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Click here or scroll down to respond to this candidateCandidate's Name
Pueblo, CO 81004 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfilePROFESSIONAL SUMMARYOrganized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. WORK HISTORYAdministrative Assistant IIIState of Colorado, Colorado Department of Corrections - Pueblo, CO 02/2023 - 04/2024 Managed budgetary expense reports for Health Services Manager, ensuring accurate documentation of spending for reporting purposes; investigated and addressed problems, concerns, errors, and/or complaints regarding offender clinical visits and grievances, vendor issues, employee payroll, and internal departments. Supervised area porters, monitored clinic chemicals and other security/tool control items; kept inventory of office supplies, medical equipment, and electronic devices; improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed. Supported Clinical Management through meeting coordination, organizing travel arrangements, and preparing crucial documents; maintained accurate timekeeping for Clinical Services employees, and provided security clearance to individuals visiting facility using NCIC/CCIC. Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.Administrative Assistant III to Director of Infection Control 22nd Century at Colorado Mental Health Hospital at Pueblo - Pueblo, CO 03/2022 - 02/2023 Delegated and supervised tasks to other Administrative Assistants within the department and ensured that IOJ employees adhered to their assigned schedules and completed their duties. Collaborated development of Infection Control's confidential employee immunization database and crossover to new system; fostered COVID-19 surveillance testing and vaccination clinics, ensuring accurate entry of immunization data (including influenza, TB, Hep-B, and COVID) into the Colorado Immunization Information System (CIIS) database. Reduced workload for director by taking on additional responsibilities i.e. drafting correspondence, creating presentations, and preparing briefing materials; managed incoming calls professionally, directing inquiries to appropriate personnel, providing relevant information as needed. Expedited decision-making processes for time-sensitive matters by providing the director with well-researched data and pertinent information; assisted in the onboarding process for new employees by coordinating orientation sessions, creating, updating, and preparing training materials, and serving as a liaison for Infection Control Department/New Employee related questions and issues into the workplace environment. HR Tech III/Employee Benefits SpecialistState of Colorado, Colorado Department of Corrections - Colorado Springs, CO 11/2021 - 02/2022 Conducted approximately 100 confidential consultations on a daily basis with DOC employees, addressing their questions and concerns related to COVID and its symptoms, provided pertinent non-clinical information tailored to their specific employment health concerns. Oversaw and addressed roughly 75 incoming inquiries received through the CDOC employee's COVID email inbox and voicemail, ensuring prompt responses. Additionally, diligently monitored and tracked CDOC employees throughout Colorado who were on Administrative Leave due to COVID symptoms or potential exposure, effectively collaborating with Appointed Authorities, Employee Health Nurse, and Employees themselves to facilitate their timely return to work. Compiled, organized and input all COVID related information into digital database, provided reporting for forecast analysis and ad-hoc reporting in support of decision-making. Pueblo CO-CEAL Community ConnectorUC at Anschutz Medical Campus - Pueblo, CO 05/2021 - 01/2022 Managed the coordination of survey recruitment, administration, and data collection activities within the Pueblo community; provided supervision to three survey data collectors who conducted the CO-CEAL survey with 100 individuals in the community, also oversaw the collection and verification of their time cards, ensuring that all work hours were accurately recorded and approved. Managed the recruitment process for 100 survey respondents, supported CO-CEAL's research team in recruiting 20 participants for Boot Camp translation program, organized meetings, ensured active involvement of candidates in group activities, and provided community feedback to research team to contribute development of survey questions and data collection methods. Enhanced connections among community members through the facilitation of open dialogues, workshops, and forums; developed educational resources to effectively communicate vital information to participants. Child Welfare/Assistance Payments TechnicianPueblo County Department of Human Services - Pueblo, CO 07/2019 - 04/2021 Performed up to 20 emergency candidate interviews each day and assessed qualification for public assistance initiatives; evaluated preliminary and/or continual eligibility for foster care, adoption, and guardianship compensations under Titles IV-E and MOE. Conducted thorough examinations of potential issuance inaccuracies; generated detailed reports for instances of excess, shortage, or tardiness; proficiently handled intricate caseloads while complying with strict deadlines set by federal statutes and state guidelines. Reported findings of fraud investigations to appropriate state agencies and officials; developed and revised AP forms, protocols, and concise reference materials. Independent ContractorSelf-employed - Pueblo, CO 02/2016 - 01/2020 Managed day-to-day operations of consulting business, which required such tasks as HR processes, employee timekeeping, document creation, project management, procurement, and vendor negotiations. Communicated effectively with clients throughout entire project lifecycle, keeping them informed of progress updates or any potential issues that arose. Negotiated contracts with clients, ensuring frequent updates of project scope and expectations for both parties; offered creative problem-solving techniques when faced with unexpected obstacles during course of project. Administrative Assistant IIIColorado Mental Health Institute at Pueblo - Pueblo, CO 08/2007 - 02/2016 Assisted the Medical Services Division by serving as a designated signature authority within the division; responsible for generating, authorizing, and balancing purchase orders, P-card transactions, and warehouse procurement acquisitions totaling up to $25,000. Managed office administration by regularly supporting New Employee Orientation, maintaining and revising Scopes of Work, facilitating the use of various software among managers and fellow co-workers, and efficiently managing and scheduling ALJ courtroom availability. Productivity was enhanced significantly through the creation and execution of an Infection Control training manual and filing system. Managed all scheduling-related tasks for the Department of Medicine, which included logging CME credits, overseeing time off, coordinating M&M reviews, taking and recording minutes during Department Meetings, handling budget responsibilities, coordinating logistics for moves, planning travel arrangements, managing purchasing expenses, coordinating employee reviews, overseeing electronic device tracking and repair, and negotiating emergency provider coverage. Additionally, provided dictation services for medical providers and external specialists in various fields such as GU, GYN, ENT, Neuro, Plastic, General Surgery, Ortho, Dental, Psychiatry, Plans of Care, and Competency hearings. Achieved a yearly savings of over $12,000 in operational costs by reclaiming pagers and cell phones from ex- employees, assigning assets to specific staff members, and introducing a digital timekeeping system in ten different departments. This initiative led to a 35% decrease in paper consumption, enhancing responsibility among employees and minimizing the risk of Protected Health Information (PHI) exposure. Delivered exceptional customer service to both internal and external vendors; provided comprehensive guidance to both managers and employees regarding State laws and personnel board rules and Agency policies and procedures.EDUCATIONSome College: Business AdministrationUniversity of Phoenix - Pueblo, CO |
