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| | Click here or scroll down to respond to this candidateCandidate's Name
San Antonio, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate to: San Antonio, TXWork ExperienceSurvey InterviewerViaSource SolutionsMay 2023 to January 2024 Customer service Survey interviewCustomer Service RepresentativeOneTouch Direct - San Antonio, TXFebruary 2023 to May 2023 health care calling doctor offices handle payments Patient accountsSurvey RepresentativeViasource - San Antonio, TXSeptember 2022 to February 2023 survey health care call rep.Agent RepresentativeAtento - Call center - San Antonio, TXNovember 2021 to July 2022 greeting guest inbound and outbound calls creating/canceling orders updating guest information locating/ tracking information updating payment methods Order EntryCard Services RepresentativeConduent - San Antonio, TXMarch 2021 to August 2021 Provided assistance to clients Assisted customers in person Confirmed payments, refunds, etc. Resolved payment and order disputesAudio interview/customer serviceNielsen - San Antonio, TXFebruary 2019 to March 2020 Conducted customer service surveys Resolved customer issues Worked in the inbound call center Created call center scripts Managed customer accountsHome Health ProviderSAINT BENEDICTS HOME HEALTH, INC - San Antonio, TX August 2018 to December 2018 medical terminology prepare food represent patient in health visits reminder patient of medication cleaning medical equipmentSubstitute TeacherHarlandale Independent School DistrictJanuary 2018 to May 2018 teaching escort class to other classes front office work assistant monitor classEducationHigh school or equivalentSkills Account Management (5 years) Research Typing (3 years) Medical Terminology (1 year) Medical Office Experience Teaching Experience Customer Service (5 years) Organizational skills Communication skills |