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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummary:Accomplished QA professional experienced in testing cloud-based software projects across all stages of the SDLC looking for their next adventure. Proven track record reducing production defects and improving issue revolution times. Reputed for mentoring teams, succinct and constructive communication, and driving efficiency. Deeply committed to championing the user experience, and product perception while continuously striving to improve and learn new skills and technologies. Sr Quality Assurance Analyst - remoteRippleMatch - Recruitment PlatformJan 2022 - Aug 2024 (2 years 8 months)Leadership/Communication Led QA efforts for two pods (Integrations & Platform/Ops): Ensured seamless deployment in consistent 2-week release cycles Mentored QA team members and engineers: Provided guidance on best practices, fostering growth and improving team performance Educated customer-facing teams: Trained teams to investigate and reproduce bugs, resulting in faster issue resolution Drove Shift Left quality initiatives: Integrated quality assurance early in product ideation and requirements - evangelized QAs participation in early stages of product planning resulting in early design flaws and issue detection creating a faster feedback loop for all stakeholders Key contributor to the Algorithmic Risk Committee: Played a pivotal role in ensuring compliance with New York City Public Law 144, resulting in successful audits of algorithms and autonomous systems LLM/AI Led cross-functional integration of OpenAI features: Improved user experience and reduced front-end/back-end friction.workflows, these efforts improved user experiences and reduced both production & development environments, as well as business side transactions Evaluated LLM moderation guardrails: Ensured safety and relevance, enabling the successful deployment of the AI Search Bot feature Created and led internal beta testing: Gathered and executed on valuable feedback on new LLM features ATS/3rd Party APIs Emulated and validated cross-platform features: Simulated and ensured seamless integration of 3rd party APIs (Greenhouse, Workday, SuccessFactors, Lever) across various platforms Championed Improvements for Enterprise-level software solutions: Drove improvements to ATS integrations improving Workday HRMS data exchanges and feeds to HubSpot CRM Platform/Ops Oversaw infrastructure validation: Managed QA for cloud-based changes (AWS & Kubernetes) Ensured functional parity: Facilitated smooth transition from ad-hoc AWS deployment to Terraform-managed AWS hosted Kubernetes clusters Managed QA during blue/green infrastructure changes: Quickly identified and triaged performance regressions to minimize impactCandidate's Name
Noted Accomplishments:Promotion and Assignments: Promoted to Senior QA Analyst due to high performance, with proprietary assignments to multiple high-value development pods Technical Experience: Experienced with GitHub Actions, Datadog, Sentry, and Lens (a Kubernetes IDE) for viewing container logs and correlating user-facing bugs with application code expectations Overcame Challenges: Implemented testing to overcome the non-deterministic nature of LLMs and lead efforts on LLM integrated featuresQuality Assurance Analyst - remoteModern Tribe (acquired by Liquid Web) - Wordpress Plugins Apr 2014 - Jan 2022 (8 years) Ensured quality output: Managed quality assurance across cross-team initiatives from feature inception to release maintenance Business/Quality Analyst role: Operated within a dual role, handling use cases, acceptance criteria, and development scope, fully integrated into the discovery and delivery process Stakeholder support and training: Led internal stakeholder familiarization and prepared comprehensive training documentation and videosNoted Accomplishments:Solely responsible for QA: Led a team of 6 developers, achieving a consistent reduction in bug counts and increased user satisfaction year over yearRevenue impact: Contributed to a 2021 revenue growth of 18% over asserted expectations Owner, Quality Assurance Analyst - remoteTechSmash QA, LLC - QA ConsultancyJan 2014 - Jan 2022 (8 years) On-demand QA services: Provided quality assurance services to established business relationships during critical needs Cross-industry collaboration: Worked with development teams across various industries using tools like JIRA, Central, Trello, Slack, Zoom, GitHub, and MindMeister to produce dynamic online applications and client-facing websitesNoted Accomplishment:Key projects: Led functional QA for AT&T PRNOC, NCR internal site review, testing and strategy for The Events Calendar WordPress plugin, and e-commerce payment integrations Sr Quality Assurance AnalystBrightlane - B2B SoftwareMay 2006 - Sept 2010 (4 years) Application testing: Conducted QA for administrative, financial, and commerce applications for a B2B Online Business Solutions Provider, covering financial services, insurance, payroll, and recruiting applications End-of-life QA reports: Compiled and presented comprehensive QA reports for stakeholder review at the end of product life cycles2Candidate's Name
Noted Accomplishment:Template innovation: Innovated bug reporting templates, streamlining communication between QA and development teamsDirector of Quality Assurance - HybridNuesoft Technologies - Medical Office Technologies June 1999 - May 2006 (7 years) Coordinated defect resolution: Worked closely with the development team to implement appropriate actions for correcting software defects Documentation and reporting: Documented departmental testing results and provided interdepartmental progress reports, including functional, regression, and benchmark tests Noted Accomplishment:Department creation: Built the QA Department from the ground up, leading a team of 3 for a new internet software application based on multi-tier architecture implemented in Java and deployed as an ASP Education:University of GeorgiaBA, EnglishCollege of Interactive TechnologyCertified, Computer Applications SpecialistTech Stack:Programming Languages Tested Python, JavaScript, CSS, HTML, PHP, React, Ruby Tools/Platforms Docker, AWS, Git, Jenkins, Sentry, Flower Database Management PgAdmin, MySQL, PostgreSQLIssue Reporting Tools Jira, Trell, BugzillaTesting Tools ChatGPT, Browserstack, Mailpit, Ghost Inspector, Mercury/Selenium Workspace Platforms Notion, Slack, Miro3 |
