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Title Engineering Manager Call Center
Target Location US-FL-Fort Lauderdale
Email Available with paid plan
Phone Available with paid plan
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ContactPHONE NUMBER AVAILABLE (Mobile)EMAIL AVAILABLELINKEDIN LINK AVAILABLE(LinkedIn)github.com/miamiruby (Personal)Top SkillsProcess AutomationInfrastructure as a Service (IaaS)GitlabPaul Kruger (he/him)Software Craftsman / Engineering Manager / Solution Architect / Insource - OutsourcerMiami, Florida, United StatesSummaryAs a VP of Engineering with over 20 years of experience in the tech industry, with a proven track record of driving business value through the use of agile technology. Working with offshore and onshore development teams in Miami, Atlanta, Ohio, Oakland, Portland, Brazil, Hyderabad & Bangalore India. My expertise includes cloud computing, Azure, e-Commerce, HIPAA, Heroku, CRM, and database design. Also well-versed in application and web development, API design and development, and Ruby on Rails, as well as outsourced development management, call center architecture and planning, disaster recovery planning, PCI compliance, and risk management.Extensive experience with fintech and SaaS and have led successful projects in these industries, resulting in substantial returns on investment for startups. I have also raised funding for various applications, demonstrating my ability to assess the business life cycle and lead the design and delivery of complex methodology and operating requirements.As an engineering manager with a focus on UI and DevOps teams for deployment. Also experience with cloud instances, user experience (UX), Microservices, Application Programming Interfaces (APIs), and multiple languages. I am proficient in various programming languages and frameworks.At my current role, I lead a team of engineers to deliver innovative solutions for our clients in fintech and SaaS. We focus on utilizing the latest technologies and best practices to drive business value and deliver measurable results.* call me if you interested PHONE NUMBER AVAILABLE - EMAIL AVAILABLE Page 1 of 8Specialties: Languages - Ruby, Python, PHP, Elixir, Java, Java, Kotlin, Scala, Javascript, Node, Go, SQL, NosqlFrameworks - Ruby on Rails, React, Angular, Vue, Express, Flask, Phoenix, Elixir, Phoenix, Erlang, Python Flask, Python FastAPI, Python Django, CodeIgniter, Laravell, Zend, Ember, web3js, Spring Protocols - Rest, Soap, Http, TCP, UDPServers - Apache, Lighthttp, Puma, NginxDatabases - Mysql, Mongo, Postgresql, Oracle, CouchDB, GraphQL, Riak, Reddis, Kafka, AuroraEditors - Visual Studio Code, Vim, Emacs, Textmate, Coda Authentication: Authlogic, Devise, Facebook Connect Testing: Cucumber, Zentest, Jest, Chai, Mocha, Cypress Templating: HAML, SASSAccess Control: declarative_authorizationWeb Spiders/Data Collection: hpricot, mofoBackground Processes: delayed_jobAPIS: Twillio, Callfire, FirebaseInfrastructer: Docker, Terraform, Kubernetes, Ceph, Heroku Build PacksDistros: Linux/Unix(ubuntu, fedora, redhat, centos, cloudlinux), Mac, WindowsExperienceVolico Data CentersFull Stack AI Engineer - Automation Engineer - Billing, Slackbot, Authentications, Ticketing,December 2022 - Present (1 year 9 months)United StatesAutomated Billing processing and ticketing for datacenter clients Assisted in debugging complex api calls to 4 different internal application with rails and postgresBuilt data layers in Redis, Mongodb and Postgres, RabbitMQ, Kafka services Worked with Docker layer to boot services in stack on single server with sub dockers for db services and securityDebugged Internal LDAP authentication to allow authentications for staff to use VPS and Colocation applicationsBuild Slackbot for integrations departments with bot help, ticket postings, bot management, openapi integration for marketing questions and tech help, built Page 2 of 8ticket support into bot, added dev bot and prod bot features, added channel controls/security to bot, used openapi and slack dev tools, used grok to open ports during development, use multi layer routing for bot to receive call backs, used openapi for bot questions which could not be answered, requested longer then 200 characters in responses and redis for short term bot storage, bot used mongodb for local info and existing postgres db for ticketing and server manipulation, added server reboots with vps api calls to bot* Python, Ruby, Node, Java, Scala, Elixir, Typescript, as well as Javascript for forms and 2 ruby on rails applicationsDirectmail.net / Hi-Tech Printing SystemsVP of Software Engineering - Core Developer / Cloud Infrastructure / DevopsMay 2021 - November 2022 (1 year 7 months)United StatesWorked to deliver docker and kubernetes workflows for cloud infrastructure and security layersWrote on workflow app in ruby on rails and nodejs microservices Manage Development of all inhouse projects workflow and 100 other sites Migrated old rack of inhouse whm servers to Amazon Infrastructure Upgraded old software to latest version and did bugathon to resolve all customer issuesUpgrade to Amazon Aurora / EFS for dynamic storage Integrate third party web2print software and build over 200 themes for directmail.net websiteIntegrate Mailchimp/Usps/New Relic, Airbrake and automated updates for all pluginsTrained remote staff on product and created workflow process to scale Dealt with managing Ubuntu/patches and upgrades as well as kernel updates CI/CD and Continuous deployment to ensure nodes always up to date Integration with ups, salesforce, hubspot and many other crm platforms in workflow applicationWorked with team to learn Python, Go, Node, Rust, Elixir, React, Typescript and serverless FrameworksLendingWiseEngineering Manager Overseas Team - Hyderabad India May 2020 - May 2021 (1 year 1 month)Hyderabad, TelanganaPage 3 of 8Traveled to India to manage entire organization,Teams were, Front end, Back End, QA,Logistics, DBA, DevopsGave Training to staff on modern tech frameworks and stacks Taught microservice architecture to team including serverless and lambda Worked with Google Docs api and documented all code related to our Google Docs apiMigrated servers from local data center in miami off bare metal hardware to pure cloud based infrastructure 2TB of data from sql cluster(Amazon Aurora), and 2 TB of file storage to EFS/S3Create nfs proxy service for opening up file to Amazon EFS service for copying dataForked org codebased to seperate entire legacy app into framework to seperate 2 appsRemoved old unneeded code features that were being unsuded Built billing and onboard help into app so it woud no longer need sales person involvedAdded customer training in app so new clients had better understanding of the complexityBugathon to rid legacy unhandled bug and new 2 hour solution policy to ensure no longer a problem for clientsJPMorgan Chase & Co.UncleSam Cyber Security Software Engineering / Mentoring of Inhouse contractorsJune 2019 - May 2020 (1 year)Columbus, Ohio Metropolitan AreaWorked with US and India teams on the core authentication systems in ruby on rails ember Oracle db.. nicknamed UncleSAM.. The largest authentication banking systems on rules policy's and approvals... CoinhubFounding Core DeveloperAugust 2017 - May 2019 (1 year 10 months)San Francisco Bay AreaLive realtime quotes and forum, message boards for crypto currencies Built with Ionic and Firebase authhttps://web3lab.webflow.io/coinhubRenew FinancialEngineering ManagerPage 4 of 8July 2017 - May 2019 (1 year 11 months)Oakland CaliforniaWork with offshore team to develop In house Fin-tech Application Manage deployments and build process of amazon cloud instances for workflow processHandle decoupled react front end(karma) application from rails 5.1 Api back end (swagger,rspec)New York Code + Design AcademyRuby On Rail Bootcamp InstructorAugust 2016 - March 2017 (8 months)Greater Atlanta AreaTrain new developers Agile, Pair Programming, Rails and Javascript in 12 week bootcampsNuro RetentionGreenstreet Developer - Built first student retention platform alone December 2015 - May 2016 (6 months)Miami/Fort Lauderdale AreaBuilding Student Retention system in Ruby on Rails Wrote api importers to import from Popular LMS systems Build both frontend and backendHelped raise 7 million dollar seed round from initial prototype from Marc KaplanGuard Dog GPSChief Technology OfficerMay 2014 - January 2016 (1 year 9 months)Fort LauderdaleManaged GPS tracking system built with node and rails Managed queues, deployments, process and added new features with Sidekiq and RedisWorked alone to handle thousands of updates from cars around the world Worked with remote development teams on UDP apis for Embedded C++ dev elopersModernized Legacy Java Api for performance in spring boot Built Node Api with non blocking io for high performance and backend processingIronhackRuby on Rails InstructorPage 5 of 8October 2014 - October 2015 (1 year 1 month)MiamiTaught new developers the value of TDD in the work place Build login systems in a class room settingTaught Sinatra, Rail, Javascripts with Pair Programming Wallaby CareCofounder - WallabyCareJanuary 2014 - May 2015 (1 year 5 months)Miami/Fort Lauderdale AreaWrote Hippa Compliant ApplicationWorked with Angel clients to eveluate needsWireframed Application and developed the flowsDetermined how to handle sensitive data and deal with audits Saveology.com
Engineering Manager for Daily Deals PlatformApril 2011 - June 2013 (2 years 3 months)Fort LauderdaleTrained and Hired Staff to develop 7th largest daily deals eCommerce site Interviewed and hired inhouse Rails Development Team Managed Cloud deployments on Heroku CloudIntegrated Salesforce leads into rails stack before salesforce offer api massive imports dailyMonitored Team commits on Daily BasisIncorporated Agile Methodologies and Pair Programming Managed Daily Pair Tasks with Pivitol TrackerWorked with outsourcing firm to build initial application Held Daily Stand-ups with TeamWorked with developers to increase velocityTrained Staff on working with rails applicaitionsEducated Staff on Git workflowsEnsure team keeps "Master on Green"Managed Rollbacks in case of failureWorked with partners to collect complete api requirements Configured Distributed Test suite with specjourSavvyPennyDeveloperMay 2010 - July 2011 (1 year 3 months)Page 6 of 8Built a ruby on rails backend to manage multistore coupon network with couchdbUsing multi stage capistrano deploymentAnd built rest api for instore advertising terminals Worked on Java code to integrate with cash registers checkout process and coupon selection code on android tabletsDirectmail.netDirector Of EngineeringMay 2009 - May 2010 (1 year 1 month)Fort Lauderdale, Florida, United StatesWorked to develop new Ruby on Rails applicationand continue ongoing support of Legacy PHP Mail Tracking application Speeduneed IncOwnerDecember 2003 - May 2009 (5 years 6 months)Senior Web Developer and Community Organizer and Trainer and Team BuilderExperienced In the following Open Source Technologies Major Experience in LAMP, OOPLanguages: PHP(4 and 5), Ruby, Javascript, SQLFrameworks: CakePHP, Zend Framework, Symphony Framework, Rails OS: Linux, BSD, OSXMarkup: haml, smarty, XHTML(Strict, Transitional), CSS Databases: Mysql, Postgresql, mysq liteRelated: LAMP, AjaxNortel NetworksStorage Architect - EMCMay 2001 - 2003 (2 years)Senior SAN Administrator for Nortel Network Long Haul Optics Research Center in Boca Raton, Managed 200+ server SANNortel Networks / Qtera CorporationSenior NT Admin for Research and Development / Disaster Recovery 2000 - 2002 (2 years)Page 7 of 8EducationFlorida Atlantic UniversityComputer Science  (1993 - 1994)Page 8 of 8

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