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Click here or scroll down to respond to this candidateHelloCandidate's Name
GaPHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsGreat customer serviceHandling and counting moneyCleaningWorking groups and teamHolding and keeping good responsibilities skills.Great communication skillsTeam workSmall experience from a call centerExperienceGa Public safetyAdministration assistantNov 2022 - FEB 2023Handle medium to high call volumeTake calls and assist with different companies to pay any unpaid citation.Deposit checks into the system at a daily basisHandle and Begin the start process of any incoming Appeal/Hearing requestFile and store all important documentsComplete clerical task including filing faxing,scheduling, and placing ordersHappy faces TEMP STAFFING REMOTE -HR AdvisorMarch 2023 -Sep 2023 Take calls and send them to the correct department. Call volume of a 90+ calls daily Make sure customers was satisfied with the service they were gettingCall center /Data Entry & Retention Specialist Take calls and send them to the correct department. Call volume of a 90+ calls daily Make sure customers was satisfied with the service they were gettingScan and Document voters registration cardsFiling and indexingInput and update Voters personal information into systemSeptember 223 -January-2024Randstad Staffing Remote - customer service rep for Wipro Retiree Established and oversaw performance targets for call center associates. Handled all customer relations issues for retirement Health BenefitsHandle member Insurance BenefitsVerifying coverage and any plan details or any questions member have for their planProcess insurance claims, Prior Authorization, Appeals and eligibility requirementsAssist with open enrollment |
