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EMAIL AVAILABLE PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE McKinney, TXVice President of Human ResourcesTransformative leader of human resources with a proven track record in transformative HR service delivery.Results-driven executive expert at building trust-based, cross-functional relationships with executives, managers, and other customer groups in a highly matrixed environment. Outstanding at driving strategic HR initiatives that align with both short- and long-term business goals. Skilled in fostering dynamic culture by developing and implementing innovative programs that enhance engagement, diversity, and organizational effectiveness. Proficient in coaching business leaders on complex employee relations issues and leading talent planning initiatives to identify and nurture high-potential talent in a rapid growth environment. Adept at utilizing data-driven approaches to succession planning and workforce development in a fast-paced, entrepreneurial environment. Committed to advancing diversity and inclusion and ensuring compliance with regulations.Areas of ExpertiseHR AnalyticsHuman Resources StrategyTalent Acquisition & ManagementWorkforce PlanningDiversity & InclusionEmployee EngagementCareer Development & MappingChange ManagementCoaching & MentoringEmployee RelationsCompliance & RegulationsHR Business PartneringAccomplishmentsStrategic Minded and Focused on Growth: Oversaw HR operations across six hospitals, including two joint ventures, ranging from an 18-bed facility to an 875-bed multi-service hospital including leading HR transformation to HRBP model.Versatile with Experience in Multiple Health Service Offerings: Led HR function for multiple locations and multi-state hospital start-ups, including Texas Health Frisco, opening in December 2019, facilitating rapid talent and growth strategies to expand the hospital and add multiple service lines within the first two years during ongoing pandemic patient surges.Better, Faster, Simpler: Led system-wide projects to revamp performance management tools, standardize orientation, and transition paper HR files to an electronic management system.Business Optimization through Teams: Collaborated with HR officers to implement strategies that reduced first-year turnover and increased regional retention rates by up to 24%.Employee-Focus in a Rapidly Changing Landscape: Guided HR leaders in developing employee engagement strategies, achieving increased engagement rates in the East region in 2024.Able to be Granular When Needed: Managed sensitive issues, including union prevention and high-risk employee relations matters, minimizing disruption to the organization.Precision Solutions for Strategic Opportunities: Provided coaching and mentoring on performance practices, succession planning, and leadership development, and implemented standardized orientation tools for new leaders.Career ExperienceTexas Health Resources, Arlington, TX 07/2022 08/2024Regional Human Resources Officer East RegionLed transformation to HRBP shared services model, executed strategic planning, change management, communication plans, feedback and training forums, resistance management tactics, and project timelines. Co-led merger/acquisition of four joint venture hospitals, ensuring timely due diligence deliverables and alignment with company policies. Collaborated with hospital HR leadership to establish HR goals and tactics to reduce turnover, increase engagement, enhance DEI programs and lower vacancy rates. Implemented peer interviewing, stay interviews, and service level agreements to reduce time to fill and improve selection/retention.Revamped performance management tools and resources, new hire orientation, and leadership onboarding for system.Mentored and coached field HR and leaders in talent acquisition, DEI initiatives, retention, engagement, succession planning, compliance, performance management, high-risk employee relations, union avoidance, and audit responses.Led and implemented multiple system-wide projects, improving organizational effectiveness in all HR functions.Texas Health Frisco, Frisco, TX 07/2019 09/2022Entity Human Resources OfficerLed project team in the conversion of paper HR files to a SaaS technology (Hyland OnBase) electronic file management system including development and implementation of end-user training. Developed and implemented customer service and leadership workshops for frontline leaders and employees. Developed and implemented DEI initiatives. Earned Change Management Practitioner Certification and conducted training to guide leaders in effective change management.Designed and executed talent acquisition, workforce planning, and productivity strategies for hospital start-up, hiring, and onboarding 500+ teammates in four months, and supporting rapid growth and expansion in first three years.Created a labor pool with agile, cross-functionally skilled teams and streamlined contractor onboardingDeveloped and implemented new employee/leader orientation, leadership development programs, and training sessions on upskilling new leaders, building culture and customer service teams, and change management.Established best practices for selection, retention, and engagement, including peer interviews, stay interviews, resignation recovery processes, DEI programs, and reward and recognition programs.Initiated diversity action teams, engagement communication and follow-up action planning, 30-60-90-day employee rounding, executive/leader rounding, and executive/employee forums.Medical City McKinney, McKinney, TX 08/2010 07/2019Vice President, Human ResourcesBuilt solid partnerships through exceptional relationship-building, communication, and interpersonal skills, securing trust from personnel, peers, and management. Excelled at workforce planning, influencing leaders to proactively plan staffing needs in advance in support of hospital expansion. Increased utilization of talent pipeline programs.Reduced nurse turnover by 55%, contract labor by 39%, and nurse vacancy rate by 40% through high-impact practices.Led succession planning from supervisor to executive level, utilizing calibration processes, 9-box metrics, Authoria talent management, and development plans.Served on system-wide committees to support HR's transition to a shared services model, contributing to design and implementation of the HR online portal, onboarding processes, and standardizing job descriptions and HR policies.Additional ExperienceDirector, Human Resources, Dallas Regional Medical Center, Mesquite, TXVice President/Director of Human Resources, Integra Hospital, Plano, TX (Multi-state operations)EducationBachelor of Science in PsychologyTexas State University, San Marcos, TXMajor Coursework: Human Resources/Industrial PsychologyCertificationsSenior Human Resources Professional (SPHR)Certified Change Management Practitioner (Prosci)Technical ProficienciesMicrosoft Office Suite PeopleSoft HRIS OnBase Electronic File Management System Lawson Business Objects Peoplefluent Talent Management System Authoria Taleo Success Factors |
