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Click here or scroll down to respond to this candidate1400HarkriderStreet. Apt B27Conway, AR Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY:I started my working career early in wholesale and retail at the age of 14. I did everything from cashier, loss prevention, inventory, stock, accounting, payroll and HR. I was one of the first to test a hand held PDA for retail inventory. I was also one of the first to learn how to use a computerized cash register.From there I expanded my accounting career to different industries and at times I was a one person office, so I was the Office Manager, Full Charge Bookkeeper, HR Generalist, Customer Service Representative, etc. This experience enabled me to learn many things about many businesses as I had to cover a lot of territory. I learned to work the front desk of a hotel, to be a concierge, to do some light auto body damage adjustments and order parts, etc.As I started to work for larger companies in the area of accounting, my responsibilities included payroll, and then benefit administration was added. From there I went to work at a Third Party Administration firm and my career in Employee Benefits took off.EDUCATION: Bucks Community College 1991-1993, Everest University online, July 2011 November 2011CERTIFICATIONS: 2006: Certified HIPAA Professional (CHP) and Certified HIPAA Security Specialist (CHSS)1999: Certified in Flexible Compensation (CFC) by the Employers Council on Flexible Compensation (ECFC)December 2008 to Present: Volunteer with homeless, mentally ill, addicts, etc. to complete their Welfare and/or SSA forms to receive their entitled benefits. Have become well versed in Medicare and Medicaid regulationsand procedures, as well as, State and SSA disability regulations and procedures.EMPLOYMENT HISTORY:SAS 70 CPA Trinity, Florida October 2007 June 2008Engagement Manager Creates and execute project work plans and revises as appropriate to meet changing needs and requirements Manages day-to-day operational aspects of a project and scope Establish audit objectives and assist in the development of the audit program, including time estimates, statement of work and steps necessary to collect data and document findings Assists in planning the approach and scope of the audit Effectively applies SAS 70 CPA methodology and enforces project standards Minimizes SAS 70 CPA exposure and risk on projects Edits and formats SAS 70 reports Writes, edits, and formats application specific portion of SAS 70 reports Assists with writing web site content Oversees web portal design and maintenance Manages Content Management system Reviews client data on portal for completeness and prepares request to client for any missing documents prior to on-site audit Builds a knowledge base of each client's business, organization, and objectives Improves real-time Customer issue resolution through aggressive management of projects Insures timely communication, response, and resolution of client concerns, questions, and issues. Develop and maintain effective working relationships with all departments within the company to ensure consistent, open communication, while maintaining awareness Identifies business development and "add-on" sales opportunities as they relate to a specific project Suggests areas for improvement in internal processes along with possible solutions Identifies opportunities for improvement and makes constructive suggestions for change Remains on the forefront of emerging industry practices Assistance with sales and marketing as needed Office Management (travel arrangements, equipment maintenance, office supplies, etc.) Bookkeeping Responsible for Human Resource functions and payroll (recruiting)DataPath, Inc. Little Rock, AR November 2005 to October 2007Quality Assurance Analyst, and Compliance Officer Responsible for finding costly errors in Arkansas Blue Cross and Blue Shields Health Advantage program Conduct State and Federal legal research to support business strategies and solutions to achieve enterprise objectives Project manager on diamond groups(steering committees) for marketing initiatives, document current DataPath products, stakeholders, and how products benefit stakeholders Provide level 3 customer support Analyze customer service needs on an ongoing basis to assist in identification of new business opportunities and develop proposals for new products or services, technology and/or operating procedures to meet those customer needs Design, document, and test new features and functions of DataPaths existing products Responsible for the assessment and implementation of best practices for the quality assurance department Write Functional Specs and Testing Scenario documents Project manager responsible for the design and testing of new services and products as assigned Write Plan Documents and SPDs Responsible for making sure our products were in compliance with IRS, ERISA, DOL, HSA, HIPAA, and COBRA regulations Direct Client Relationship Management Research and answer client and employee questions on benefits, policies and regulations Responsible for creating training material and providing training to existing and new employees in all pertinent regulations Implemented PCI, HIPAA and SAS70 documents and training material Work a long side the auditors on SOX, PCI, SAS70, and I performed the HIPAA audits. Development of a Fulfillment Process for clients, design and test process Provide articles for monthly newsletter and implemented, maintained a blog on regulatory updates, and update web pages Project manager on design, testing, and implementation of HIPAA EDI transactions (834 &835) Responsible for helping Human Resources department write job descriptions, create annual review documents (score cards), write policies, and provide new hire training. Create power point presentations and lecture for annual conference. Develop Client Training material and provided HIPAA Privacy and Security Training Develop internal policies Demonstrated knowledge of federal and state regulations and legislation that may affect employee benefits.Insurance Administrator of America Cherry Hill, NJ August 2004 to November 2005System and Compliance Coordinator Research and implement technologies and systems to perform Health Benefits, FSA, HRA, Transportation Fringe Benefits, and COBRA administration Client implementation and set-up Enrollment meetings and employee communication materials Write Plan Documents and SPDs for self-insured plans and for Cafeteria Plans Maintain compliance with IRS, ERISA, DOL, HIPAA, and COBRA regulations Research and answer client and employee questions on benefits, policies, and regulations Supervise and train staff in the Flex Claims adjudication department Supervise and train staff in the COBRA administration departmentJavers Group Cherry Hill, NJ February 2004 to August 2004Manager, Benefits Administration Develop and implement technologies and systems to perform Health Benefits, FSA, HIPAA, and COBRA administration Responsible for the assessment and implementation of best practices for each department Recruit and supervise the staff in the Health & Welfare benefits administration department Recruit and supervise the staff in the FSA claim adjudication department Recruit and supervise the staff in the COBRA administration department Provided all facets of Benefits Administration (enrollments, terminations, status changes, etc.) with carriers for clients throughout all industries in the tri-state area Consulted on marketing materialsChestnut Hill Hospital Chestnut Hill, PA April 2003 to December 2003Human Resources, Benefits Manager Benefits administration(H&W, Pension and 401(k), WC, FMLA, FLSA, etc.) Recruitment Temporary staffing New hire orientation Rewards and Event planning for employees Safety training Paid monthly premiums, reconciled monthly billing statements and ensured employees received their elected benefits Collected premium refunds from insurance carrier in excess of $200,000 Assisted auditors with the compilation of 5500 information Managed competency assessments and performance appraisals process Worked on written communications for Benefit group meetings, benefit statements, and employee newsletters Update and maintained employee benefits and payroll deductions on HRIS system Developed and maintained policies and procedures manuals on Intranet site. Update and maintained employee handbookeBenX (Arbor Associates) Philadelphia, PA April 1995 to May 2002Employee Benefits Compliance ManagerClient Responsibilities: Section 132 Transportation Fringe Benefits Administration Section 125 employee benefits plan administration and benefits management:o Direct Client Relationship Managemento Benefits Analysis and Plan Designo Client implementation and Set-upo Annual enrollment and eligibilityo Carrier file preparation and transmissiono Carrier error report and list bill reconciliationo Payroll file generation, transmission, and reconciliationo Audit Payroll Files for errorso Audit Benefit Files for errorso Flexible Spending Accounts administrationo IVR download and importso Benefit group meetings, benefit statements, employee newsletters and communications Section 125 Compliance:o Plan Documents and SPDso Non-Discrimination Testingo 5500 Reportingo Compliance with IRS, ERISA, DOL, HIPAA, COBRA, USERRA, and FMLA regulationso Research and answer client questions on benefits, policies, and regulationso Review, Investigate, and Audit employee FSA claims for fraud and compliance with all regulationso Created and implemented various training courses for the internal staff Section 401(k) Compliance International Benefits ComplianceSystem Analyst Responsibilities: Design status change module for internet benefit enrollment (Choice One Link) program with developers Gather client needs and work with Development team to design and implement those code changes End user system functionality testing (test system upgrades before release to clients) Q&A Test Systems for correct client implementation output (test to make sure eligibility or all benefits and benefit groups function as required by carrier and translated to Enrollment forms, IVR, and Internet correctly for open enrollment) Review system manual for accuracy prior to release to clients Review all forms and documents for accuracy, grammar, legal requirements Design, implement, manage, and train employees on Flexible Spending Accounts online help program Implement, manage, and train the call center to answer Flexible Spending Accounts questionseBenX Responsibilities: Payroll and payroll taxes Accounts receivable, accounts payable, general ledger journal entries, and general ledger account reconciliations Recruiting Determine employee training needs and set up required training events Office management (travel arrangement, equipment maintenance, office supplies, receptionist, etc.) Rewards and event planning for employees and event planning for conference trips for employees Employee benefits administration (Health, Dental, Life Insurance, LTD, STD, Transportation, 401(k), FSAs, and ESPP) COBRA Workers CompensationExpert experience with Microsoft Office ProductsExperience with various payroll, accounting, and HRIS systems as well as various benefit administration systems.Experience with Quickbooks, Peachtree, Sage, and People soft, and other accounting software.REFERENCESAshley Gillihan, Esq. Alston & Bird, LLPPHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLEGregg HarrisE-mail: EMAIL AVAILABLEJohn Robbins Jr. DataPath, Inc.PHONE NUMBER AVAILABLE, ext 212 E-mail: EMAIL AVAILABLEAdam Rockers DataPath, Inc.PHONE NUMBER AVAILABLE, ext 238 E-mail: EMAIL AVAILABLE |
