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Click here or scroll down to respond to this candidateCandidate's Name
Street Address -376-3796 Broomfield, Colorado EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLEI am a seasoned and dedicated professional. Experienced in senior management, operations, development, sales, customer service, and project management. I am a team-oriented leader.Successful in developing and leading diverse teams to achieve outstanding results in revenue goals. I have a very successful track record of revenue growth. My key characteristics include enthusiasm, integrity, and persistence.SKILLS*Senior Management *Construction/Land Development*Project Management *Contract Negotiations *Expense and Revenue Control *Commercial Project Management *Customer Relationship Specialist *Problem Solving Manager *Retail Management*Training and Development *Infrastructure as a Service *Onboarding Services *Conflict Management *Maintenance Management *Logistics *Purchasing *Marketing * Project planning *Microsoft *High Value Sales B2C/B2B*State Certified Water OperatorAFFILIATIONSState of Colorado: Water/Wastewater Operators License. Water supply; treatment and distribution; wastewater collection and treatment; and utilities infrastructure planning.New Mexico: Lodgers Tax Board Member of Sierra County. Financial determination of tax dollars used for marketing.State of Colorado: Commercial Pool Operator, State Certified for Public Pool / hot tub operations for public safety.State of Florida: License, Physical Therapy and Massage.National Safety: Defibrillator trained- CPR, Hunters Safety Certificate, and Certified Propane Dispensary Certification. Public safety emergency response trained.National Golf Foundation: Certification, Business Administration, General Managers Operations Program.Operator Heavy Equipment/Yard Manager: 20 years experience on multiple pieces of equipmentWORK HISTORYCENTURY COMMUNITIES 06/2022 08/2024PROJECT MANAGER -CUSTOMER SUCCESS - WARRANTYProject Management of new constructionGreenwood Village, CO* Provide leadership Managed 89 new homeowners estimated valued value of $42M*Significantly improved customer relationships* Daily Project Planning, CRM, Build-Pro, Pro-Core* Customer-facing, creating credibility with presentation*Problem solver, large scope* Systems Analysis, Accurate inventory control* Account Management* Resolution of all customer concerns* Monitor and intercede on all repairs progress to completion* Ensure homeowner is knowledgeable of all products and warranty* Manage all subcontractors/trades to completion of service with excellence*Authorizer of payments for work performed, invoicingAMAZON FULLFILLMENT CENTER DDV3 11/2020-11/2023DRIVER TRAINER MANAGERBroomfield, CO*Provided and improved training for over 60 delivery drivers per week, leading daily operational activities*On-boarding, Teaching Management Systems Software, Responsible for fleet maintenance*Improved graduation rate month over month, support lower-level managers*SaaS Platform deliver Software Processes, Driving safety, Understand all safety requirements, Ensures compliance*Onboarding, Driver preparation, Supply Chain, Logistics, Shipping, warehouse production operation*Problem Solver Complex, pre- and post-equipment check reportsFIVESTAR PROPERTIES 05/2015-12/2019DIRECTOR OF OPERATIONS/CUSTOMER EXPERIENCE /REAL ESTATE DEVELOPMENTFrisco, CO*Managed and grew an inventory of over $62M in assets*CRM, Commercial Business Development*Commercial Property Management* Project Coordinator for all property improvements*Increased occupancy year after year*Accounts Manager, Owner Relationships*Onboarding Process Management*Multifamily Property Management*Seasonal Maintenance, Daily Project Planning, invoicing*Manage vendors and housekeeping*Acquiring new rental properties*Building Systems and Equipment, HVAC, Water, Electrical, Glycol HeatingTURTLEBACK MOUNTAIN RESORT 03/2006-01/2015BUSINESS ADMINISTRATOR/PROJECT MANAGER/REAL ESTATE DEVELOPMENTElephant Butte, NM*Developed a $32M Home and Golf Resort*Land development infrastructure, hiring, design, and sales.*Increased Retail and F&B annual revenue for 3 years running*Commercial Development, 1,200 home sites, new startup Golf Resort* Daily Project Planning, Maintain operational safety requirements*Commercial Property Management* Define project scope, Coordinate crews schedule, operate equipment as needed*Multifamily Property Management*Payroll, Accounting and Human Resources*Management Client Services, Accounts, and invoicing*Golf Course Operations, Managed staff of 100+ employees*Head Water/Wastewater OperatorDeveloper / General Manager/ Projects Coordinator 08/1996 03/2006Tiger Run Resort Breckenridge, CODevelopment of 184 RV sites with full- service capability, Top 30 RV Resorts in the US.Managed 400 commercial and private properties.Supervised all office operations, including thousands of seasonal reservations.Scheduled vendors and capital improvement projects and invoicingIncreased Revenue through cross training of staff good customer practices.Insured customer satisfaction for all commercial property ownersManaged and trained a staff of 34.EDUCATIONTAMPA TECHNICAL UNIVERSITY Tampa, FL 3.9 GPABachelor of Science in Computer EngineeringStudied theory, experimentation, and engineering that form the basis for the design and use of program systems.PALM BEACH INSTITUTE OF PHYSICAL SCIENCE Palm Beach, FL 3.5 GPAAssociate of Science in Physical TherapyApplication of KinesiologyUNIVERSITY OF COLORADO Boulder, CO 3.5 GPAState Certified Water and Wastewater Operators LicenseWater Supply, Treatment and Distribution, Wastewater collection and treatment and utility infrastructure planning.NATIONAL GOLF FOUNDATION Wheeling, WV 3.8 GPABusiness Administration and Managers Operations CertificationAn intensive course on preparing for a multi-level Golf Resort Administration General Managers position. |
