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Click here or scroll down to respond to this candidateCandidate's Name
Clarksville, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer Service Supervisor, Cashier, Associate for retails, Financial Service or Fast-pacedenvironmentAuthorized to work in the US for any employerWork ExperienceMember Team LeaderSam's Club - Clarksville, TNMay 2020 to November 2023Member Team Lead is responsible for supervising and leading a team of associates to ensure thatmembers receive excellent customer service.The role involves welcoming members, identifying theirneeds, helping them with their purchases, making payment reconciling their concerns, and offeringguidance where necessary. Reviewing reports to establish baseline customer satisfaction levels; Contacting customers who have complained and work with them to resolve their issues; Promoting a positive work environment for employees and leading by example; Managing staffing levels for the customer service counter and other key areas; Ensuring associates are adequately trained and up to date on current procedures; Overseeing cashiers, filling and switching up cash registers, scheduling cashiers breaks, assigningassociates to a cashier role when the store is too busy, etc. Various other front-end operations.Support ManagerWalmart - Clarksville, TNFebruary 2017 to May 2020 Facilitate between customers and the company relating to the management of the Walmart project Manage effective relationships with procurement and supply clients Keep records of Walmart sales goals and identify points of retail interest Work with an efficient help desk in handling sales forecast and constructive initiatives Review Walmarts revenue and relate it to the monthly sales objective Provide and oversee promotional efforts to increase sales Compile Walmarts yearly targets and projections Make provisions for credit sales data.Department ManagerWalmart - Columbus, INSeptember 2014 to February 2017 Ensuring that associates are trained in current procedures; Fostering a positive work environment by leading by example; Working to resolve customer care complaints Growing department sales and meeting performance goals Conducting interviews to meet staffing demands for your area.CashierSam's Club - Clarksville, TNOctober 2013 to September 2014ResponsibilitiesChecking out customersCookThe Youth Academy - Clarksville, TNMarch 2012 to October 2013ResponsibilitiesCook Breakfast and Lunch, served to the kids. Clean up the kitchenMaintenance and CashierFSA Lowe's - Clarksville, TNMarch 2012 to August 2012Cleaning up the facility and help with checking out customers when needed.Supervisor Third Key HolderDollar General - Clarksville, TNJuly 2011 to March 2012This position is responsible the store. As in checking in vendor,Unloading trucks,Doing the store bankdeposit,over sea cashier, opening and closing the store.Iam the manger on duiter.Store AssociateAAFES - Fortcampbell,KYOctober 2011 to January 2012Maintained positive attitude, to make customer's shopping experiences memorable and pleasant. Ringingup customers in a timely manner and guaranteeing high level of customer service. Answered customerquestions regarding store merchandise, department information and pricingCustomer Service SupervisorWalmart - Oak Grove, KYMarch 2002 to April 2011Recommended, selected and help locate and obtain out of stock product based on customer requests.posting bill payments, money wire transfers,Answered questions regarding store products, while maintaining knowledge of current sales and storepromotions. Worked as a team member performing cashier duties, product assistance, and cleaningwhile providing excellent customer service. Guaranteed positive customer experiences and resolved allcustomer complaints. Supervise associates in area of responsibility by assigning duties, communicatinggoals, providing feedback and follow-up. Leads financial services, Front-end, Refunds operations,and judgment: Make informed choices. Oversee work and get results ensures work is completed toexpectations.Store Set-up,and CashierDollar General - Reform, ALJune 1998 to April 2000Set up a new store, cashier, stocking, unload trucks, and clean up the store.EducationHigh school diplomaPenn Foster - Scranton, PAMarch 2010 to August 2012Skills Organizational Skills (10+ years) Cash Handling (10+ years) Inventory (10+ years) Sales (10+ years) Marketing (10+ years) Financial Services (10+ years) Team Management (10+ years) Pricing (10+ years) Supervising experience (10+ years) Management (10+ years) Microsoft Office (10+ years) Commercial Cleaning (10+ years) Retail Sales (10+ years) Process Improvement (10+ years) Banking (10+ years) ERP Systems (10+ years) Business Development (10+ years) Budgeting (10+ years) Merchandising (10+ years) Computer Networking (10+ years) Leadership (10+ years) Recruiting HR sourcing Communication skills Interviewing Team management Business development Sales Pricing Leadership Procurement Banking Budgeting Supervising experience Cash handling Computer networking Retail sales Financial services Customer service Help desk Merchandising ERP systems Cash register Cooking Kitchen experience Vital signs Forklift |
