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1ContactAltamont, NYPHONE NUMBER AVAILABLEEMAIL AVAILABLEExperienceApril 2023-PresentAdvanced Medical Support Assistant GS6  Dept. of Veterans Affairs - RadiologyAppointment scheduling MRIs, ultrasounds, CT scans, nuclear med appointments/mammograms, pending logs, checking in patients, customer service.EducationSUNY at AlbanyBA Communications/Rhetoric Minor in Business Management/ MarketingLambda Pi Eta member: Communications Honors SocietyCertified EMT  Mohawk Ambulance Services  ID number: NYE512277Key SkillsLeadership: Planning and Coordination, Excellent Customer Service, Expertise with audio and visual equipment, Microsoft office, Touch Works and Sorian scheduling programs.October 2021-April 2023Case Worker 1  Albany County Department of Children and FamiliesInvestigate and respond to allegations of maltreated children, manage case files, coordinate care, supervise visitations, write and review case summaries.September 2022-PresentCertified EMT  Mohawk Ambulance ServicesMay 2020-December 2021Direct Patient Care Associate  Living ResourcesAssist clients with daily living routines: bathing, eating, self-care/hygiene, daily goals and activities.1996-2019, 2022-PresentWedding and Event Coordinator  Excellent Entertainment by RaphelPlanning/coordinating events for 20-500+ attendees. Working closely with venues such as Malozzis and Dutch Apple Cruises as wedding coordinator and primary entertainment for 15+ years. Meeting with clients and planning corporate events, planning events for Albany County nursing home staff.ReferencesSarah Della-Goll PHONE NUMBER AVAILABLE(Senior Case worker Albany County DCYF)Elizabeth Wilson PHONE NUMBER AVAILABLEwork:PHONE NUMBER AVAILABLE(AMC Admin Referrals Coordinator)Anna Richuitti PHONE NUMBER AVAILABLE(Foster Care Supervisor)March 2015-May 2020ASA VI-Albany Med Urgent Care Coordinator  Albany Medical CenterASA VII - Referrals CoordinatorASA VI  Operating Room SchedulerASA VII  Executive Secretary to AVP Post- Surgical ServicesASA VI - Surgical SchedulerSchedule surgeries at Ellis Hospitals and Albany Medical center for General surgeons: Dr. David Ford, Dr. Christa Abraham, obtain authorizations for surgery and radiology procedure, coordinate patient care.Aug 2009- January 2010Banquet Manager  The Century HouseCoordinate with and supervise wait staff and kitchen staff, accommodate the needs/wishes of the client for event, manage wait staff and coordinate duties, maintain account receivables.