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Title Level 1 Tech Support
Target Location US-NY-New York City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PRESSMANBrooklyn, NYEMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceLead landa Operator/HP Indigo 12kDuggal Visual Solutions - Westhampton Beach, NYAugust 2020 to Present Start of the day routine, walk around an ensure all print heads are in capping,ink farm is intact,check for leaks.Bring press to standby mode.Do another walk around to ensure all is well with the press. Bring up harris an bruno coating unit on press. Wipe sensors related to transport. Print out basic jetting calibration. Replace any faulty parts.belts,sensors etc. Maintenance both presses. Start proofing next available job order. Ensure quality,Registration is at 100% Watch color, color correction if needed. Order parts HP Print OS.Lead Indigo Operator 12000 MR1GSB Digital - New York, NYJune 2018 to June 2020Calibrate, operate, an troubleshoot Indigo Press to reach and maintain maximum production efficiency Completed technical training on Indigo 12000 level 1 Changing various parts in machine blankets, bids, wiper blades, PIP, ETC. Perform level 1,2 an 3 repairs on press, experienced with using tech support an parts catalog. Color matching side by side with clients, as well as my sales team. Overall Taking full responsibilities for the maintenance an parts replacement on press. Indigo OperatorMIMEO - Newark, NJNovember 2016 to June 2018Produce high volume print jobs using multiple substrates at the busiest time of the year. Making sure printing equipment is producing outstanding quality print outs. Maintaining Indigo printer color calibrations, changing various parts in machine blankets, bids, wiper blades, PIP, ETC. Multi task an operate two sometimes 3 Indigo presses, making sure all 3 Indigo's run at a high level. Quality checking all my print outs, trouble shooting Indigo printer to make sure color quality 100% SEMPER TEMPPRINCETON UNIVERSITY - Princeton, NJAugust 2016 to October 2016Operating IGEN4, XEROX Z1000 RICOH 8150 for fine print service. Prioritizes work to meet deadlines Maintains tracking logs Assists with various internal printing projects, as needed Build and assemble projects with documents provided via email or hardcopy using FIERY, DIGIPATH software and scanner Provide assistance half my day to the bindery department collating, books, tabbing, punching, cutting, drilling, mounting. Assisting with the UV equipment to ensure top quality. Print using wide format. Print an laminate poster boards for client. TIGER TEMPKPMG - New York, NYJanuary 2015 to June 2016National Design Proposal and Presentations ServicesDevelop and maintain client relationships in various levels for firsthand feedback on services: educate clientele and staff in policies and procedures while promoting awareness and understanding of services provided by NDPPSUpdate skills on a regular basis to remain current with changing technologies and new equipmentOperates production, printing, and scanning equipment to reproduce internal client and firm documentationPerforms stapling, binding, folding, trimming, and scoringAssists in troubleshooting and performing maintenance on production equipmentProcesses and produces reproduction project requestsScans documents for e-deliveryWide format printing using HP DESIGN JET Z6100TIGER TEMPJPMORGANCHASE - New York, NYJune 2010 to January 2015Operate Xerox Docutech 6180, 6115 with digipath softwareBuild and assemble projects with documents provided via email or hardcopy using digipath, Makeready software and scanner.Maintained professional phone skills and excellent customer relations under highly pressured and sensitive situations.Communicate concerns and challenges regarding specific assignments to clients and managersProficient in using Xerox machines and interfaces such as: Docucolor 8000, Docutech copier 6180, Xerox 800/1000press, Xerox 560, DT120 and Digipath free flow software, as well as finishing equipment such as GBC, Velo and wirepunchers, saddle stitch, laminating and gullotine cutters.Performed various clerical and administrative duties for the document development department.Knowledgeable to performed basic maintenance on color and black and white printers, which include changing toners,waste containers, corotrons, fuser web, fuser oil, BTR and clear some machine faults EducationHigh school diploma in BusinessHARRY VAN ARSDALE - Brooklyn, NYSeptember 1997 to June 2001Skills Sensors Calibration Software Troubleshooting Technical Support Operating Systems Network Support Desktop SupportLanguages Spanish - FluentCertifications and LicensesPRESS CERTIFICATIONOctober 2018 to PresentHP Indigo 12000 Level 1 certificationLanda S10 Level 1 certificationHarris & Bruno coater unitKomori offset STSForklift CertificationAssessmentsManufacturing fit  Highly ProficientMay 2021Measures the traits that are important for success in manufacturing roles Full results: Highly ProficientMechanical skills: Monitoring  FamiliarMay 2021Understanding of machine dials, gauges, displays, and data charts Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationCOMPUTER SKILLSMicrosoft Office 2007 & 2013-Adobe Acrobat Professional 11-Canon Print Station Manager-Fiery CommandWorkstation-UPS CampusShip-Canon Micropress-EFI Fiery Imposition-Adobe Smartboard Plug-in, Nuance, Onyx ProductionhouseHARDWARE SKILLSIGEN4 - INDIGO 1000, 5500, 7600, 7500 XEROX Z1000- 800 Konica Minolta BizHub Pro C6000 -1200 - 1050/950 (w/Perfect bound/Saddlestitch/Booklet maker) - Smart Board - FieryCommand Work Station -Canon ImageRunner PHONE NUMBER AVAILABLE Canon ImageRunner C5180 - Xerox DocuColor 6060 -Xerox DigiPath - Xerox Docutech B/W 6185 - (w/Perfect bound Booklet Maker) Xerox Docutech 135 - Guillotine Cutter

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