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Street Address H: PHONE NUMBER AVAILABLE C: PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummarySoftware Quality Analyst with over 25 years experience. I am also a CSTP (Certified Software Test Professional). I have broad experience developing large and small sites throughout both Waterfall and Agile application lifecycle.Work HistorySenior QA Analyst, 07/2018 to 07/2024Ellucian Inc Malvern, PAInstrumental in maintaining a close partnership with an agile development team to analyzeproduct requirements and testing needs to create and execute a comprehensive test strategyincluding functional and technical/system-level testing.Write and execute effective test plans, test cases, and test scripts.Document defects and track issue resolution as well as escalate issues and potential issues to theagile development team and management.Setup and maintaining test environments.Contribute to Agile ceremonies, aid in estimating work effort and managing work to meet sprintschedules.Utilize JIRA to create and maintain enhancements, defects, and sprints documentsParticipate with the team in software requirements, design and code reviews to provide early andcontinuous quality feedback.Utilize QA Complete (ALM Complete) to import/create test casesContinually improve test processes and practices based on inspection/adaption of previousiterations.Increase the coverage of the product, as well as proactively seek ways to incorporate new/creative ideas and methodologies into testing efforts by keeping abreast of current methodologies, technologies, and tools.Quality Assurance Analyst II, 04/2017 to 04/2018Savana Inc Malvern, PAParticipating in all phases of the software development lifecycle.Participating in the planning, executing and tracking stages of implementation of software development projects as necessary.Providing QA task effort estimates within confidence levels appropriate to the project stage.Assisting in analyzing requirements to develop a written test plan.Developing, maintaining and executing test scripts and scenarios on assigned products to assure product quality from a functional and qualitative perspective.Building, maintaining and supporting test environments.Documenting, tracking, and verifying defects and enhancements.Working closely with senior staff members to assist architects, programmers, business analysts, and managers in effectively implementing quality software projects.Working closely with application development teams to troubleshoot issues are determine quality solutions.Analyzing test results for validity and clarity.Providing problem solving regarding QA task issues as well as project and resource challenges.Provide support and/or training to other team members as needed.Completing tasks within duration and effort commitments.Using new skills and strategies to improve day-to-day effectiveness.Software Engineer 2 -QA, 08/2012 to 12/2016Radial Inc King of Prussia, PADevelop test plans for E-Commerce web stores in an AGILE environment.Attended daily stand-up meetings to report testing progress.Develop manual scenarios for Mobile App verification.Creates, maintains, and executes test scripts, regression scripts and test plans using Selenium Automated tool.Ensured proper test coverage for all system requirements.Analyzed test results and recommends improvements.Ensured assigned project testing is complete and testing risks are identified prior to implementation.Manages the defect from identification to closure through the Software Development Life Cycle.Participates in process improvement efforts and applicable product requirement inspections.Contributes to the development of the test plans and project testing approach.Use RALLY to create and update User Stories and JIRA to document and update errors.Develops and sustains appropriate relationships with peers and other project team members.Maintain client Help Desk reporting and fulfillment.Experience with PTF (Payment, Tax, Fraud) testing using FraudNet 41stDesigned, developed and maintained web-based applications written in PHP programming languageVerified API calls using REST ClientHelp Desk ticket verification and validationSenior Test Specialist II, 02/2007 to 07/2012BNY Mellon Corporation King of Prussia, PA King of Prussia, PAReview and analyze business and functional/technical specifications for test planning purposes.Participate in the test planning efforts (development of test plans and test scripts).Work closely with Business Systems Analysts and Programmers to validate and test procedures/scripts.Execute test scripts for backend system validation.Report and Track results.Document discrepancies and follow through to resolution.Manage the QA conversion project.Perform balancing and reconciliation of financial data.Provide Help Desk assistance for end users.Senior Quality Assurance Analyst/Quality Control Analyst, 09/2002 to 02/2007ING Investment Products Group West Chester, PAResponsible for delivery and support of QA initiatives in accordance with ING Business Systems Development Methodology to ensure delivery of business systems that meets business needs and requirements.Develop test strategies, test scripts, test plans, creating and executing test cases for the GARWin, GARWin2, Calligo and WEB applications.Responsible for defect tracking, reporting, identifying and communicating issues.Create Issue Document and assist/perform root cause analysis.Effectively use the Service Oriented Architecture to reduce the communication gap between business and IT.Effectively communicate with team, customers, and technical organization of varied disciplines and backgrounds.Conducted alpha testing.Make recommendations regarding the acquisition and/or implementation of software to increase information systems efficiency.Senior Quality Assurance Analyst, 08/2001 to 09/2002Ceridian HR/Payroll Systems Exton, PAProvides analysis and recommends solutions to business problems related to supported services and applications.Design/develop detailed test case specifications for HR/Payroll applicationsExecute manual/automated test scenariosParticipate in systems, integration and acceptance testingWorks with customer at varying levels to design test and validate the model and other functional specifications in preparation to implement/migrate to the new production environment and gain customer approvalAssisted in customer trainingSenior Quality Assurance Analyst, 02/1998 to 08/2001DEI - Data Executives International Exton, PAWork closely with Product Management and development engineers to understand features and create robust, comprehensive test plans to verify functionality for Insurance Claims Software.Providing daily progress updates to Senior ManagementMaintaining management awareness of QA issues that are impacting deliverables.Identify bugs through systematic testing, help developers reproduce errors and ensure that defects are fixed.Do exploratory testing and acceptance of new features as part of a story-driven Waterfall development process.Communicate to users when system changes are implemented, and provide support and trainingSkillsExperience with developing test plans, and scenarios in multiple Brower's environments.Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Working knowledge of Microsoft Application Suite.Assisted in creating test automation scriptsExperience with developing Help Manuals & User Documentation.Complete understanding of Software Quality Assurance Standards, Software Test Planning and Design.Managing and Planning the Software Testing Process.Writing Testable Requirements, Software Inspections & ReviewsExperience with running basic database queriesRooted knowledge of the Software Development Lifecycle, with rooted understanding of Waterfall and AGILE TestingKnowledge of Test Metrics and Requirements Traceability.Working Knowledge of JIRA Issue Tracking Software.Working Knowledge of agile tracking tool RallyWorking Knowledge of HP Quality CenterEducationCertified Software Test Professional (CSTP): Quality Assurance/Software Testing, 2005International Institute for Software Testing - Golden Valley, MNAffiliationsCurrent member of the International Institute for Software TestingCurrent member of the American Society for QualityCurrent member of Stickyminds.com |