed and maintained spend schedules, accurately tracked expenditures, and reconciled program obligations.Accessed multiple automated systems to process, track, and report investment requests, requisitions, obligations, and expenditures.Served as a Contracting Officer Representative (COR), for over 15 contracts, responsibilities include:oMonitoring and documenting contractor's performance in accordance with requirements, terms and conditions of the contract, and agreed schedule;oInspecting contract deliverables, reports, and services to determine acceptability per contract specifications;oReviewing invoices, validating that services have been rendered/received, and that invoices are correct in accordance with the terms and conditions of the contract;o Maintaining constant communications with Contractors and Contracting Officer; andoConducting cost and price analysis in order to support budget requirements/specifications.Prepared required procurement packages such as Statement of Work (SOW), Independent Government Cost Estimates (IGCE), Sole Source Justifications, Purchase Requests, and IT Acquisition Reviews.IT Modernization /Program Manager Office of the Under Secretary of Intelligence Analysis/Department of Homeland Security (DHS) DoD Detail - 2010-2013Coordinated with Intelligence Community (IC) experts and participated in the IC Information Technology Enterprise (IC ITE) initiative that expanded across 27 government agencies. The initiative created broader, more persistent collaboration across government and corporate agency boundaries to provide better collection, distribution, and storage of intelligence data. As an IC ITE participant, responsibilities included inter and intra agency/departments integration. Integrated data was analyzed at an unparalleled speed, catapulting the ICs ability to answer complex questions in a granular fashion to keep the nations infrastructural grid secure. Efforts increased broader communication across the government enterprise, mission awareness across the IC and, increased external stakeholder engagements.Served as the Senior Liaison and coordinated with leaders, engineers, and analysts to develop and implement state-of-the-art technology on the desktops of more than 200,000.00 employees. The technology was tailored to the specifications of the Department. Doing so, created the first internal threat deterrent to cyber secure the network for more than 22 government agencies.Analyzed data and briefed Agency Directorate level Leadership, Department Heads, and White House Cyber Leads with real-time intelligence collected. Information prevented and mitigated nefarious and criminal intrusion to the national infrastructure.Coordinated with Division and Branch Management Teams to develop strategic plans to meet optimization objectives, operations, and maintenance service level agreements.Managed day-to-day operations for the Global Support Services Division, consisting of 130+ personnel across 3 branches and 5 contracts.Provided technical, administrative, and operational leadership for large scale IT modernization projects that included keeping contract tasks, task orders, and projects on schedule, within budget, and within scope.Developed technical project plans, reports, task order and administrative reporting.Implemented policies governing the modernization of cryptographic devices for the National Cryptographical Solutions Management Office and provided collected data to other IC entities.Cyber Task Force Assistant to the Director of the National Security Agency/Executive Assistant to the Director of Cyber Task Force 2007-2010Researched and analyzed complex GOTS and COTS security applications and procured and tailored cyber security architecture to decrease vulnerabilities. Developed, tailored, and modernized 99% of legacy equipment. Doing so, decreased network vulnerabilities by 99% and increased utilization, speed, and overall functionality of daily operations by 99% for 100% of agency connectivity.Managed the divisions fiscal budget of 70+M, this included forecasting and tracking actual labor costs and procuring all equipment, ensuring maintenance contracts were funded, and performed labor burn analysis for more than 7 simultaneous contracts.Developed and implemented operational processes, responsible for improving change management productivity by 90% and incident management productivity by 80%.Prepared program/division status reports and other formal reports to be presented to Alpha 1 leadership.Managed project work plans and established project communication tools and techniques in order to prepare periodic status reports on optimization progress, completion forecasts, and issues that require management intervention as it pertains to optimizing and maintaining the network infrastructure.Ensured timely recruitment and training of program staff.Identified, evaluated and articulated risks and potential project implication and advised management of trends and developments that affected project strategies and scope.Interviewed candidates for positions within the organization/unit, and recommended appointment, promotion, or reassignment to such positions.EducationBowie State University Bachelors of Science Degree Summa Cum Laude 3.89 GPAAnne Arundel Community College Associates Degree Business/Constitutional LawCertificationsOffice of Personnel Management (OPM) Leadership CertificationsHuman Resources Management CertificationConflict Resolution CertificationContracting Officer (CO/COR) |
