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Click here or scroll down to respond to this candidateCandidate's Name
Dependable, responsible, and eager to learnRoanoke, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceHAIRSTYLISTSELF-EMPLOYED-Roanoke, VASeptember 2014 to PresentCustomer Care Representative IAnthem, Inc.-Roanoke, VAJuly 2017 to June 2024Help members locate provider, manage policy, give benefit details and more. Cash ProcessorBrinks Cash Logistics-Roanoke, VAJanuary 2017 to July 2017I process deposits, count vaults, and follow security protocols. Phone Banker 1Wells Fargo-Roanoke, VASeptember 2013 to September 2014ResponsibilitiesAccept inbound calls, give financial advise, mantain confidential information with customer and company, and great customer serviceAccomplishmentsI was able to help customers maintain and understand their account types. Skills UsedEmpathy, interjecting and redirecting to business, and agian great customer service. Temporary Employee, Elizabeth ArdenAction Personnel-Roanoke, VAJune 2013 to August 2013Assembly line work(packing)Temporary Employee, Elizabeth ArdenAction Personnel-Roanoke, VAMay 2012 to June 201204/12-05/12Retailers & Manufacturers Roanoke, VATemporary EmployeeCEISeptember 2011 to October 2011Temporary EmployeeChase Staffing-Forest, VAJuly 2010 to September 2010Hair Stylist/CashierHappy Headz-Lynchburg, VAMarch 2001 to July 2010Temporary EmployeeRSTSeptember 2007 to November 2007Temporary Call Center AssociateIn Service America-Forest, VAMay 2007 to June 2007Cashier/CookWendy's-Bedford, VAJune 2002 to August 2002EducationGeneral EducationLynchburg Adult Learning Center - Lynchburg, VA2005Associates of Arts in Arts/Medical RecordsUniversity of Phoenix - Phoenix, AZSkills Customer Service Customer Support Call Center Customer Care CSR Driving Customer service Serving Food handling Food industry Home care Data entry Typing Supervising experience Management Manufacturing Assembly Quality control Communication skills Machining Microsoft Excel Organizational skills Microsoft Word Banking Cash handling MovingCertifications and LicensesDriver's LicenseAdditional InformationSKILLS AND EXPERIENCEWAREHOUSE Worked on a line achieving consistent production targets and goals for a major cosmetics and perfume manufacturer. Safely packed various goods and products in cartons using a variety of packing materials such as bubble wrap, packing kernels, tape, staples and glue guns and loaded onto production lines for finishing. Responsible for coordinating and separating various goods and merchandise for line use by other shipping staff.FOOD AND CUSTOMER SERVICE Worked as a cashier responsible for accurately processing cash and credit card transactions to a variety of guests for a national fast-food chain specializing in old-fashioned hamburgers. Held sole responsibility for a cash drawer containing $50 to $250 during a variety of shifts and reported overages and shortages, when necessary. Possesses a solid, working knowledge of order management, food preparation and related customer service skills following OSHA, FDA and ServSafe guidelines. Maintained the cleanliness of guest dining areas and bathrooms, as well as the condiment and drink stations.CALL CENTER SUPPORT Handled a multi- lined system fielding calls and order requests from customers for a faith-based fundraising call center. Used industry-specific software to track and process clients' pledges and donations. Provided information about materials and services and offered emotional and spiritual counseling, when appropriate. |
