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Candidate's Name
Hillsboro, OR PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryDedicated and experienced professional with over 7 years of diverse experience in customer service, technical support, and human resources. Adept at working both independently and collaboratively in fast-paced environments. Seeking a customer service role to leverage my skills in enhancing customer satisfaction and operational efficiency.ExperienceCustomer Service/Cashier  Home Depot July 2020 - PresentManage front-end cashier operations, and ensure exceptional customer service.Implement and enforce company procedures, including cash handling and customer interactions.Collaborate with cross-functional teams to address staffing needs and support HR initiatives.Contribute to training and development programs to enhance team performance and customer satisfaction.Technician/Customer Service (part time)  Intel July 2023  Dec 2023Conducted comprehensive testing and analysis of semiconductor devices using advanced equipment and protocols, ensuring adherence to industry standards and product specifications.Executed troubleshooting procedures to identify and resolve technical issues in a fast-paced manufacturing environment, minimizing downtime and enhancing production efficiency.Maintained accurate documentation and records of test results, equipment maintenance activities, and process changes, ensuring compliance with regulatory requirements and quality standards.Independent Consultant - India Sep 2016  Jul 2020Advised clients on hair, nails, and other cosmetic needs, providing personalized recommendations to enhance their appearance and confidence.Conducted consultations and developed customized beauty routines, ensuring high client satisfaction and repeat business.HR Customer Service Intern  Nestle, India May 2016  Aug 2016Assisted with recruiting, candidate screenings, and maintaining applicant tracking systems.Developed and implemented HR policies and procedures, including employee onboarding and training coordination.Maintained accurate records of IT inventory, employee data, and project milestones.EducationBachelors of Science, Computer Application, May 2015Punjab University Chandigarh, IndiaMBA, Information Technology & Human Resources, June 2017Punjab Technical University, India