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| | Click here or scroll down to respond to this candidateCandidate's Name
Warner Robins, GA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryI am passionate about the jobs that I work. I do my jobs well and efficiently so that I can get my work done in a timely manner.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.SkillsReport GenerationData CollectionProduct KnowledgeComplaint resolutionInbound and Outbound CallingAccount updatingCall ManagementConsultative SalesSchedulingInformation SecurityData EntryAppointment SchedulingCredit card payment processingWilling to learn anything I don't currently knowI learn fast so that I can be great at what I doExperienceApril 2023 - December 2023Dollar General Market - Warner Robins, GACustomer Service RepresentativeKey holderActed as an assistant manager when the manager and assistant manager was outI was able to lock up, check in vendors, and stock the shelves. I also was a cashier as well, I was able to count all money and close out all registers.I swept/mopped floor and wiped counters and shelves.Maintained a high level of professionalism when dealing with difficult customers.Performed administrative tasks such as filing paperwork, updating databases and generating reports.Developed strong relationships with customers by providing personalized assistance and support.Answered customer inquiries and provided accurate information regarding products and services.Resolved customer complaints promptly and efficiently.Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.September 2020 - June 2021Circle K - Warner Robins, GACustomer Service RepresentativeProvided exceptional customer service to ensure customer satisfaction.Maintained a high level of professionalism when dealing with difficult customers.Provided accurate information about products and services to customers.Developed strong relationships with customers by providing personalized assistance and support.Education and TrainingMay 2012John L Leflore Preparatory Acad Mobile, ALHigh School DiplomaBishop State Community College Mobile, ALSome College (No Degree) Early Childhood EducationBryant And Stratton College - Newport News Newport News, VASome College (No Degree) Medical Billing And Coding |