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Title Customer Service Inventory Management
Target Location US-TX-Anna
Email Available with paid plan
Phone Available with paid plan
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PROFILE SUMMARYHighly efficient and detail-oriented individual with years of professional experience. Skilled in overseeing household operations, managing staff, and maintaining an organized environment. Proficient in coordinating schedules, appointments, and travel arrangements for employers. Adept at handling financial tasks and household inventory management. Excellent communication and interpersonal skills, fostering strong relationships with clients and staff. Demonstrated ability to ensure the safety and well-being of individuals under care. Proactive problem solver and multitasker with a keen eye for maintaining a well-functioning and harmonious household.CORE COMPETENCIES Organizational Skills Energetic Work Attitude Excellent Customer Service Friendly and ProfessionalAttitude Excellent Communication Skills Household Management Personal Assistance Safety and Security Resource Management Research Skills Health and Wellness Knowledge Conflict Resolution Expert Excellent Interpersonal Skills Ethical Behavior and Integrity Critical Thinking Aptitude Problem Solving Personal Creativity Effectiveness Detail-Oriented Time Management Aptitude Building RelationshipsPROFESSIONAL SKILLS Flexible and adaptable to changing situations and able to maintain composure in high-pressure environments. Discreet and trustworthy, capable of handling sensitive information with the utmost confidentiality and integrity. Experienced in fostering strong relationships with clients, staff, and service providers, creating a harmonious and cooperative atmosphere. Strong organizational skills, capable of managing multiple priorities and deadlines, ensuring efficiency and effectiveness in all aspects of the role. Excellent verbal and written communication skills, adept at liaising with employers, staff, and external parties with professionalism and tact. Expert in efficiently managing household tasks, including staff supervision, scheduling, and organization, to ensure a smooth and well-functioning home environment. Proactive and resourceful problem solver, adept at resolving challenges and addressing issues with creativity and sound judgment. Proficient in handling financial tasks, including budgeting, expense tracking, and handling invoices and payments. Highly vigilant about ensuring the safety and security of individuals under care, implementing necessary precautions and safety protocols.PROFESSIONAL EXPERIENCEFamily Manager/Nanny Aug 2021 - Present Supervises the teenage boys and ensures their safety at all times; including monitoring their activities, ensuring they follow household rules, and creating a safe environment. Establishes and maintains a structured daily routine is essential for teenagers; sets schedules for meals, schoolwork, extracurricular activities, and leisure time. Assists with homework supervision, helps teenagers with their studies, and communicates with teachers or school staff regarding their academic progress. Communicating with the parents about the teenagers' activities, behavior, and overall well-being is crucial; keeping parents informed helps them stay involved and make informed decisions. Oversees and manages various household tasks, such as grocery shopping, meal planning, cooking, cleaning, and laundry, and organizes the children's belongings.JULIE K. IMPOCO: 1925 Moser Ave #225, Dallas TX, 75206: PHONE NUMBER AVAILABLE: EMAIL AVAILABLEJulie K. Impoco PHONE NUMBER AVAILABLEThompson Elementary 2017 - 2021Carrollton-Farmers Branch ISD Oversaw the academic programs and ensured they align with state or national standards; played a crucial role in setting goals and creating a positive learning environment. Collaborated with teachers to develop and implement an effective curriculum that met the needs of students at various grade levels. Provided support services such as counseling, special education, and intervention programs to address the diverse needs of students. Implemented and enforced school policies regarding student behavior and maintained a safe and respectful learning environment. Encouraged parental involvement and fostered strong connections with the local community to support the school's mission. Universal Academy 2014 - 2017(Coppell) Collaborated with teachers and educational experts to design and implement a comprehensive and effective curriculum that aligned with state or national standards; promoted from classroom teacher to K-2 Reading Specialist. Provided a range of support services, including counseling, special education, and resources for students with diverse learning needs; held leadership roles for my team/grade level. Hired, trained, and supported teachers to ensure they delivered high-quality instruction to students. Implemented and enforced school policies and disciplinary measures to create a safe and orderly learning environment. Encouraged parental involvement and fostered strong connections with the community to create a supportive learning environment.Pine Grove Elementary 2007 - 2013Palm Beach County Schools Engaged in a dynamic partnership with educational professionals and instructors to craft a cutting-edge and impactful syllabus that adhered to state or national benchmarks; served in leadership positions for my grade level/team. Assembled and nurtured a proficient team of educators, providing them with comprehensive training and ongoing assistance to ensure exceptional educational delivery for students. Offered an array of invaluable support services, encompassing counseling, specialized education, and tailored resources to cater to the unique learning requirements of students. Implemented and reinforced school protocols and corrective measures, fostering a secure and harmonious educational setting. Cultivated an atmosphere of active parental engagement and cultivated strong ties with the community to establish a nurturing learning ecosystem.Childcare Center 1996-1998Grace Childrens Place Ensured the continuous and attentive supervision of children in their care; monitored safety, well-being, and interactions throughout the day. Offered early childhood education programs that focused on promoting children's cognitive, social, emotional, and physical development; used age-appropriate curricula and activities to stimulate learning and growth. Maintained a clean and hygienic environment to safeguard children's health; provided nutritious meals and snacks to support the children's growth and development. Played a crucial role in fostering emotional and social development in children; created a supportive atmosphere that encouraged positive social interactions, communication skills, and emotional expression. Kept open and effective communication with parents or guardians; supported them and informed them about their child's progress, activities, and any relevant concerns.EDUCATION Barry University -- Miami Shores, FL 2010Pursued a Master's degree as a Reading SpecialistGraduated with honors Eastern Illinois University -- Charleston, IL 2002 Undergraduate program: Family and Consumer Sciences Specialization in Family Services Plano Senior High School 1993College preparatoryJulie K. Impoco PHONE NUMBER AVAILABLETEACHING CERTIFICATIONS Early Childhood - 6th Grade Generalist Reading Specialist - Grades K-12 English as a Second Language - Grades K-12ACCOMPLISHMENTS First Aid/CPR/AED Present Certified Texas Notary Certified Clinical Educator 2011 - PresentMentor new teachers Team Lead for multiple grade levels 2010 - 2018 V.I.T.A.L (Violence Intervention Techniques and Language) 2008 - 2012 Physical restraint training -refresher course each year Member of Reading, Sunshine, and annual Parade float committees 2007-2013 Attended International Reading Association (IRA) National Conference 2008 Member of IRA 2008  2012 Head Tutor - Grades K-6 2007  2020 Attend Teachers College Homegrown Writing Institute to represent grade level 2017 REFERENCESAvailable upon request

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