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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Franklin StreetElmwood Park, NJ Street Address
Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: Almost 5 year's experience in customer service and Student at LIM College. I am seeking to be hired in the same field as my academics, in hopes of building a variety of experience amongst jobs I may partake in.Experience01/2018- 02/2020Felicia Michelle Hair, New York, NY- Receptionist Promptly answered the multi-line phone system and greeted callers enthusiastically. Keep work areas, tools and equipment clean and properly sanitized to minimize risk and cross- contamination. Escorted guests to and from receptionist to stylist 04/2021- 11/2021AMC Garden State 16- concessionist, backbar, usher and greeter Keep areas neat while working and return items to correct locations following demonstrations. Sell products being promoted and keep records of sales. Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products. Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services. Sell products being promoted and keep records of sales. 03/2022- 09/2022Urban Air Trampoline and Adventure Park- Court member, Birthday party host Serving food and beverages while maintaining high quality formal table service Interpersonal skills Energetic and focused Maintaining high standards of customer service during high-volume, fast and paced operations 11/2021- 05/2023Zumiez Inc. - sales associate Develop ideas or plans for merchandise displays or window decorations. Consult with advertising or sales staff to determine the type of merchandise to be featured and time and place for each display. Work as part of a team of demonstrators to accommodate large crowds. Stock shelves with products. Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.08/2023-03/2024ShakeShack- Cold Side, Front of House, Cashier Delivered exceptional customer service, ensuring high satisfaction and repeat business. Managed cash register operations, including accurate processing of various payment methods. Prepared food items according to recipes and customer specifications, adhering to strict food safety guidelines. Efficiently handled multiple tasks in a fast-paced environment, ensuring timely service during peak hours. Trained new employees on food safety standards, menu knowledge, and customer service best practices.06/2024-CurrentHook & Reel Seafood- Host- Answered customer questions about hours, seating, and menu information. Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.Education- Elmwood Park Memorial High School, Elmwood Park, NJ- 3.1 GPA Sep 2019 - Jun 2027Extracurricular:Competitive cheerleading, culinary club, Survey committee- LIM College, New York,NYSep 2023 - expected graduation Jun 2027Major: Visual StudiesMinor: PhotographyProfessional SummaryAlmost 5 years experience in customer service. Seeking to be hired in the same filed in hopes of building a variety of experience amongst jobs I may partake in. Friendly Receptionist with 3- year background in conventional settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.Also, a great concessionist, usher, and greeter with thorough knowledge of all policies, procedures and duties related to customer transactions. Providing fast, friendly service and actively seeking out customers to assess their needs and provide assistance. Lastly, while all being responsible for ensuring that customer transactions are processed quickly and accurately. Lastly, an enthusiastic and customer-oriented Sales Associate with 3+ years of experience in sales, specializing in the sale of clothing and skate items. Excellent customer service, communication, and collaboration skills. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. |
